Hyp3rD 10 Posted February 12, 2020 Share Posted February 12, 2020 (edited) Hello, I have a problem with resume reading with the web version of Emby.When I try to launch a video started earlier, example at 7 minutes, the player is displayed and the loading circle rotates indefinitely, without launching it. Also, I noticed that on the server dashboard, transcoding is not indicated on the client's tile.When I restart the video from the start, and scroll to the desired moment, the video starts in a few seconds. The indication "transcoding" appears.I have this problem since version 4.3.1.0, before I had never experienced this situation. I also noticed that there is not as much detail on the transcoding on the client's tile, before, we saw the progress, but now, it is only indicated "transcoding".I am attaching the server log to you, I just hid the addresses that could find me.From 12h00 to 12h08, it is the launch test from 7 minutes and the second part, 12h09, from the beginning with a scroll taht work perfectly.Thank you and good day! emberserver.txt Edited February 12, 2020 by Hyp3rD Link to post Share on other sites
Luke 28209 Posted February 12, 2020 Share Posted February 12, 2020 Hi there, what Emby app are you trying to play with? Link to post Share on other sites
Hyp3rD 10 Posted February 12, 2020 Author Share Posted February 12, 2020 Hello, I have a problem with resume reading with the web version of Emby. The Web app, the browser player... I have try it on the last version of Chrome and Firefox, same bug... Link to post Share on other sites
Hyp3rD 10 Posted February 12, 2020 Author Share Posted February 12, 2020 (edited) I have test it on a another computer in the local network, same behavor the the computer on the remote network... I think that is not a connection problem... When this append, the player is completly "freeze, I have to close the tab completly to try againt. This append with differents series. Edited February 12, 2020 by Hyp3rD Link to post Share on other sites
Luke 28209 Posted February 13, 2020 Share Posted February 13, 2020 Please attach the complete emby server log as well as the ffmpeg log. thanks ! Link to post Share on other sites
Hyp3rD 10 Posted February 13, 2020 Author Share Posted February 13, 2020 This is the log from a resume playback that doesn't work. embyserver.txt ffmpeg-transcode-55a09843-0470-4949-b02c-00a38899f31b_1.txt Link to post Share on other sites
Luke 28209 Posted February 13, 2020 Share Posted February 13, 2020 Hi, does this only happen with videos containing embedded subtitles? As a test, do you have any videos with no embedded subtitles to test and compare with? Link to post Share on other sites
Hyp3rD 10 Posted February 13, 2020 Author Share Posted February 13, 2020 (edited) I will check, when you say « embedded », you say that the mkv content .srt, pgs files? Or that the subtitles is hard coded in the video? Edited February 13, 2020 by Hyp3rD Link to post Share on other sites
Happy2Play 5576 Posted February 13, 2020 Share Posted February 13, 2020 I will check, when you say « embedded », you say that the mkv content .srt, pgs files? Or that the subtitles is hard coded in the video? Embedded would be the subtitles within the mkv container, not hard coded subs already burnt into the video. Link to post Share on other sites
Hyp3rD 10 Posted February 14, 2020 Author Share Posted February 14, 2020 Hi Luke, I have made the test with a file that add the same encoding, HEVC and HE-AAC file, but with no subtitles and it's the same result, the loading circle indefinitely... ffmpeg-transcode-5f8c5596-d56d-4999-b258-fc86580d18b2_1.txt Link to post Share on other sites
Luke 28209 Posted February 14, 2020 Share Posted February 14, 2020 Hmm, really strange. Can you capture the browser debug console contents? Thanks. Link to post Share on other sites
Hyp3rD 10 Posted February 14, 2020 Author Share Posted February 14, 2020 Check your PM. Thanks! Link to post Share on other sites
Luke 28209 Posted February 14, 2020 Share Posted February 14, 2020 Can you try the online web app and see how that compares? http://app.emby.media Thanks ! Link to post Share on other sites
Hyp3rD 10 Posted February 14, 2020 Author Share Posted February 14, 2020 Same result, see the logs files in your PM. Have a nice days! Link to post Share on other sites
Luke 28209 Posted February 14, 2020 Share Posted February 14, 2020 Is this only with specific files? Link to post Share on other sites
Hyp3rD 10 Posted February 14, 2020 Author Share Posted February 14, 2020 I have test it on multiples episodes on multiples series, always the same result... Link to post Share on other sites
Hyp3rD 10 Posted February 14, 2020 Author Share Posted February 14, 2020 But, like I say, when I start a episode from the beginning, It’s start in a seconds, it’s just I the resuming that it’s don’t start... And went I start from the beginning and I scroll I the file, like 7 minutes, the playback start very fast... Link to post Share on other sites
Luke 28209 Posted February 14, 2020 Share Posted February 14, 2020 Ok unfortunately I don't see anything obvious here. I would suggest trying again with the upcoming 4.4 release as there will be a number of transcoding improvements. You can always try the 4.4 beta if interested. Thanks. Link to post Share on other sites
Hyp3rD 10 Posted February 14, 2020 Author Share Posted February 14, 2020 Can we return to "stable" branch after or we have to reinstall everything? Do you have a approx. time before the stable release? If it' in some days, I will wait, but if it's in a month, I will maybe give a try on the beta version... Link to post Share on other sites
Luke 28209 Posted February 14, 2020 Share Posted February 14, 2020 Can we return to "stable" branch after or we have to reinstall everything? It's generally not recommended until the stable release catches up. We plan to release 4.4 by the end of the month. 1 Link to post Share on other sites
Hyp3rD 10 Posted February 15, 2020 Author Share Posted February 15, 2020 Do you want a video file to made some tests or you prefer wait the release 4.4? Link to post Share on other sites
Luke 28209 Posted February 15, 2020 Share Posted February 15, 2020 Yea if you have a sample file i can test with that would be great too. thanks ! Link to post Share on other sites
Hyp3rD 10 Posted February 15, 2020 Author Share Posted February 15, 2020 How I send it to you? Link to post Share on other sites
Luke 28209 Posted February 15, 2020 Share Posted February 15, 2020 a dropbox or google drive link would be great, something like that. Link to post Share on other sites
Hyp3rD 10 Posted February 15, 2020 Author Share Posted February 15, 2020 Check your PM, the link is valid for 24h Link to post Share on other sites
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