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Silva2208

iOS sync issue

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Silva2208

Hi,

 

I've just purchased pro version of Emby in trial to see if I could replace Plex with Emby. 

But my first test was not really a success. 

I've tried to sync some content on my iPad in original but the transfer never begin (stay at 0%). 

The same happened on my iPhone. 

 

Also I've tried to do it with transcoding and my first impression is that's quite long and after that nothing happen neither. 

Bot of my devices are in latest version of iOS. 

 

Is there something to do in order to make it works ? 

 

Thanks. 

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legallink

As far as I’m aware the % doesn’t change right now.

 

That being said, have you left the app running and given it enough time to download the file?

 

I would trouble shoot each separately. First, try downloading/syncing a music file or something small. Then work on larger files.

 

I download/sync on a regular basis with latest iOS and haven’t had issues but it does take time to download movies because of the size.

Edited by legallink

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Silva2208

Thanks for your answer. 

No I was not leaving enough time indeed. But I've tried since but now it's saying "Ready to transfer" and nothing happened. 

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Silva2208

In fact just tried again with a movie and yes it’s working but i was trying with a tv show (which seems to be not working).

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legallink

Hmmm. I’ve done tv shows just the same. Maybe post a server log. Or give it more time?

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Luke

What we need to improve on here is the ability to monitor progress of the transfer. If you're sitting by the device waiting for it to finish, then it might lead you into thinking it's not working. On the other hand if you just give it time then the downloads will be able to complete.

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Silva2208

I'll try that and let you know ! 

Thanks for the return. 

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Luke

Thanks. Let us know how you get on.

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