ArCaDe 2 Posted March 18, 2014 Share Posted March 18, 2014 (edited) It says Cannot Play: Item is not playable at this time. Same result if in detail view or list of games. Edited March 18, 2014 by ArCaDe Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 18, 2014 Share Posted March 18, 2014 I'll look into it Link to comment Share on other sites More sharing options...
ArCaDe 2 Posted March 19, 2014 Author Share Posted March 19, 2014 (edited) Hello, I recently updated Mediabrowser server, Mediabrowser Classic, & the Gamebrowser3 plugin and the play button under the games is no longer there. Everything was working properly before before the update. One of my friends was having an issue on his end & I checked that the Play button was there before updating anything. I updated everything & restarted MBC & the Play button was gone. I restarted WMC, same issue. I even uninstalled GBC3 plugin from MBC, restarted MBC, same issue. i even went as far as changing the MBC Configurator to only install Release updates, uninstalled GBC, restarted MBC, installed GBC, restarted MBC again, same issue. The games show up, the metadata for each game shows up, just the Play button is missing. Any clues how to fix this? I'm running MBS 3.0.5190.18410, GB3 plugin in MBS is 2.9.5184.24602, MBC is 3.0.140.03-14.1, & GBC plugin is 3.0.0.32. Under the Metadata Manager, all the games shows game.gbwin in the path. The issue that my friend was having was that none of the games were having metadata pulled down. I removed GB3 from MBS & installed the prior version which was ending in 23954, then metadata started pulling & then he was able to config everything in MBC & get it working. Now he's updated & having other issues which i wont go into here. I was running GB3 version ending in 23954 in MBS before everything was updated. Attached are logs from MBS ater restarting it, browsing games, & not seeing the play button. Any help would be greatly appreciated. Edited March 19, 2014 by ArCaDe 1 Link to comment Share on other sites More sharing options...
ebr 14923 Posted March 19, 2014 Share Posted March 19, 2014 @@Redshirt - sounds like game items coming in from the API don't have their PlayAccess parameter set to FullAccess. This would make the item unplayable. Link to comment Share on other sites More sharing options...
ArCaDe 2 Posted March 19, 2014 Author Share Posted March 19, 2014 Thanks for the quick reply EBR. Would that mean that Redshirt has to push a new update to fix this? My friend says he is having the same issue with the Games not having a Play button. He has fixed whatever issue he was having with it not pulling metadata for the games but now he cant launch the games from within MBC. These are Windows games by the way & the games have the exe configured in the Configurator. Link to comment Share on other sites More sharing options...
ebr 14923 Posted March 19, 2014 Share Posted March 19, 2014 Yes, if I'm right, then it would mean the plug-in on the server or client would need to change. What happens if you hit the play button on your remote or ctl-p from the view of the games (not the detail page)? Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 19, 2014 Share Posted March 19, 2014 @@Redshirt - sounds like game items coming in from the API don't have their PlayAccess parameter set to FullAccess. This would make the item unplayable. @@Luke - This doesn't sound like something I should be setting at the plugin level. Doesn't the server decide this when it builds the DTO to transmit to the client? Link to comment Share on other sites More sharing options...
Luke 37095 Posted March 19, 2014 Share Posted March 19, 2014 Correct. How do we know that PlayAccess != Full? Link to comment Share on other sites More sharing options...
ArCaDe 2 Posted March 19, 2014 Author Share Posted March 19, 2014 Are any of you guys able to reproduce the issue after installing the latest version of MBS, GB3, MBC, & GBC? I have tried other themes & the play button is there but get the unplayable error when I click play. Seems that with Chocolate the play button is just missing & using a hotkey to play produces the unplayable error. Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 19, 2014 Share Posted March 19, 2014 Can I see and MBC log file with that unplayable error. Link to comment Share on other sites More sharing options...
ArCaDe 2 Posted March 19, 2014 Author Share Posted March 19, 2014 Here you go. MBClassic-183201462cb3dcea384490dbf84d8d400c6a363.log Link to comment Share on other sites More sharing options...
Drexyl 4 Posted March 19, 2014 Share Posted March 19, 2014 (edited) Hi all, I too have been wrestling with this issue with Windows games (a long with an issue with NESBox and SNESBox - http://mediabrowser.tv/community/index.php?/topic/5110-nesbox-and-snesbox-links-missing/) So here's a look at my MBC log file. http://pastebin.com/raw.php?i=8zUnqxsf Hope it helps keep. Noticed this towards the end of the log file...2014-03-19 01:33:26.9073,Error,,Error getting response from http://10.1.4.65:8096/mediabrowser/Users/7023fa26-879c-6170-eee0-1731f7304255/Items/457bd2a8-4fa7-6745-3a38-562d2acc9044/SpecialFeatures?format=Json ( Exception. Type=System.Net.WebException Msg=The remote server returned an error: (400) Bad Request. Src=System Method=GetResponse Line=0 Col=0 [n] StackTrace= [n] at System.Net.HttpWebRequest.GetResponse() [n] at MediaBrowser.ApiInteraction.MbHttpClient.Get(String url) ),50,Worker thread for Special Feature Load ArCaDe beat me to it. Drexyl Edited March 19, 2014 by Drexyl Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 19, 2014 Share Posted March 19, 2014 Is it only with .gbwin games or are you guys seeing it with consoles too? Link to comment Share on other sites More sharing options...
ArCaDe 2 Posted March 19, 2014 Author Share Posted March 19, 2014 I'm only using GBC for Windows games, so I cant comment on anything else. Link to comment Share on other sites More sharing options...
Haubrija 1 Posted March 19, 2014 Share Posted March 19, 2014 FYI - Just noticed this issue as well with the latest updates. Let me know if you need another log. Only happens with gbwin games. Consoles are fine. Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 19, 2014 Share Posted March 19, 2014 @@Luke @@ebr It seems to be an issue only with windows and dos games. Those games have no path as the path is defined on the client. I'm not sure if it's something being set on the server or the client though. Link to comment Share on other sites More sharing options...
ebr 14923 Posted March 19, 2014 Share Posted March 19, 2014 It thinks it is an external disc which means the API is telling me IsPlaceHolder=true. The files aren't named "yadayada.disc" are they? Link to comment Share on other sites More sharing options...
ArCaDe 2 Posted March 19, 2014 Author Share Posted March 19, 2014 No, they are exe files. And everything worked fine until everything was updated. I believe after the server & its plugins were updated it was still working. It stopped working after both MBC & GBC were updated. Is there no way to roll back to a different version of GBC or even MBC? I did at one point rollback to GB MBS plugin version ending in 23954 & same issue. So I assume the issue lies with GBC or MBC. Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 19, 2014 Share Posted March 19, 2014 Ah yeah. Luke's tweaked GB server to flag windows/dos games as placeholders, which makes sense. I'm going to disable that until I can determine if I can update the MBC plugin to unset that when a windows game has been set up to point to an exe. Link to comment Share on other sites More sharing options...
da1stprince 4 Posted March 19, 2014 Share Posted March 19, 2014 time to chime in as well..haven't commented due to the ground already covered on this but awaiting fix for this as well. I discussed this issue with ArCaDe when MBS/MBC/GBS updated on its own and found my play button missing..glad to know it wasn't due to something i did or didnt do..hopefully fixed soon but sucks that it cannot be rolled back to previous version. Anyways, I must state how pleased I am with the overall execution of MBS/MBC.. this is the best thing since sliced bread Link to comment Share on other sites More sharing options...
Luke 37095 Posted March 20, 2014 Share Posted March 20, 2014 Red changing the plugin won't help because its already saves in their library as a placeholder. It just needs to be implemented client side Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 20, 2014 Share Posted March 20, 2014 I've already started with the client side implimentation. It slows things down a lot though. I'm looking to improving it. Link to comment Share on other sites More sharing options...
ArCaDe 2 Posted March 20, 2014 Author Share Posted March 20, 2014 Hey Redshirt, any luck on resolving this issue? Link to comment Share on other sites More sharing options...
ArCaDe 2 Posted March 20, 2014 Author Share Posted March 20, 2014 Any reason as to why whatever function was changed on the GBS end that caused this? Link to comment Share on other sites More sharing options...
ebr 14923 Posted March 20, 2014 Share Posted March 20, 2014 Any reason as to why whatever function was changed on the GBS end that caused this? It is a new feature of the server that MBC is supporting. Placeholder items are, by definition, not playable by the system. The issue is that these are some sort of special case that are placeholders as far as the server is concerned but then the client then changes that status. Link to comment Share on other sites More sharing options...
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