[DS418j] Partial libraries scan

[maxcol 0]

Hello everyone,

 

I'm asking for some help

 

Before, I was using Emby with 1 disk installed on 1 storage pool and 1 volume (SHR). After setting up all my librairies, I did a backup with the emby plugin.

Then I splited my datas on 3 different disks, on 3 different storage pools, on 3 different volumes:

 

I did a fresh install of Emby after removing/swapping the disk where Emby package was installed at the first place. Finally I loaded the backup previously done.

I created 3 shared folders, one on each volume. With read/write authorizations for embysvr package.

 

I also created sub-folders in each share folders with the same names:

 

 

 

 

Then I setup my movie library like this:

 

 

 

My problem is that Emby is only displaying movies in the Volume 2...

I did other libraries, and same problem, emby is getting only files from the second volume, from Emby-2 shared folder.

 

I disabled IPv6 in my synology settings:

 

I'm sorry for the size of the log attached, I think it's because I activated the debug function..

 

Thanks in advance for your kind help,

 

Max.

Log.txt

[Luke 39386]

Hi, yes this looks like a permissions problem:

System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path "/volume2/Emby-2" is denied.

[maxcol 0]

Hi,

I double checked my shared folder authorization for embysvr:

 

 

I don't understand, every settings are the same for the three shared folders.

Regarding this error, it's even strangers because emby is synchronizing only the files inside "/volume2/Emby-2".

[Luke 39386]

@@solabc16 any advice on this? Thanks.

[solabc16 379]

Hello @@maxcol

 

As a sanity check can you show the permissions when right clicking on the folder from File Station and post a screenshot here.

 

Best

- James

[maxcol 0]

 

Same for the other folders, I checked that sub-folder have the same permissions.

[solabc16 379]

Hello @@maxcol

 

What do you have under Permissions & Advanced Permissions - have you tried resetting the permissions recursively?

 

e.g. this dialogue

 

 

Best

- James

[maxcol 0]

Hi @@solabc16

Everything is fine except for "Inherit from" field which is empty.

 

Thanks to everyone one for your help by the way, I hope we will solve this issue

[maxcol 0]

Quick update:

I try to attribute administrator user group to embysvr, nothing change.

I'm moving some movies from Emby-1 to Emby-3, and everything inside Emby-3 is recognizing by Emby.

Looks like the problem is for volume 1.

[Luke 39386]

Yes it appears that way, thanks.

[maxcol 0]

@@Luke @@solabc16

Any advices guys, I'm really lost, sorry to give you hard time

Edited January 27, 2019 by maxcol

[maxcol 0]

I found out:

Some folders in Emby-1 were written with specials characters... (é-à-ç...)

I didn't pay attention, it was working on my previous emby windows version so I assumed that it was working also on the synology, but I was wrong.

After removing all special characters everything is working fine finally!

 

Thank to everyone for their help.

[Luke 39386]

Interesting. Thanks for the info.

[solabc16 379]

Indeed, thanks for the update @@maxcol - I've made a note to follow this up, as it doesn't quite add up and the exception being returned is unexpectedly misleading.

 

Best

- James

[Luke 39386]

@@maxcol can you give an example? Thanks.

[maxcol 0]

@@Luke

a name of one file?

Le fabuleux destin d'Amélie Poulain

Le dîner de con

La tête haute

...

[Luke 39386]

Can you please go over the complete folder structure for that? Thanks.