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Ios Support Mobile Iphone X Iphone

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#1 LouisMylle OFFLINE  

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Posted 01 February 2018 - 07:57 AM

Hello,

I’ve tested the emby app on the iPhone X but it is apparently not optimized for this device.

Is there any iPhone X support planned in the feature?

Regards, Louis Mylle

#2 Luke OFFLINE  

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Posted 01 February 2018 - 12:46 PM

Hi there, what issues are you having?



#3 denz OFFLINE  

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Posted 03 February 2018 - 12:16 AM

controls are not fully visible. In the second picture when you scroll down they are visible again. Video needs to be slightly minimised.

Attached File  image.jpeg   110.11KB   14 downloadsAttached File  image.jpeg   109.39KB   13 downloadsAttached File  image.jpeg   90.86KB   13 downloads

Edited by denz, 03 February 2018 - 12:23 AM.


#4 LouisMylle OFFLINE  

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Posted 04 February 2018 - 06:58 AM

Hi! 

Thanks for posting the pictures Denz! I'm currently not able to upload pictures of my situation but it was related with the control issue. The video didn't play in the middle of the screen. There was a big black surface. I guess it's the same issue as Denz.

 

Regards, Louis Mylle



#5 Luke OFFLINE  

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Posted 04 February 2018 - 09:25 PM

We're looking into it, thanks.



#6 denz OFFLINE  

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Posted 10 February 2018 - 04:45 AM

I installed the update that had x improvements but still not good. Every time you restart the app the video shifts so one time you can’t see the controls you restart the app you can see the controls but the whole video screen is pushed up so very large blank area.

#7 denz OFFLINE  

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Posted 25 February 2018 - 07:13 AM

iPhone has a very large screen but for some videos not utilised

Attached File  D22BA6AA-0207-4B57-9E10-BE247C4967F0.png   678.86KB   4 downloadsAttached File  E61ADD9C-3118-4448-9512-559A3BD1FC36.png   721.45KB   4 downloads

Edited by denz, 25 February 2018 - 07:16 AM.


#8 Luke OFFLINE  

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Posted 25 February 2018 - 01:18 PM

Thanks, we're looking into it.

#9 mbnwa OFFLINE  

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Posted 26 February 2018 - 07:17 PM

On the control issue if you watch a video, stop a video, watch same video, stop same video and watch same again each time the video and controls are pushed down a line. 

 

Edit: a better way to get this to happen quicker is play a show stop the show goto user pref, click playback go back to said show play it again, stop the show goto user prefs goto playback, go back to show play show, repeat until you get the desired amount of control offscreen.

 

Kinda hard to explain, however think of it as putting a line break at the top of the video each time you stop and start the same one.

 

EDIT: Including some images for better description

Attached Files


Edited by mbnwa, 26 February 2018 - 08:36 PM.


#10 dcrdev OFFLINE  

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Posted 27 February 2018 - 06:45 AM

Equally I used the app yesterday and I noticed that although the home bar disappears when playback is happening, the area is walled off so the video is pushed up and not vertically centered. The playback area looks to be squashed and only filling 2/3rds of the screen estate.

 

I also previously mentioned the controls moving further and further off the screen, I can confirm this is still an issue and probably outside the skips backward issue - the most annoying one! It really can get to the stage where none of the controls are accessible whatsoever and you have to forceably close the app.

 

I'd also like to throw another issue into the ring - 

 

When switching to another app during video playback and returning after maybe 10 minutes or so, the video restarts and you lose your position.



#11 Luke OFFLINE  

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Posted 09 March 2018 - 12:11 PM

Ok, we're looking into it. Thanks for the report.



#12 Nyko OFFLINE  

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Posted 04 May 2018 - 02:16 PM

Another issue I might have found on an iphone X is that the Aspect Ratio button is missing? or is that by design?



#13 Luke OFFLINE  

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Posted 04 May 2018 - 02:21 PM

Another issue I might have found on an iphone X is that the Aspect Ratio button is missing? or is that by design?

 

Not implemented in the current release version of the app. Please try again with the next release of the app.



#14 Nyko OFFLINE  

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Posted 04 May 2018 - 02:25 PM

Not implemented in the current release version of the app. Please try again with the next release of the app.

 

ahh got it, Thank you for the quick response... appreciate it!



#15 Luke OFFLINE  

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Posted 01 June 2018 - 12:25 PM

Emby for iOS 1.5.1 has been released to resolve iPhone x playback issues. Thanks.





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