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Falsche Uhrzeit bei Emby auf Samsung TV

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#1 flyload OFFLINE  

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Posted 15 August 2019 - 01:40 PM

Hallo,

 

gibt es irgendwie die Möglichkeit die Uhrzeit von Emby am TV zu ändern?
Ich habe bereits in den Einstellungen alles auf Deutschland eingestellt, jedoch stimmt die angezeigte Uhrzeit noch immer nicht.

Das nervt besonders, da dann die angezeigte Endzeit nie stimmt.

Verwende Emby auf meinem Samsung TV (tizen) und den Server auf Windows.

Lg



#2 Luke OFFLINE  

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Posted 15 August 2019 - 02:26 PM

Hallo, hast du die Zeitzoneneinstellungen auf deinem Fernseher überprüft? Welches Modell TV? Welche Version der Emby-App?



#3 flyload OFFLINE  

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Posted 16 August 2019 - 01:55 AM

Hallo,

 

ja, bei allen anderen Apps etc. passt die angezeigte Uhrzeit.

Das Modell ist das 2017er UHD Modell: MU7000

Die App müsste die aktuellste Version sein (habe diese gestern per USB Stick installiert).



#4 Luke OFFLINE  

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Posted 16 August 2019 - 02:29 PM

@SamES



#5 SamES OFFLINE  

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Posted 18 August 2019 - 08:11 AM

Sorry, this is not an issue that I've seen before on Samsung TV.  The time should be coming automatically from the TV and it can't be changed directly in the app.



#6 flyload OFFLINE  

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Posted 18 August 2019 - 01:17 PM

Sorry, this is not an issue that I've seen before on Samsung TV.  The time should be coming automatically from the TV and it can't be changed directly in the app.

 

Thats really strange, since my TV clock is correct in any other app (and also when watching tv etc.) 

Here are 2 Pictures showing the time difference.

5d59882c64038_20190818_191347.jpg

 

5d59881b32e65_20190818_191404.jpg



#7 Luke OFFLINE  

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Posted 18 August 2019 - 04:32 PM

We're using javascript api's to get the time. Maybe other apps aren't using that. We'll probably have to report this to Samsung.

 

Is the region set correctly on the TV? What is it set to?



#8 SamES OFFLINE  

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Posted 18 August 2019 - 05:38 PM

Just a thought, if you try and do a location search on the IP address your provider has assigned to you, is it located in a different time zone?

 

Go to this website and see what it reports https://www.iplocation.net. Just be aware that it may show multiple different locations from different services on the page.  Are any of them in the same timezone as the offset you are seeing?

 

If it is correct, try and check with a couple of other geo location services.  I vaguely recall something related to this at one time


Edited by SamES, 18 August 2019 - 05:57 PM.


#9 flyload OFFLINE  

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Posted 19 August 2019 - 01:21 AM

We're using javascript api's to get the time. Maybe other apps aren't using that. We'll probably have to report this to Samsung.

 

Is the region set correctly on the TV? What is it set to?

 

Thats strange. My location is set to Austria, so everything should be correct.

Is it possible, that there is a coding error? (Choosing Australia instead of Austria?)

 

 

Just a thought, if you try and do a location search on the IP address your provider has assigned to you, is it located in a different time zone?

 

Go to this website and see what it reports https://www.iplocation.net. Just be aware that it may show multiple different locations from different services on the page.  Are any of them in the same timezone as the offset you are seeing?

 

If it is correct, try and check with a couple of other geo location services.  I vaguely recall something related to this at one time

 

When I go to this page, it shows everything correct (Austria).



#10 Luke OFFLINE  

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Posted 20 August 2019 - 03:25 PM

Are you using a VPN?



#11 flyload OFFLINE  

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Posted 21 August 2019 - 01:10 AM

Are you using a VPN?

No, just my regular Internet connection. As sayed, the IP Geolocation also shows Austria.



#12 Luke OFFLINE  

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Posted 22 August 2019 - 03:58 PM

Ok, I'm not sure of the problem. We may have to contact Samsung. Thanks.



#13 lejared OFFLINE  

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Posted 23 August 2019 - 04:04 AM

I've experienced the same on my MU8009.

 

The clock will synchronies some time later while the emby app is running. The app only  seems to show the wrong time when it resumes from background/suspended.

 

I'll try later if this also happens when the app es fully restarted (force quit by long pressing "back" key on remote).


Edited by lejared, 23 August 2019 - 04:06 AM.


#14 SamES OFFLINE  

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Posted 23 August 2019 - 07:02 AM

I've experienced the same on my MU8009.

 

The clock will synchronies some time later while the emby app is running. The app only  seems to show the wrong time when it resumes from background/suspended.

 

I'll try later if this also happens when the app es fully restarted (force quit by long pressing "back" key on remote).

 

 

I have seen the clock stall like this after resuming from a long suspend.  I suspect we need to reset the clock timer on resume. 



#15 flyload OFFLINE  

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Posted 24 August 2019 - 07:52 AM

Strange.. My clock is still wrong even if I completely close the app or completely turn of my TV.

Seems to be something different on my side



#16 SamES OFFLINE  

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Posted 25 August 2019 - 08:21 AM

Strange.. My clock is still wrong even if I completely close the app or completely turn of my TV.

Seems to be something different on my side

 

I agree



#17 flyload OFFLINE  

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Posted 28 August 2019 - 04:47 AM

Is there any solution or fix for this problem?



#18 SamES OFFLINE  

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Posted 28 August 2019 - 07:12 AM

Is there any solution or fix for this problem?

 

 

We will need to follow-up with Samsung.  Sorry, that won't be quick.







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