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4K content and the Emby LG app

LG 4K UHD Emby Gigabit LAN Plex DNLA makemkv

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#41 Luke OFFLINE  

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Posted 09 August 2018 - 02:57 PM

It's burning in subtitles which is a very expensive process. Your system can barely keep up and that is why it is playing laggy. Try turning off the subtitles and see if this helps. Thanks.



#42 shrouski OFFLINE  

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Posted 11 August 2018 - 08:20 AM

That was it Luke, thanks. It had forced subtitles, I didn't realise.

 

I still think it shouldn't re-encode to h264 though, should keep it h265 if it's BT.2020, otherwise it's not watchable



#43 Luke OFFLINE  

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Posted 11 August 2018 - 11:05 AM

It has to because LG does not support PGS subtitles, and therefore the only way to display them is transcoding and burning the subtitles into the video.

 

That's why I suggested disabling the subtitles, and/or acquiring external text srt subtitles which will be more efficient. Our subtitle download features can help with that.



#44 SamES OFFLINE  

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Posted 11 August 2018 - 06:48 PM

Another option is to download and use 'Subtitle Edit' to extract the PGS subs of your choice and convert them to srt using it's OCR process.  Then you will have perfectly synchronised srt subs for your file!  A great option also for making your own 'forced subs' srt file.


Edited by SamES, 11 August 2018 - 06:48 PM.


#45 shrouski OFFLINE  

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Posted 12 August 2018 - 12:45 AM

I've set Emby to download the subs as SRT as well.

 

The fact still remains that Emby strips out the HDR data when it transcodes though, which possibly isn't just an issue on the LG app.



#46 Luke OFFLINE  

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Posted 12 August 2018 - 12:58 AM

I've set Emby to download the subs as SRT as well.

 

The fact still remains that Emby strips out the HDR data when it transcodes though, which possibly isn't just an issue on the LG app.

 

Only in a full transcode, but not if the video can stream copy.



#47 Luke OFFLINE  

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Posted 15 March 2019 - 08:47 AM

Emby for LG 1.0.15 has been released. Thanks guys.

#48 Luke OFFLINE  

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Posted 25 July 2019 - 03:05 AM

Emby for LG 1.0.16 has been released. Stay tuned to our blog for the announcement. Thanks.



#49 HansWurst OFFLINE  

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Posted 03 August 2019 - 07:49 AM

4k doesn't work on the LG app anyway. Not enough, it stops my server working, which means not only the emby server but the whole system  (Synology DS 1815) stops working. Only restarting the server will make it work again.

I am using the emby addon in Kodi on a Nvidia Shield and as the android-tv-app on Nvidia Shield as well. In both cases 4-k-content works without any problems, which means, the problem must be the lg app itself.

 

HD- and SD-content works in the LG app without problems as well.



#50 SamES OFFLINE  

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Posted 03 August 2019 - 08:05 AM

Hi, can you please provide the media info for a 4k file that is not playing?  Please confirm the audio track you are trying to play and if you using subtitles, what format they are in.  Thanks



#51 HansWurst OFFLINE  

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Posted 03 August 2019 - 08:10 AM

Emby says $K H264, Audio DTS 5.1 Subtitles "Default PGSSUB". Is this, what you mean?



#52 SamES OFFLINE  

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Posted 03 August 2019 - 08:23 AM

So are you trying to show PGS subs when you play the movie?



#53 SamES OFFLINE  

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Posted 03 August 2019 - 08:27 AM

Emby says $K H264, Audio DTS 5.1 Subtitles "Default PGSSUB". Is this, what you mean?

 

If you go to the bottom of the details screen for that movie on the server, it should have the detailed Media Info.



#54 HansWurst OFFLINE  

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Posted 03 August 2019 - 08:33 AM

Ah, ok, do you mean this?

 

Medieninformation
Video

Title4K H264
CodecH264
AVCYes
ProfilHigh
Level51
Auflösung3840x1600
Seitenverhältnis2.40:1
AnamorphNo
InterlacedNo
Bildrate23,976
Bitrate49.448 kbps
Bit-Tiefe8 bit
Pixelformatyuv420p
Ref Frames1
NAL4

 

Audio

TitleGerman DTS 5.1 (Default)
SpracheGerman
CodecDTS
ProfilDTS
Darstellung5.1
Kanäle6 ch
Bitrate768 kbps
Sample-Rate48.000 Hz
VoreinstellungYes

 

Audio

TitleEnglish DTS 7.1
SpracheEnglish
CodecDTS
ProfilDTS-HD MA
Darstellung7.1
Kanäle8 ch
Sample-Rate48.000 Hz
Bit-Tiefe24 bit
VoreinstellungNo

 

Untertitel

TitleEnglish (Default PGSSUB)
SpracheEnglish
CodecPGSSUB
VoreinstellungYes
ErzwungenNo
ExternNo

 

 

Untertitel

TitleSpanish (PGSSUB)
SpracheSpanish
CodecPGSSUB
VoreinstellungNo
ErzwungenNo
ExternNo

 

 

There are more subtitles listet in other languages which I didn't copy to this post.

 

 

 

 



#55 SamES OFFLINE  

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Posted 03 August 2019 - 09:03 AM

If you turn off subtitles before you start playback (from the selection box on the item details) does it then play OK?



#56 HansWurst OFFLINE  

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Posted 03 August 2019 - 10:58 AM

Yes, it seems so. What exactly is the problem?

#57 Luke OFFLINE  

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Posted 03 August 2019 - 01:28 PM

Yes, it seems so. What exactly is the problem?


Can you please provide the emby server and Ffmpeg log? Thanks.

#58 Luke OFFLINE  

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Posted 19 August 2019 - 12:13 AM

Emby for LG 1.0.18 has been released. Stay tuned to our blog for the announcement. Thanks.



#59 HansWurst OFFLINE  

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Posted 19 August 2019 - 04:05 PM

Can you please provide the emby server and Ffmpeg log? Thanks.

 

Sorry, didn't notice your post until today. I don't know how to do so.

 

Emby for LG 1.0.18 has been released. Stay tuned to our blog for the announcement. Thanks.

 

I tested it with a 4k-Film (HEVC). The server was down immidiately. Not only the emby server but again the Synology which I had to start again (even the Synology-DSM-UI was nearly unusalbe, RAM was full).



#60 Luke OFFLINE  

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Posted 19 August 2019 - 04:31 PM

Sorry, didn't notice your post until today. I don't know how to do so.

 

 

I tested it with a 4k-Film (HEVC). The server was down immidiately. Not only the emby server but again the Synology which I had to start again (even the Synology-DSM-UI was nearly unusalbe, RAM was full).

How to report a problem. Thanks.







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