emby works through web browser but not Samsung app

[JMi 0]

I'm a newbie - recently started using emby on an unraid server, accessible through reverse proxy using personal subdomain.  All working well, but I'm having trouble setting up on Samsung smart TV.  Works OK to sign on to server via web browser on the TV, but not ideal.  However unable to sign on using the Samsung emby app.  Fails to connect, despite the same url as working on the web browser.  Any help would be welcome.

[FrostByte 5187]

What model TV do you have, and what version of the app are you running?  Thanks

[JMi 0]

Emby version 0.122 (updated Oct 11 2018)

Samsung UE32H6400AKXXU

Thanks

[Luke 38559]

Are you using https?

[JMi 0]

Yes, I'm using a reverse proxy with lets encrypt

[Luke 38559]

Ok, so we're dealing with older Samsung units here that pre-date the existence of Let's Encrypt, so most likely the TV is simply rejecting the SSL cert.

 

I think what you're going to have to do is either use http, or obtain a cert that your TV will accept.

[tattoomees 2]

i have same issue with one samsung tv any update to fix it or there is no way to fix the issue all other devices are working just one samsung tv giving me trouble when i try log in via emby connect i can see the server but when i press connect it says unable to connect to this server at the time.

using letsencrypt +reverse proxy

[Luke 38559]

Hi there, did you read my post above? Try connecting over http.

[tattoomees 2]

unfortunatly http is not an option for moment thanks for info

[Luke 38559]

Then you'll need to use an SSL cert that your tv will trust.