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Alternate Audio Tracks not Correctly Selected if TrueHD present

TrueHD Audio

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#1 jonescrusher OFFLINE  

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Posted 09 July 2018 - 12:07 PM

I am having issues with playing alternate audio tracks when the video file contains TrueHD tracks.  I know TrueHD will require transcoding but other tracks like commentary and alternate languages will generally Direct Play.  If I select an alternate track that will direct play, it will not play the correct track.

For example, if the video contains

 

Track 1 – TrueHD

Track 2 – Stereo

Track 3 – Commentary 1

Track 4 – Commentary 2.

 

If I select track 2, it will actually play Track 3.  Select track 3 and it plays track 4.  Select Track 4 and it plays Track 2.  The attached log file shows this example where the server is correctly selecting track 2 and is allowing Direct Play.  Other clients such as Web, Theater, and iPAD all correctly select the second stream but the Samsung client is off by one and selects the 3rd track.  Testing with a video file with 2 TrueHD tracks shows it is off by 2.  The Samsung client seems to be ignoring TrueHD tracks and counting based on allowed tracks which is not correct.

I am still stuck running version 1.0.39 so am not sure if this issue has been resolved in a later version.

 

Attached Files


Edited by jonescrusher, 09 July 2018 - 12:08 PM.


#2 Luke OFFLINE  

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Posted 09 July 2018 - 12:08 PM

Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue:

https://emby.media/c...port-a-problem/

 

Thanks.



#3 Luke OFFLINE  

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Posted 13 July 2018 - 05:51 PM

@jonescrusher, thanks we'll look into this.



#4 SamES OFFLINE  

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Posted 14 July 2018 - 01:44 AM

Could I please get a copy of the media info for this file. Thanks

#5 jonescrusher OFFLINE  

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Posted 16 July 2018 - 10:23 AM

Here is the media info from the Emby Web interface

 

Media Info

Video

Title1080P H264

CodecH264

AVCYes

ProfileHigh

Level41

Resolution1920x1080

Aspect ratio16:9

AnamorphicNo

InterlacedNo

Framerate23.9760246

Bitrate29460 kbps

Bit depth8 bit

Pixel formatyuv420p

Ref frames1

NAL4

 

Audio

TitleEng TRUEHD 5.1

Languageeng

CodecTRUEHD

Layout5.1

Channels6 ch

Sample rate48000 Hz

Bit depth24 bit

DefaultNo

 

Audio

TitleEng Dolby Digital 5.1 Default

Languageeng

CodecAC3

Layout5.1

Channels6 ch

Bitrate640 kbps

Sample rate48000 Hz

DefaultYes

 

Audio

TitleEng Dolby Digital stereo

Languageeng

CodecAC3

Layoutstereo

Channels2 ch

Bitrate192 kbps

Sample rate48000 Hz

DefaultNo

 

Audio

TitleEng Dolby Digital stereo

Languageeng

CodecAC3

Layoutstereo

Channels2 ch

Bitrate192 kbps

Sample rate48000 Hz

DefaultNo

Containermkv



#6 Luke OFFLINE  

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Posted 16 July 2018 - 10:25 AM

Thanks, we've got this resolved now.


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#7 IceBoosteR OFFLINE  

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Posted 03 October 2018 - 10:03 AM

I can confirm having this in my Samsung TV Emby app aswell. @Luke this is fixed now in the latest version, just for confirmation?



#8 Luke OFFLINE  

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Posted 03 October 2018 - 12:33 PM

It depends on your model. Some have the update, but not all  yet.







Also tagged with one or more of these keywords: TrueHD, Audio

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