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Emby in Xbox browser now requires Premiere?

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#1 jOzy OFFLINE  

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Posted 25 March 2020 - 12:23 AM

Emby started suddenly tossing up the Emby Premiere sign-up screen when I try to to play anything via a web browser on my Xbox One.

 

I'm running Emby Server 4.4.0.40 on Windows 10, and viewing on an Xbox One, connecting to my local server using the built-in Edge browser.

 

The logs before being locked out of playing say I was viewing on

App: Emby Mobile 4.2.1.0
Xbox One

And after, it's

App: Emby Mobile 4.4.0.40
Xbox One

I've done a hard reboot of the Xbox, and have restarted my server.

 

I've looked at the server release notes between those two versions the closest thing I can see to this change is "Add web app splash screen to provide user feedback in case of long loading times" in v. 4.3.0.26.

 

Is this an intended change, or a mishap?


Edited by jOzy, 25 March 2020 - 12:24 AM.


#2 ebr OFFLINE  

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Posted 25 March 2020 - 11:04 AM

Hi.  Our Xbox app has always been a version of Emby Theater which has always required Emby Premiere.

 

Emby Premiere Feature Matrix



#3 jOzy OFFLINE  

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Posted 25 March 2020 - 08:17 PM

This wasn't using the Xbox app, it was the browser on the Xbox.

 

It's worked in the browser for at least the last couple of years, until this update.



#4 ebr OFFLINE  

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Posted 26 March 2020 - 11:45 AM

Hi.  That was unintended.  Emby on Xbox is a Premiere app.



#5 sidneisnp OFFLINE  

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Posted 06 April 2020 - 11:46 AM

Ola estou com a mesma duvida, sempre reproduzi minhas mídias no navegador do xbox, agora esta pedindo conta premium no navegador!


Edited by sidneisnp, 06 April 2020 - 01:18 PM.


#6 ebr OFFLINE  

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Posted 06 April 2020 - 02:11 PM

Hi.  Our Xbox client has always been intended to be a Premiere app.  We work very hard on this system and have quite a lot of expenses to keep it going.  Thanks for your support.



#7 darkassassin07 OFFLINE  

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Posted 14 April 2020 - 02:49 PM

To be clear, has there been a change to the emby server that prevents the web browser app from being used on clients like xbox one whether that's LAN or WAN access?

As far as I understood, that app should function just fine on any device with a web browser...

The installable apps are a different story, but directly accessing the server via a web browser?


https://www.reddit.c...e_remotely_now/


/edit

In my testing, edge browser on xbox one works perfectly fine regardless of LAN/WAN or premier/not.

Removed my premier key, setup my phone as a hotspot, connected my xbox to it, and edge worked just fine playing media from my server. Server dashboard reported the client as the emby web app on edge browser, device name 'xbox one', and a remote ip address.

Dunno where others are having issues.

Edited by darkassassin07, 14 April 2020 - 04:36 PM.


#8 darkassassin07 OFFLINE  

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Posted 17 April 2020 - 03:21 AM

Here's another one: this time for ps4

https://www.reddit.c...tm_source=share



https://emby.media/emby-ps4.html
Claims you just use the web app, though premier is required....?

Then:
https://support.emby...-feature-matrix
Claims the web app is free to use including playback, and there is no mention of PS4.

Figured maybe tv.emby.media was a separate app tweaked for ps4/similar but that doesn't seem to be the case, the web apps playback is behind a paywall if you're on ps4 regardless of how you connect to the server...


So.... Is the web app free to use or not?
Is it intentionally limited regarding what will load it and be able to play media now?

Edited by darkassassin07, 17 April 2020 - 03:22 AM.


#9 ebr OFFLINE  

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Posted 17 April 2020 - 09:29 AM

Hi.  By "web app" we mean through a traditional browser with point and click interface. When you talk about TV (big screen) presentations and navigation with remote controls we're no longer really talking about a web interface (even though it may be technically delivered via a browser because that's the only way we can get it there).

 

So, perhaps we should re-word those things to be more platform-centric instead of app-centric...



#10 daedalus OFFLINE  

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Posted 17 April 2020 - 12:20 PM

By "web app" we mean through a traditional browser with point and click interface. When you talk about TV (big screen) presentations and navigation with remote controls we're no longer really talking about a web interface

 

https://emby.media/c...app-is-amazing/

so the webclient has remote control now

 

the "apps" on PS and Xbox are no more then the webclient

 

so what is the difference here that justifies to charge?


Edited by daedalus, 17 April 2020 - 12:25 PM.


#11 ebr OFFLINE  

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Posted 17 April 2020 - 01:23 PM

I could couch that the opposite way but never mind.  We work very hard on Emby and have built it into a system that requires quite a bit of resources to keep going.  I'm sorry we cannot give everything away for free.

 

Thanks for your support.


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#12 daedalus OFFLINE  

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Posted 17 April 2020 - 01:37 PM

I could couch that the opposite way but never mind.

^ justification would be interesting

 

no one asked for everything, just equal treatment

 

jag a NUC to your tv, run the webclient from your couch -> free

jag a Xbox to your tv, run the webclient from your couch -> get premium

 

that there is no outstanding feature over the webclient on that platforms is not our fault


Edited by daedalus, 17 April 2020 - 01:48 PM.


#13 ebr OFFLINE  

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Posted 17 April 2020 - 01:51 PM

Justification?

 

Are you paid for your work?


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#14 darkassassin07 OFFLINE  

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Posted 17 April 2020 - 02:38 PM

So Emby is free to use, I can setup a new server and watch my own media via a web browser on any device, again free, with the option to purchase access to more features on the server and access to more polished, feature filled apps.

UNLESS the only device you have for a client is a ps4. Then that purchase is no longer an option, pay us or leave.



I get that you guys need income. Hell I try to convince others to buy premier when I can.
But this seems like a pretty shitty change.

You guys can't get an exclusive installable app to be available, so you're going to punish those that use that device instead of it's competition or anything else with a browser?
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#15 daedalus OFFLINE  

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Posted 17 April 2020 - 02:39 PM

Justification?

 

Are you paid for your work?

 

yes and you want my money
 

so why pay for something you give to someone for free, just because i use a different device than the free guy?


Edited by daedalus, 17 April 2020 - 02:40 PM.


#16 daedalus OFFLINE  

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Posted 17 April 2020 - 02:43 PM

Hell I try to convince others to buy premier when I can.

 

i gave that up

 

tbh even some of the "dedicated" ones are questionable, eg ET, at the current state, the webclient with an 3rd party player jammed in, and then neglected af, not justifies to charge a thing


Edited by daedalus, 17 April 2020 - 02:45 PM.


#17 Jdiesel OFFLINE  

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Posted 17 April 2020 - 02:58 PM

Honestly I think either go all in or nothing. The premiere features, device licenses, and free/versus paid functionality is all just confusing. I don't think trying to lure in new users buy giving them limited functionality in hopes they will upgrade is the best approach. Just go full paid, focus on your paying userbase's experience instead of the freeloaders, and the improved product will attract more paying users. There are two types of people, those who pay for software and those who don't. You will find it very difficult to convince someone to pay for something that they were already getting for free especially when there are other alternatives out there.


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#18 daedalus OFFLINE  

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Posted 17 April 2020 - 03:11 PM

selling by honesty and performance, a rare concept nowadays



#19 Deathsquirrel OFFLINE  

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Posted 17 April 2020 - 09:39 PM

I'm with Jdiesel.  I've said it before but less stuff should be free with Emby.

 

This is an expensive hobby.  I have 1800 movies, all but 100 are bu-ray.  There's 177 TV series on disc. I buy on sales but if I manage to average $5 a movie and $20/series that's still $12500 on media...and I know my average disc costs are higher than that.   The freaking BINDERS to hold those discs cost more than Emby, and the NAS and drives are easily 15-20X the cost of a lifetime subscription.

 

The single most important thing that let's me use all that media effectively cost a relative pittance.  You'll excuse me if I find it hard to take seriously demands for more free shit.

 

Without Emby my movie collection stalled out at about 400 titles.  I couldn't browse easily.  It was a hassle.  This thing is cheap at twice the price.


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#20 daedalus OFFLINE  

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Posted 18 April 2020 - 04:40 AM

no one here asked to get any "discount" or anythig free that costed money before or even about the costs itself

 

the other way around is the case, the unequal treatment for the same thing was just extended again

and now "forced" users to pay for something, while others can continue using it for free

and thats not a good thing







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