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Fanart disappears on Emby app

nvidia shield fanart app

Best Answer ebr , 12 March 2017 - 06:15 PM

The beta 1.3.22 should fix this.

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#1 fonzie OFFLINE  

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Posted 13 February 2017 - 01:47 AM

I'm having a strange problem that recently started occuring.  While on the main page, or any page for that matter, the fanart for every item appears correctly.  The problem is when I click on either a movie or a show to open its contents, the fanart stays for a second and then fades to black.  It's as if it were toggling through the extrafanart of that selection but all the images seem to be black.

 

This even happens on shows that have no extrafanart folder.  Not sure what the problem is.  Anyone have any ideas?

 

I'm usting the Emby app on my Nvidia Shield TV first gen.



#2 ebr OFFLINE  

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Posted 13 February 2017 - 10:38 AM

Its a problem that was introduced by the device upgrading to Android 7.0.  We have it fixed in beta and I just released that version to production.  Thanks.



#3 fonzie OFFLINE  

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Posted 13 February 2017 - 11:44 PM

Alright. Good to know. Thanks.



#4 JDizzy OFFLINE  

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Posted 22 February 2017 - 02:08 AM

Its a problem that was introduced by the device upgrading to Android 7.0.  We have it fixed in beta and I just released that version to production.  Thanks.

 

I just purchased a Shield and am seeing above problem.

I installed Emby from the Google Play store but it must be an older version as the problem persists.

 

I can't seem to find setting to download Beta builds.


Edited by JDizzy, 22 February 2017 - 02:09 AM.


#5 Luke OFFLINE  

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Posted 22 February 2017 - 03:19 AM

I just purchased a Shield and am seeing above problem.

I installed Emby from the Google Play store but it must be an older version as the problem persists.

 

I can't seem to find setting to download Beta builds.

 

@jdizzy 

 

https://emby.media/c...n-beta-testing/



#6 ebr OFFLINE  

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Posted 22 February 2017 - 10:35 AM

This fix was released to production and there is no active beta right now.

 

What version does your app show in the settings page?



#7 JDizzy OFFLINE  

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Posted 22 February 2017 - 11:32 AM

Android v7

Shield v5.1

Emby v1.3.20g

Server v3.2.114 beta

 

Running server on Windows 10 machine

 

Seems like the place I really notice it is on the Now Playing music screen.

The artist image shows for a moment then fades to black screen, no backdrop, album art... nothing.. (but it still has text showing song, artist name, etc).

If I then go to 'Open Artist' from the Now Playing screen, once on the Artist screen, it shows backdrop, logo, albums... everything. So images are available, but just not displaying on the Now Playing screen.

Thanks


Edited by JDizzy, 22 February 2017 - 01:03 PM.


#8 ebr OFFLINE  

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Posted 22 February 2017 - 01:34 PM

Android v7

Shield v5.1

Emby v1.3.20g

Server v3.2.114 beta

 

Running server on Windows 10 machine

 

Seems like the place I really notice it is on the Now Playing music screen.

The artist image shows for a moment then fades to black screen, no backdrop, album art... nothing.. (but it still has text showing song, artist name, etc).

If I then go to 'Open Artist' from the Now Playing screen, once on the Artist screen, it shows backdrop, logo, albums... everything. So images are available, but just not displaying on the Now Playing screen.

Thanks

 

Okay, this is a different area.  I'll have to check to be sure it isn't suffering the same image loading problem.  Thanks.



#9 JDizzy OFFLINE  

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Posted 22 February 2017 - 06:43 PM

Okay, this is a different area.  I'll have to check to be sure it isn't suffering the same image loading problem.  Thanks.

 

Yeah, you have to wait until the music has been playing a while (until the backdrop goes to full screen), then it goes black (or looks like there is some sort of texture fallback screen showing rather than fanart).

Thanks for looking into it.



#10 JDizzy OFFLINE  

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Posted 27 February 2017 - 09:59 PM

Okay, this is a different area.  I'll have to check to be sure it isn't suffering the same image loading problem.  Thanks.

 

Did you get a chance to look into this?

I have tried everything on this end I could think of but still, the background images are flaky.

Thanks


Edited by JDizzy, 27 February 2017 - 09:59 PM.


#11 ebr OFFLINE  

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Posted 28 February 2017 - 11:13 AM

No, sorry, not yet.



#12 JDizzy OFFLINE  

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Posted 28 February 2017 - 11:29 AM

Ok thanks...

I use Emby mainly for music so miss the backdrops greatly.

Will keep my eyes open for hopeful fix.



#13 ebr OFFLINE  

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Posted 12 March 2017 - 06:15 PM   Best Answer

The beta 1.3.22 should fix this.



#14 JDizzy OFFLINE  

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Posted 12 March 2017 - 11:26 PM

The beta 1.3.22 should fix this.

 

Indeed, it has!

Thanks







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