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#1 KidNamedCudi OFFLINE  

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Posted 11 November 2017 - 08:18 PM

Every time I watch anything on the Roku that has subtitles with it, it always plays the subs even though they aren't forced and I have to manually go and turn it off. I don't think this is the expected behavior. Is there any way to disable subs unless they are forced?



#2 ebr OFFLINE  

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Posted 12 November 2017 - 08:53 AM

Hi.  What is your subtitle behavior set to?  Perhaps it is set to "default" and these sub tracks are marked as such?



#3 Gilgamesh_48 OFFLINE  

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Posted 12 November 2017 - 12:10 PM

I have noticed that same behavior. The subs even show when I have subs set to "off" on the Roku.

 

I thought that if your Roku subs are set to off then the internal settings of any app should never override that setting and subs should never show unless you go into Roku's settings and turn the subs back on. That is an apps settings should NEVER override the settings in Rokus menus.

 

I do not mind the override too much but it is a wee bit irritating and quite unexpected.



#4 NanitesGather OFFLINE  

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Posted 12 November 2017 - 02:38 PM

I have been having this issue as well. I keep turning off closed captions and it keeps choosing to display them.



#5 ebr OFFLINE  

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Posted 13 November 2017 - 09:51 AM

I have been having this issue as well. I keep turning off closed captions and it keeps choosing to display them.

 

Hi.  Same question:

 

 

Hi.  What is your subtitle behavior set to?  Perhaps it is set to "default" and these sub tracks are marked as such?



#6 ebr OFFLINE  

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Posted 13 November 2017 - 09:53 AM

I thought that if your Roku subs are set to off then the internal settings of any app should never override that setting and subs should never show unless you go into Roku's settings and turn the subs back on. That is an apps settings should NEVER override the settings in Rokus menus.

 

I do not mind the override too much but it is a wee bit irritating and quite unexpected.

 

Our system is designed to intelligently select subtitles for you when they are needed according to setting you set in the app or on the server.  Based on your desire above, you should set this Emby setting to "Never show subtitles" and then only turn them on when you want them.  However, that is going to cause you to lose the intelligent handling of subtitles like showing them to you when a character is speaking Klingon or Elvish...



#7 KidNamedCudi OFFLINE  

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Posted 14 November 2017 - 08:43 PM

Where exactly is the "Never Show Subtitles"? I can't seem to find it in the server config.

 

Edit: Nevermind I found it its in the user profile settings under "Edit this Users Profile, image, and personal preference" then under the subtitles menu for anyone else looking


Edited by KidNamedCudi, 14 November 2017 - 08:46 PM.


#8 Knuckles OFFLINE  

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Posted 21 March 2019 - 05:51 PM

Ok, now it's March of 2019 and I can't find where to turn the subtitles off the server. I followed the steps above, however those locations no longer exist. I thought I found them in the library settings, but it still shows subtitles and overrides my Roku so every other Roku app shows subtitles. The settings on the Roku app says to check the user settings on the server, but there's nothing there.  I missing something?


Edited by Knuckles, 21 March 2019 - 06:23 PM.


#9 Knuckles OFFLINE  

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Posted 21 March 2019 - 06:22 PM

Sorry, March of 2019.



#10 speechles ONLINE  

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Posted 21 March 2019 - 06:40 PM

iRldKP2.png

 

You click your user (red circle above) choose subtitles and exactly what you see above appears. Here is where you tailor to fit. Changes are saved as they are made.

 

There is work on the Roku app already completed for the audio/subtitle changes. There is a brand new mechanism for selecting audio and subtitles while video plays. This same mechanism also allows for cleaned up smarter selectors that adjust their size on the detail screen. All of this is now seamless, simple and elegant. Also corrected some of the logic issues where subtitles could not be turned off. Also big changes to other selection menus to bring this inline with a consistent look. All of this should eventually make the next beta. Stay tuned... :)


Edited by speechles, 21 March 2019 - 06:43 PM.

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#11 Knuckles OFFLINE  

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Posted 22 March 2019 - 12:47 AM

Thank you, speechless. I was going into Users on the side. Completely different screen. 



#12 ebr OFFLINE  

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Posted 22 March 2019 - 09:59 AM

Thank you, speechless. I was going into Users on the side. Completely different screen. 

 

Right.  This is a user preference so it is accessible to all users from the user settings menu.

 

Where you were looking was user configuration which would only be accessible to admin users.

 

Does that make sense?







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