Box Set Plugin update Forbidden (F-Secure)

[gunneric 5]

Windows 10

Emby for Windows

Emby Version 3.2.1.0

 

So, I get this message that Box Set needs to update.

 

OK, takes a bit, but I remember how to update plugins.

 

Box Set Fails to update.

 

???

 

Do this a couple times, yep Fails to update.

 

Why???

 

Oh, hey, it's reply from server 403 Forbidden.

 

Go to Git Hub to download the plugin manualy, nope can't find it, but it doesn't matter, because when I try to redownload Emby Server 403 Forbidden.

 

Any one have any ideas???

[ebr 15576]

You did this just recently?

 

You are positive it is a 403?

[gunneric 5]

Yes, yesterday, just before I posted the issue.

[gunneric 5]

rror

Auto Box Sets installation failed.

14 hours ago

The remote server returned an error: (403) Forbidden.

[ebr 15576]

Can you please post your server log from that time period?

[gunneric 5]

Here are the server files as requested.

server-63623200411.txt

server-63623201306.txt

server-63623203285.txt

server-63623206677.txt

server-63623264311.txt

[Luke 39629]

Is there still an issue installing now? i'm not seeing any issues at this point.

[gunneric 5]

Still forbidden last I checked.

[ebr 15576]

Okay, the url that is getting rejected is a simple file link.  I suspect you have some sort of AV or other security software that is blocking the download.

[gunneric 5]

So what link should I be allowing.  Emby already has permission past AV and Firewall.

[ebr 15576]

The file being downloaded is an ".exe".  Does your AV software scan or quarantine those?

[gunneric 5]

My AV is F-Secure, it scans and blocks potentially harmful files, hopefully regardless of the extension.  I can add exceptions, I just need to know what to add as an exception to make this work.

[Happy2Play 9351]

A file exception is sort of useless if the file name changes with every release

 

 

Here is the link from your log you are having issues with.  Can you download it directly via your browser?

http://embydata.com/admin/service/packageFiles/AutoBoxSets.dll_1.1.0.6.exe

Edited February 23, 2017 by Happy2Play

[gunneric 5]

okay, I found it, and can now download from embydata.com.  It was F-Secure.

 

For future reference to anyone that has this issue, this is how you currently fix the issue:

 

1. Open F-Secure application.
2. At the very bottom of the Window is "On Line Safety" click on it
3. Opens a new window, click on Settings ->Browsing  Protection
4. link at bottom "View web site exceptions" -> click the "Add..." button
5. Enter "embydata.com" in the box and add it to the exceptions.

There will be need to use administrator privileges to do this.

 

Hope this helps.

[Luke 39629]

Thanks for reporting back.