chowbok 77 Posted December 10, 2018 Share Posted December 10, 2018 (edited) I had a problem before where, while in cinema mode, I was only getting the trailer of the movie I was about to play, I've since upgraded to 3.6.0.76 and now I'm not getting any trailers. (I'm still getting custom intros.) Can anyone help me? I really liked this feature. Log is attached. embyserver.txt Edited December 10, 2018 by chowbok Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted December 10, 2018 Share Posted December 10, 2018 If only 3.6 was open source..... Then you could fix it yourself. Krs Mark Sent from my SM-N950F using Tapatalk 2 Link to comment Share on other sites More sharing options...
chowbok 77 Posted December 10, 2018 Author Share Posted December 10, 2018 If only 3.6 was open source..... Then you could fix it yourself. Krs Mark Sent from my SM-N950F using Tapatalk Do you actually contribute anything to these boards, or do you just spend all your time attempting to curry favor with the devs? Link to comment Share on other sites More sharing options...
CBers 6771 Posted December 10, 2018 Share Posted December 10, 2018 Do you actually contribute anything to these boards He does, a lot. do you just spend all your time attempting to curry favor with the devs? You need to read more of Mr @@maegibbons posts, as he definitely does not 2 Link to comment Share on other sites More sharing options...
chowbok 77 Posted December 10, 2018 Author Share Posted December 10, 2018 (edited) Fair enough. But I hope you'll agree this isn't a helpful post by him. I'm a paying customer looking for support with your product, and I shouldn't have to put up with snark just because I criticized the developers once. Edited December 10, 2018 by chowbok 1 Link to comment Share on other sites More sharing options...
CBers 6771 Posted December 10, 2018 Share Posted December 10, 2018 Fair enough. But I hope you'll agree this isn't a helpful post by him. I'm a paying customer looking for support with your product, and I shouldn't have to put up with snark just because I criticized the developers once. Not my product, I'm just a Moderator We all criticise the devs, as I stated in the other thread, but when people post complaints about licencing etc., and then say they are a paying subscriber, it starts to grate with long-time users. Anyway, let's hope going forward, we can all get along and help one another out. Hopefully one of the devs will be able to help you with your issue soon enough, if not sooner. 2 Link to comment Share on other sites More sharing options...
mgworek 121 Posted December 10, 2018 Share Posted December 10, 2018 I just tried in the web app and trailers and custom intros didn't play. I double checked to make sure Cinema was enabled under my playback settings. embyserver.txt Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted December 10, 2018 Share Posted December 10, 2018 (edited) Well it is throwing this error, I see the same error. 2018-12-10 09:55:01.007 Error App: Error getting intros *** Error Report *** Version: 3.6.0.76 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb Operating system: Unix 4.18.0.11 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 4 Program data path: /var/lib/emby Application directory: /opt/emby-server/system System.MissingMethodException: System.MissingMethodException: Method not found: 'MediaBrowser.Controller.Entities.SourceType MediaBrowser.Controller.Entities.BaseItem.get_SourceType()'. at Emby.Server.CinemaMode.DefaultIntroProvider.<>c__DisplayClass6_0.<GetIntros>b__2(BaseItem i) at System.Linq.Enumerable.SelectIPartitionIterator`2.MoveNext() at System.Collections.Generic.List`1.AddEnumerable(IEnumerable`1 enumerable) at System.Collections.Generic.List`1.InsertRange(Int32 index, IEnumerable`1 collection) at Emby.Server.CinemaMode.DefaultIntroProvider.GetIntros(BaseItem item, User user) at Emby.Server.Implementations.Library.LibraryManager.GetIntros(IIntroProvider provider, BaseItem item, User user) Source: Emby.Server.CinemaMode TargetSite: ItemWithTrailer <GetIntros>b__2(MediaBrowser.Controller.Entities.BaseItem) at Emby.Server.CinemaMode.DefaultIntroProvider.<>c__DisplayClass6_0.<GetIntros>b__2(BaseItem i) at System.Linq.Enumerable.SelectIPartitionIterator`2.MoveNext() at System.Collections.Generic.List`1.AddEnumerable(IEnumerable`1 enumerable) at System.Collections.Generic.List`1.InsertRange(Int32 index, IEnumerable`1 collection) at Emby.Server.CinemaMode.DefaultIntroProvider.GetIntros(BaseItem item, User user) at Emby.Server.Implementations.Library.LibraryManager.GetIntros(IIntroProvider provider, BaseItem item, User user) Edited December 10, 2018 by Happy2Play Link to comment Share on other sites More sharing options...
Luke 37116 Posted December 11, 2018 Share Posted December 11, 2018 I'm pushing an update to the cinema mode plugin. Thanks. 2 Link to comment Share on other sites More sharing options...
mgworek 121 Posted December 11, 2018 Share Posted December 11, 2018 (edited) ok downloaded update, while that fixed Cinema Mode, it made me discover a problem with trailers. Custom intros are playing just fine now, thanks for that. Trailers will not play for me. If I go to watch the movie, it tries to play the trailer but it just sits there. I will post a screenshot. I have to skip to the next trailer till I get through all 3. I went directly to the trailers and tried to play one. I just get the spinner and it sits there. Marks the trailer as watched but nothing happens. Not sure if anyone else is seeing this. I am testing remotely. embyserver.txt Edited December 11, 2018 by mgworek Link to comment Share on other sites More sharing options...
mgworek 121 Posted December 11, 2018 Share Posted December 11, 2018 (edited) Everything is working now. Must of just been a hiccup when the trailers wouldn't play after the update this morning. Thanks. Edited December 11, 2018 by mgworek Link to comment Share on other sites More sharing options...
chowbok 77 Posted December 11, 2018 Author Share Posted December 11, 2018 I'm still not getting the trailers. Attaching my transcode logs. Note the last lines of each: it has the wrong path for the trailer in each case. "/data/3/movies/Educating Rita (1983)/trailers/Trailer.mkv" should be "/data/4/movies/Educating Rita (1983)/trailers/Trailer.mkv""/array/video/movies/Shock Corridor (1963)/trailers/Trailer.mkv" should be "/data/4/movies/Shock Corridor (1963)/trailers/Trailer.mkv" ffmpeg-transcode-cdeac13a-d237-422c-84ef-ace4a768194e_1.txt ffmpeg-transcode-dd2e70f1-ac50-4105-8251-f7dbc5c13c1b_1.txt Link to comment Share on other sites More sharing options...
chowbok 77 Posted December 12, 2018 Author Share Posted December 12, 2018 I guess I should have attached the main log. Here it is.Just for the heck of it, I tried temporarily removing the contents of /var/lib/emby and restarting with a fresh instance. After adding a small library and playing a movie, the same thing happened: unable to play the two trailers, intro and movie played fine. So it doesn't seem to be a problem with my data. Any thoughts? embyserver.txt Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted December 12, 2018 Share Posted December 12, 2018 (edited) Trailers are playing on my Windows system. 1.0.7.0 Edited December 12, 2018 by Happy2Play Link to comment Share on other sites More sharing options...
chowbok 77 Posted December 12, 2018 Author Share Posted December 12, 2018 So maybe this is a problem unique to Arch Linux? Is there anything else I can do to help diagnose this? Link to comment Share on other sites More sharing options...
Luke 37116 Posted December 12, 2018 Share Posted December 12, 2018 Was there an ffmpeg log? Link to comment Share on other sites More sharing options...
chowbok 77 Posted December 12, 2018 Author Share Posted December 12, 2018 You mean in addition to the transcode logs I posted above? Nothing I've seen in the logs directory. Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted December 12, 2018 Share Posted December 12, 2018 @@chowbok So is your issue only with local trailers? Mine hasn't played a local trailer yet. What are your Cinema Mode settings? Link to comment Share on other sites More sharing options...
chowbok 77 Posted December 12, 2018 Author Share Posted December 12, 2018 Yes, I don't have remote trailers enabled. Here's my cinemamode.xml, let me know if this doesn't have the information you need: <?xml version="1.0"?> <CinemaModeConfiguration xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <EnableIntrosForMovies>true</EnableIntrosForMovies> <EnableIntrosForEpisodes>false</EnableIntrosForEpisodes> <EnableIntrosForWatchedContent>true</EnableIntrosForWatchedContent> <EnableIntrosFromUpcomingTrailers>false</EnableIntrosFromUpcomingTrailers> <EnableIntrosFromMoviesInLibrary>true</EnableIntrosFromMoviesInLibrary> <EnableIntrosParentalControl>false</EnableIntrosParentalControl> <EnableIntrosFromSimilarMovies>false</EnableIntrosFromSimilarMovies> <CustomIntroPath>/array/video/intros</CustomIntroPath> <MediaInfoIntroPath /> <EnableIntrosFromUpcomingDvdMovies>false</EnableIntrosFromUpcomingDvdMovies> <EnableIntrosFromUpcomingStreamingMovies>false</EnableIntrosFromUpcomingStreamingMovies> <TrailerLimit>2</TrailerLimit> </CinemaModeConfiguration> Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted December 12, 2018 Share Posted December 12, 2018 (edited) I doesn't matter what I select I only get internet trailers. Only difference I see is I don't used the "/trailers/Trailer.mkv" structure. **Don't know if it matters but this test is on a system that uses xml metadata. Will have to add some local trailers to test machine. Edited December 12, 2018 by Happy2Play Link to comment Share on other sites More sharing options...
Luke 37116 Posted December 12, 2018 Share Posted December 12, 2018 You mean in addition to the transcode logs I posted above? Nothing I've seen in the logs directory. You have ffmpeg related failures in the server log you posted. You're saying no transcode log was created? Link to comment Share on other sites More sharing options...
chowbok 77 Posted December 12, 2018 Author Share Posted December 12, 2018 I posted the transcode logs in message #12 in this thread, https://emby.media/community/index.php?/topic/66326-no-trailers-in-cinema-mode/&do=findComment&comment=660421 . Unless there's something else you meant. Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted December 12, 2018 Share Posted December 12, 2018 I posted the transcode logs in message #12 in this thread, https://emby.media/community/index.php?/topic/66326-no-trailers-in-cinema-mode/&do=findComment&comment=660421 . Unless there's something else you meant. Have you moved media around for the paths to be incorrect? Link to comment Share on other sites More sharing options...
chowbok 77 Posted December 12, 2018 Author Share Posted December 12, 2018 Have you moved media around for the paths to be incorrect? I may have moved those files at some point, I'm not sure. But I would've updated the library since then, and the entries for those movies are correct. I can also play those trailers directly from the respective movie pages. Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted December 13, 2018 Share Posted December 13, 2018 (edited) I may have moved those files at some point, I'm not sure. But I would've updated the library since then, and the entries for those movies are correct. I can also play those trailers directly from the respective movie pages. But as you reported there is a disconnect somewhere. But I would assume clicking play on a trailer and the plugin would pull the location information from the same place in the database. file:/data/3/movies/Educating Rita (1983)/trailers/Trailer.mkv: No such file or directory So can you look in the log and verify what the path for this trailer is when playing it directly. Edited December 13, 2018 by Happy2Play Link to comment Share on other sites More sharing options...
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