Jump to content


Photo

Problem with resume reading

Resuming reading bug transcode

  • Please log in to reply
85 replies to this topic

#1 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 11:13 PM

Posted 12 February 2020 - 01:52 PM

Hello, I have a problem with resume reading with the web version of Emby.

When I try to launch a video started earlier, example at 7 minutes, the player is displayed and the loading circle rotates indefinitely, without launching it. Also, I noticed that on the server dashboard, transcoding is not indicated on the client's tile.

When I restart the video from the start, and scroll to the desired moment, the video starts in a few seconds. The indication "transcoding" appears.

I have this problem since version 4.3.1.0, before I had never experienced this situation. I also noticed that there is not as much detail on the transcoding on the client's tile, before, we saw the progress, but now, it is only indicated "transcoding".

I am attaching the server log to you, I just hid the addresses that could find me.

From 12h00 to 12h08, it is the launch test from 7 minutes and the second part, 12h09, from the beginning with a scroll taht work perfectly.

Thank you and good day!

Attached Files


Edited by Hyp3rD, 12 February 2020 - 01:54 PM.


#2 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153199 posts
  • Local time: 11:13 PM

Posted 12 February 2020 - 03:43 PM

Hi there, what Emby app are you trying to play with?



#3 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 11:13 PM

Posted 12 February 2020 - 06:19 PM

Hello, I have a problem with resume reading with the web version of Emby.

 

The Web app, the browser player...

 

I have try it on the last version of Chrome and Firefox, same bug... :(



#4 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 11:13 PM

Posted 12 February 2020 - 06:23 PM

I have test it on a another computer in the local network, same behavor the the computer on the remote network...

 

I think that is not a connection problem...

 

When this append, the player is completly "freeze, I have to close the tab completly to try againt.

 

This append with differents series.


Edited by Hyp3rD, 12 February 2020 - 06:25 PM.


#5 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153199 posts
  • Local time: 11:13 PM

Posted 12 February 2020 - 09:58 PM

Please attach the complete emby server log as well as the ffmpeg log. thanks !



#6 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 11:13 PM

Posted 12 February 2020 - 11:05 PM

This is the log from a resume playback that doesn't work.

Attached Files



#7 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153199 posts
  • Local time: 11:13 PM

Posted 13 February 2020 - 07:12 PM

Hi, does this only happen with videos containing embedded subtitles? As a test, do you have any videos with no embedded subtitles to test and compare with?



#8 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 11:13 PM

Posted 13 February 2020 - 07:17 PM

I will check, when you say « embedded », you say that the mkv content .srt, pgs files?

 

Or that the subtitles is hard coded in the video?


Edited by Hyp3rD, 13 February 2020 - 07:21 PM.


#9 Happy2Play OFFLINE  

Happy2Play

    Trial and Error

  • Moderators
  • 18437 posts
  • Local time: 08:13 PM
  • LocationWashington State

Posted 13 February 2020 - 07:49 PM

I will check, when you say « embedded », you say that the mkv content .srt, pgs files?

 

Or that the subtitles is hard coded in the video?

Embedded would be the subtitles within the mkv container, not hard coded subs already burnt into the video.



#10 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 11:13 PM

Posted 13 February 2020 - 08:18 PM

Hi Luke,

 

I have made the test with a file that add the same encoding, HEVC and HE-AAC file, but with no subtitles and it's the same result, the loading circle indefinitely...

Attached Files



#11 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153199 posts
  • Local time: 11:13 PM

Posted 13 February 2020 - 08:22 PM

Hmm, really strange. Can you capture the browser debug console contents? Thanks.



#12 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 11:13 PM

Posted 13 February 2020 - 08:32 PM

Check your PM.

 

Thanks!



#13 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153199 posts
  • Local time: 11:13 PM

Posted 13 February 2020 - 11:38 PM

Can you try the online web app and see how that compares? 

 

http://app.emby.media

 

Thanks !



#14 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 11:13 PM

Posted 14 February 2020 - 09:38 AM

Same result, see the logs files in your PM.

 

:unsure:

 

Have a nice days!



#15 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153199 posts
  • Local time: 11:13 PM

Posted 14 February 2020 - 10:15 AM

Is this only with specific files?

#16 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 11:13 PM

Posted 14 February 2020 - 10:24 AM

I have test it on multiples episodes on multiples series, always the same result...

#17 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 11:13 PM

Posted 14 February 2020 - 10:44 AM

But, like I say, when I start a episode from the beginning, It’s start in a seconds, it’s just I the resuming that it’s don’t start... And went I start from the beginning and I scroll I the file, like 7 minutes, the playback start very fast...

#18 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153199 posts
  • Local time: 11:13 PM

Posted 14 February 2020 - 06:35 PM

Ok unfortunately I don't see anything obvious here. I would suggest trying again with the upcoming 4.4 release as there will be a number of transcoding improvements. You can always try the 4.4 beta if interested. Thanks.



#19 Hyp3rD OFFLINE  

Hyp3rD

    Advanced Member

  • Members
  • 121 posts
  • Local time: 11:13 PM

Posted 14 February 2020 - 06:49 PM

Can we return to "stable" branch after or we have to reinstall everything?

 

Do you have a approx. time before the stable release? If it' in some days, I will wait, but if it's in a month, I will maybe give a try on the beta version...



#20 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 153199 posts
  • Local time: 11:13 PM

Posted 14 February 2020 - 06:51 PM

 

 

Can we return to "stable" branch after or we have to reinstall everything?

It's generally not recommended until the stable release catches up. 

 

We plan to release 4.4 by the end of the month.


  • Hyp3rD likes this





Also tagged with one or more of these keywords: Resuming reading, bug, transcode

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users