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Hyp3rD

Problem with resume reading

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Hyp3rD

Hello, I have a problem with resume reading with the web version of Emby.

When I try to launch a video started earlier, example at 7 minutes, the player is displayed and the loading circle rotates indefinitely, without launching it. Also, I noticed that on the server dashboard, transcoding is not indicated on the client's tile.

When I restart the video from the start, and scroll to the desired moment, the video starts in a few seconds. The indication "transcoding" appears.

I have this problem since version 4.3.1.0, before I had never experienced this situation. I also noticed that there is not as much detail on the transcoding on the client's tile, before, we saw the progress, but now, it is only indicated "transcoding".

I am attaching the server log to you, I just hid the addresses that could find me.

From 12h00 to 12h08, it is the launch test from 7 minutes and the second part, 12h09, from the beginning with a scroll taht work perfectly.

Thank you and good day!

emberserver.txt

Edited by Hyp3rD

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Luke

Hi there, what Emby app are you trying to play with?

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Hyp3rD

Hello, I have a problem with resume reading with the web version of Emby.

 

The Web app, the browser player...

 

I have try it on the last version of Chrome and Firefox, same bug... :(

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Hyp3rD

I have test it on a another computer in the local network, same behavor the the computer on the remote network...

 

I think that is not a connection problem...

 

When this append, the player is completly "freeze, I have to close the tab completly to try againt.

 

This append with differents series.

Edited by Hyp3rD

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Luke

Please attach the complete emby server log as well as the ffmpeg log. thanks !

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Luke

Hi, does this only happen with videos containing embedded subtitles? As a test, do you have any videos with no embedded subtitles to test and compare with?

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Hyp3rD

I will check, when you say « embedded », you say that the mkv content .srt, pgs files?

 

Or that the subtitles is hard coded in the video?

Edited by Hyp3rD

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Happy2Play

I will check, when you say « embedded », you say that the mkv content .srt, pgs files?

 

Or that the subtitles is hard coded in the video?

Embedded would be the subtitles within the mkv container, not hard coded subs already burnt into the video.

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Luke

Hmm, really strange. Can you capture the browser debug console contents? Thanks.

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Hyp3rD

Check your PM.

 

Thanks!

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Luke

Can you try the online web app and see how that compares? 

 

http://app.emby.media

 

Thanks !

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Hyp3rD

Same result, see the logs files in your PM.

 

:unsure:

 

Have a nice days!

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Luke

Is this only with specific files?

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Hyp3rD

I have test it on multiples episodes on multiples series, always the same result...

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Hyp3rD

But, like I say, when I start a episode from the beginning, It’s start in a seconds, it’s just I the resuming that it’s don’t start... And went I start from the beginning and I scroll I the file, like 7 minutes, the playback start very fast...

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Luke

Ok unfortunately I don't see anything obvious here. I would suggest trying again with the upcoming 4.4 release as there will be a number of transcoding improvements. You can always try the 4.4 beta if interested. Thanks.

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Hyp3rD

Can we return to "stable" branch after or we have to reinstall everything?

 

Do you have a approx. time before the stable release? If it' in some days, I will wait, but if it's in a month, I will maybe give a try on the beta version...

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Luke

 

 

Can we return to "stable" branch after or we have to reinstall everything?

It's generally not recommended until the stable release catches up. 

 

We plan to release 4.4 by the end of the month.

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Hyp3rD

Do you want a video file to made some tests or you prefer wait the release 4.4?

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Luke

Yea if you have a sample file i can test with that would be great too. thanks !

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Hyp3rD

How I send it to you?

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Luke

a dropbox or google drive link would be great, something like that.

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Hyp3rD

Check your PM, the link is valid for 24h

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