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  • 2 weeks later...
Posted (edited)

Hi, ive just bought all the packs from your site and run the scheduled tasks, i checked my media folders and it has 'theme' there but its got it as a chrome html document and not an mp3 file. Same with the backdrops folder, in there the theme file is chrome html document and not the mp4 file. so i get no music or theme videos because of it. its done this with pretty much every movie and tv show i have except around 3. Anyone got a solution to help me out? TIA

Edited by KgT21
radeon
Posted

Hi, ive just bought all the packs from your site and run the scheduled tasks, i checked my media folders and it has 'theme' there but its got it as a chrome html document and not an mp3 file. Same with the backdrops folder, in there the theme file is chrome html document and not the mp4 file. so i get no music or theme videos because of it. its done this with pretty much every movie and tv show i have except around 3. Anyone got a solution to help me out? TIA

Hey, what version of the plugins are you on? 1.7 should fix this issue?

Posted

Hey, what version of the plugins are you on? 1.7 should fix this issue?

I am on 1.7.0.0

Spaceboy
Posted

Probably a hangover from the prior version. Delete the HTML’s and the corresponding entries from the plugin config page and run the scheduled task again

  • Like 1
Posted

Probably a hangover from the prior version. Delete the HTML’s and the corresponding entries from the plugin config page and run the scheduled task again

Okay, i will give that a try thanks. going too have to delete them from over 1200 movies so i might be awhile. Some of them did download in the right format, its just the majority seemed to mess up

Spaceboy
Posted

Okay, i will give that a try thanks. going too have to delete them from over 1200 movies so i might be awhile. Some of them did download in the right format, its just the majority seemed to mess up

check one first and confirm. Then depending on how many you have in html format it may even be quicker to start afresh
radeon
Posted

Okay, i will give that a try thanks. going too have to delete them from over 1200 movies so i might be awhile. Some of them did download in the right format, its just the majority seemed to mess up

 

Why can't you just search for the html file and delete it? 

Posted

Why can't you just search for the html file and delete it? 

you're right, sorry, brain fart moment on my part

Posted

check one first and confirm. Then depending on how many you have in html format it may even be quicker to start afresh

I delete a theme file from the media folder and then remove it from the plugin area so it will download it again but when i back out and go back in to the plugin its magically back there again even tho there is no theme in the media folder either

Spaceboy
Posted

I delete a theme file from the media folder and then remove it from the plugin area so it will download it again but when i back out and go back in to the plugin its magically back there again even tho there is no theme in the media folder either

videos will be in the backdrops subfolder
radeon
Posted

I delete a theme file from the media folder and then remove it from the plugin area so it will download it again but when i back out and go back in to the plugin its magically back there again even tho there is no theme in the media folder either

 

if you mean within the plugin config page, it sounds like you didn't hit save when you deleted the filter

Posted

if you mean within the plugin config page, it sounds like you didn't hit save when you deleted the filter

Yep. Thanks, is it okay to leave the backdrop folder in there if i delete the theme file thats inside the backdrop folder?

radeon
Posted

Yep. Thanks, is it okay to leave the backdrop folder in there if i delete the theme file thats inside the backdrop folder?

 

yeah, and make sure you run a lib scan before you run the plugin scan again

Posted

yeah, and make sure you run a lib scan before you run the plugin scan again

Okay thanks for the heads up

Posted

yeah, and make sure you run a lib scan before you run the plugin scan again

i deleted all the html doc themes and the themes that worked, removed all movies from all plugins and saved so it would download them all again and i then ran the scheduled tasks, It downloaded them again but all the themes are chrome html docs again and i have no clue why its doing this. i feel like i must be doing something wrong but i did everything i was told and should be done

Posted

i deleted all the html doc themes and the themes that worked, removed all movies from all plugins and saved so it would download them all again and i then ran the scheduled tasks, It downloaded them again but all the themes are chrome html docs again and i have no clue why its doing this. i feel like i must be doing something wrong but i did everything i was told and should be done

i did also do a library scan before doing the scheduled tasks also, forgot to add that part

radeon
Posted (edited)

i deleted all the html doc themes and the themes that worked, removed all movies from all plugins and saved so it would download them all again and i then ran the scheduled tasks, It downloaded them again but all the themes are chrome html docs again and i have no clue why its doing this. i feel like i must be doing something wrong but i did everything i was told and should be done

 

Is this for Movie/ TV and songs or videos? 

 

Can you give me an example movie/tv show name where you're seeing this issue? 

Edited by radeon
Posted

Is this for Movie/ TV and songs or videos? 

 

Can you give me an example movie/tv show name where you're seeing this issue? 

there is so many films its doing it for but a few of the folders are labelled like this

 

2 Guns (2013) [1080p]

Chicken Little

hook

Allied (2016) [1080p]

and hundreds more, seems like its not to do with the folder names as theyre not all labelled similar

 

ones that work are labelled like this

 

Bloodshot

21.Bridges

Code.8.2019.1080p.AMZN.WEBRip.DDP5.1.x264-NTG

and a few more with the 'theme' as an mp3 file

Its doing this for movie theme songs, movie theme videos, tv theme songs and tv theme videos

radeon
Posted

Folder and file names won't make a difference as long as emby recognises the films ok. I just wanted examples so i can check here. 

 

It can't be doing it for tv theme songs as it's a completely different system for downloads. 

 

Can you post debug logs pls

radeon
Posted

And are you saying some have downloaded ok today?

Posted

Folder and file names won't make a difference as long as emby recognises the films ok. I just wanted examples so i can check here. 

 

It can't be doing it for tv theme songs as it's a completely different system for downloads. 

 

Can you post debug logs pls

How do i go about doing that? ive never had to find logs or post them, i have just activated debug logging and then ran the task again

Posted

And are you saying some have downloaded ok today?

yes the bottom names in one of the posts above along with a few others were ones that downloaded fine today and were labelled as mp3 file and mp4 file instead of chrome html docs

radeon
Posted

Let's focus on Allied (2016) [1080p] as i've just copied your naming style and proven the theme downloads fine. 

 

You'll have to delete the html for that one, clear it from the filters, restart emby to create a fresh log then run the movie theme video plugin, wait for it to complete the scheduled task, drop me a PM with your log, they're found in "Emby-Server\programdata\logs" 

 

Can you also pm me a copy of the html file you're getting too? 

Posted

Let's focus on Allied (2016) [1080p] as i've just copied your naming style and proven the theme downloads fine. 

 

You'll have to delete the html for that one, clear it from the filters, restart emby to create a fresh log then run the movie theme video plugin, wait for it to complete the scheduled task, drop me a PM with your log, they're found in "Emby-Server\programdata\logs" 

 

Can you also pm me a copy of the html file you're getting too? 

yep no worries, ill get on to that now

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