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Unable to reset Emby.media account

password account reset

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#1 TempEmby OFFLINE  

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Posted 26 November 2018 - 02:17 PM

I am unable to reset the password to my emby.media account. Further, my emby server stalls with the activity circle spinning and spinning when I click on "Profile".

 

I found myself unable to login and the password reset email never arrives. I don't know if I misspelled my email address during account creation. It's doubtful but not impossible.

 

user: sovereignman

email: sovereignman@tutanota.com

 

Please advise.

 

 

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#2 Luke OFFLINE  

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Posted 27 November 2018 - 02:37 AM

Hi, can you try closing that browser tab and then revisiting to:

http://localhost:8096

Please let us know if this helps. Thanks.



#3 TempEmby OFFLINE  

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Posted 27 November 2018 - 10:05 AM

That worked. LOL. Now I feel dumb.


Edited by TempEmby, 27 November 2018 - 10:07 AM.


#4 Luke OFFLINE  

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Posted 27 November 2018 - 12:33 PM

Thanks for the feedback.



#5 TempEmby OFFLINE  

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Posted 17 December 2018 - 03:26 PM

@Luke, I wish I could say this was resolved. I'm starting to get pissed. This should not be so f*cking difficult. Sucking hours of my life away. I bought the app and now I regret it. If I can't get this resolved I'm ditching this crap.

 

I have a community account: SovereignMan that I'm unable to reset the password to (and unable to login since the account was created) hence I created this account to post questions. When I do the password reset, the reset email never arrives.

As I understand it, there are seperate accounts for the community here, Emby Connect, and the server.

 

So in very simple terms, please explain how these accounts are chained and what account EXACTLY am I resetting via my server profile. This is nonsense.


Edited by TempEmby, 17 December 2018 - 03:29 PM.


#6 Luke OFFLINE  

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Posted 17 December 2018 - 05:16 PM

Hi, I'm sorry to hear about this. did you check your spam folder to see if the email might have been caught in there?



#7 TempEmby OFFLINE  

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Posted 17 December 2018 - 05:17 PM

Of course I did. The time allotted has expired. Moving on. Done.



#8 Luke OFFLINE  

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Posted 22 December 2018 - 11:37 PM

Hi there, I apologize for the difficulty you had. I'm adding our forum admin to this @Abobader so that he can assist. Thanks !


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#9 Abobader OFFLINE  

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Posted 23 December 2018 - 04:13 AM

@Luke, I wish I could say this was resolved. I'm starting to get pissed. This should not be so f*cking difficult. Sucking hours of my life away. I bought the app and now I regret it. If I can't get this resolved I'm ditching this crap.

 

I have a community account: SovereignMan that I'm unable to reset the password to (and unable to login since the account was created) hence I created this account to post questions. When I do the password reset, the reset email never arrives.

As I understand it, there are seperate accounts for the community here, Emby Connect, and the server.

 

So in very simple terms, please explain how these accounts are chained and what account EXACTLY am I resetting via my server profile. This is nonsense.

 

 

Good day,

 

I check the account and it fine, can you PM the password you want it to be for the other account.

 

My best







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