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Problem Loading Artists


ginjaninja
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ginjaninja

@@gcw07

 

When browsing to the artist section of music I get a 'well handled error' "Problem Loading Artists" and then a crash. (100% of time)

Tried official release and beta release of official roku client, latest as of 12/04/2014 21:52 GMT

(same issue been apparent for c. 1 month+, possibly always been there)

All other clients seem fine browsing music.

 

i have c. 7000 artists and 700 album artists.

i dont get an error when i 'jump in' to a letter.

 

is there a capacity limit i am hitting?

Is there a way to turn on client logging to see what might be the issue?

any other ideas please?

 

thank you.

 

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  • Solution
gcw07

Yes it is a known issue and has always been there. Next release should fix this problem however.

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  • 3 weeks later...
ginjaninja

Im running 1.17.5 , i can now enter music and see artists but not album artists and when I jump in letter for artist I get problem loading music artists still. Are logs needed.

 

Sent from my GT-I9505 using Tapatalk

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gcw07

Looks like the /Artists api on the server grabs the artists field. Will have to look into how to grab album artists.

 

Yeah looks like Jump In will need to be converted to the new style too compared to the old. Thanks for the update.

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ginjaninja

2014-05-03 11:14:42.6831 Debug - HttpServer: HTTP GET http://192.168.4.130:8096/mediabrowser/Artists?userid=59543acb15f7ccd6012f4447c75b0cf2&sortby=SortName&sortorder=Ascending&namestartswith=a&recursive=true&fields=ItemCounts%2CUserData%2CSortName

2014-05-03 11:14:42.8281 Error - DtoUtils: ServiceBase<TRequest>::Service Exception

Index and length must refer to a location within the string.

Parameter name: length

System.ArgumentOutOfRangeException

at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)

at MediaBrowser.Api.UserLibrary.BaseItemsByNameService`1.<>c__DisplayClass24.<FilterItems>b__14(TItemType i)

at System.Linq.Enumerable.<>c__DisplayClassf`1.<CombinePredicates>b__e(TSource x)

at System.Linq.Enumerable.WhereEnumerableIterator`1.MoveNext()

at System.Linq.Buffer`1..ctor(IEnumerable`1 source)

at System.Linq.OrderedEnumerable`1.<GetEnumerator>d__0.MoveNext()

at System.Linq.Enumerable.<CastIterator>d__b1`1.MoveNext()

at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)

at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)

at MediaBrowser.Api.UserLibrary.BaseItemsByNameService`1.GetResult(GetItemsByName request)

at lambda_method(Closure , Object , Object )

at ServiceStack.Host.ServiceRunner`1.Execute(IRequest request, Object instance, TRequest requestDto)

 

2014-05-03 11:14:42.8281 Error - HttpServer: Error processing request for /mediabrowser/Artists?userid=59543acb15f7ccd6012f4447c75b0cf2&sortby=SortName&sortorder=Ascending&namestartswith=a&recursive=true&fields=ItemCounts%2CUserData%2CSortName

Index and length must refer to a location within the string.

Parameter name: length

ServiceStack.HttpError

No Stack Trace Available

 

2014-05-03 11:14:42.8281 Debug - HttpServer: HTTP Response 400 to 192.168.4.143:44645. Response time: 147.0084 ms

Url: http://192.168.4.130:8096/mediabrowser/Artists?userid=59543acb15f7ccd6012f4447c75b0cf2&sortby=SortName&sortorder=Ascending&namestartswith=a&recursive=true&fields=ItemCounts%2CUserData%2CSortName

Edited by ginjaninja
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  • 4 weeks later...
ginjaninja

@@gcw07

 

Are the devs expecting 1.17.6 to have fixed issue 'problem loading artists'?

 

 

Sent from my GT-I9505 using Tapatalk

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gcw07

No it didn't. I completely forgot about this. Thanks for reminding me. I'll add it to my list for 1.17.7.

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