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Movie stopping or freezing


BrettM
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I am now coming across playback issues when watching movies through Emby theater, when ever we watch a movie it gets around to around 10 - 15 mins and the movie freezes and won't play any further,. I thought it could have been the video codecs so I updated the codecs I have also tried to change players but nothing worked.

 

However if I play the movie directly out of the folder in windows the movie plays without issue. It's only when I play it through Emby I have this problem,

 

Any Advice Please

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Guest asrequested

I imagine you used the store app? Try the desktop app from the Emby site. But you should post the server log from when playback stops.

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Thanks doofus, i'm playing the movie through the desktop app, i downloaded the emby theater app for pc from the emby website for PC running  windows 10, the  emby server is also installed on the same PC.

How do i post the server logs?

Edited by BrettM
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Thank you for the help,

 

I have now attached the logs for the playback problem we are having..

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