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Emby Server not starting; "side-by-side configuration is incorrect"


Maximus Naxsus

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Maximus Naxsus

What happend?

 

  • I updated Emby to 3.1.5 (skipped .4). I don't think this has anything to do with the problem I'm having right now.
  • Fiddled around with my PC
  • Restarted my PC (did not yet restart Emby)
  • I noticed Emby did not auto start.
  • Browsed to the AppData folder.
  • A manual start resulted in a popup, screenshot attached.
  • Tried to be smart and download the latest Emby release from the website, assuming it would fix the issue. I did not and Emby started fresh without my configuration.
  • I removed %/System and replaced it with %/System(.old -removed)
  • Same popup.

Please help. I'll monitor this post in order to responded quickly.
Thank you

 

Attached;
Popup, logs
I think the most interesting log is to large, 300MB.., attached the last 3 and will c/v a small piece of the 'to large' log.

 [..] made it a *.zip..

post-52053-0-36392700-1485781590_thumb.gif

server-63621380443.txt

server-63621379911.txt

server-63621377802.txt

server-63621377794.txt

server-63621338390.zip

Edited by Maximus Naxsus
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Happy2Play

Never seen that error before, but you sure there isn't a hung process?

2017-01-30 13:41:13.7728 Info Main: The duplicate process did not exit.
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Maximus Naxsus

 

Never seen that error before, but you sure there isn't a hung process?

2017-01-30 13:41:13.7728 Info Main: The duplicate process did not exit.

Not according to Proces Explorer. Rebooting and checking now (1425 GMT+1)

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Maximus Naxsus

 

Never seen that error before, but you sure there isn't a hung process?

2017-01-30 13:41:13.7728 Info Main: The duplicate process did not exit.

Nop, not according to Proces Explorer. I think :-) (just rebooted to recheck)

Thanks anyway. Kinda happy to have found something rare :D

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Maximus Naxsus

Sorry for the dubbel post.

 

Look at @@Luke's response here.

 Thank you, I'll try that.

 

I did a forum search, did not find that post

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Happy2Play

No problem search can be a pain.  My initial search can back with 149 post but search for "side-by-side" in quotes brought back 2.

 

Basically the video say use a different browser and re-download and reinstall.

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Maximus Naxsus

Did a quick look at the video Luke posted, it looks like a 'reinstall' solution.. #7 from my first post, did not work for me..

Edited by Maximus Naxsus
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Happy2Play

If that doesn't work google points to "Microsoft Visual C++ 2013 Redistributable Package".

 

 

Looking at that pop-up message does the Event log provide more information?

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Maximus Naxsus

If that doesn't work google points to "Microsoft Visual C++ 2013 Redistributable Package".

 

 

Looking at that pop-up message does the Event log provide more information?

 

Tried this too, did not work. However, I did it on auto pilot :) So I'll give it another shot and report back.

 

Edit: I tried 2008, repairing 2013 right now..

Edit2: No joy, x86 and x64

 

I'm going to restore a backup from last week :-( (Tomorrow)

 

Edited by Maximus Naxsus
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Happy2Play

All the solutions basically point to this.  Some say remove all C++ packages and reinstall.  I believe Emby currently only requires 2013 package.
 

This error may happen due to system file corruption or Visual C++ redistributable package corruption. I suggest you to follow the below given methods:

Method 1:

Kindly download and install Microsoft Visual C++ 2013 Redistributable Package  from below given link and check if it helps:


Visual C++ Redistributable Packages for Visual Studio 2013  

http://www.microsoft.com/en-in/download/details.aspx?id=40784


Method 2:

I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:
•Press Windows key + X, select  Command prompt (Admin) to bring up elevated Command prompt.
•In Command prompt type sfc/scannow and press enter.
•Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps: 
•Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
•In command prompt, type the following commands and press Enter after each command:

                DISM.exe /Online /Cleanup-image /Scanhealth

                DISM.exe /Online /Cleanup-image /Restorehealth
•Close the command prompt and restart the PC and check if it works.
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Maximus Naxsus

Thank you @@Happy2Play

I tried your suggestions but no joy..

 

I reverted back to Emby (22-12-2016) from a back-up, somehow the main Emby exe was missing from the other backups :@.., just updated to .1.5.. All good :-)
 

Thank for the help anyway! :-)

Edited by Maximus Naxsus
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