Luke 37994 Posted December 1, 2016 Share Posted December 1, 2016 For the next release of Emby Server i'm going to add logging messages that will allow us to see the exact playback stop time that was reported by the app. that should help us trace it down. Thanks. 1 Link to comment Share on other sites More sharing options...
m-joy 15 Posted December 1, 2016 Share Posted December 1, 2016 Hi, i am not getting the resume option, when i use an external player (archos). Is this an archos or an emby problem? Link to comment Share on other sites More sharing options...
xXSagaiaXx 24 Posted December 1, 2016 Author Share Posted December 1, 2016 For the next release of Emby Server i'm going to add logging messages that will allow us to see the exact playback stop time that was reported by the app. that should help us trace it down. Thanks.Thanx luke Sent from my SM-G930T using Tapatalk Link to comment Share on other sites More sharing options...
ebr 15186 Posted December 1, 2016 Share Posted December 1, 2016 For the next release of Emby Server i'm going to add logging messages that will allow us to see the exact playback stop time that was reported by the app. that should help us trace it down. Thanks. That will be useful but I don't think it can be his problem since he said the resume button shows up initially. The app re-retrieves the item after playback to get the new position so this would indicate that it was properly recorded at that time and then something else subsequently made it go away... Link to comment Share on other sites More sharing options...
ebr 15186 Posted December 1, 2016 Share Posted December 1, 2016 Hi, i am not getting the resume option, when i use an external player (archos). Is this an archos or an emby problem? The only external player that supports position reporting back to us is MXPlayer. Link to comment Share on other sites More sharing options...
xXSagaiaXx 24 Posted December 2, 2016 Author Share Posted December 2, 2016 (edited) I dont know if this helps but I dont seem to be having this problem all the time. It seems to be at random and in the case with Star Trek Beyond the non-resume issue seemed to happen more often. I originally thought it could be a file type issue. Okay, Here's another example. Just watching Suicide Squad and backed out from playing and it showed the playback time I kept playing and backing out just to see if I could get it to stop showing the playback icon but it kept showing playback icon. Played another 20 minutes into the movie and I couldn't get the playback icon to show up at all, just showed the page like I've never watched the movie. Sent in another log from ATV. server-63616147200.zip Edited December 2, 2016 by xXSagaiaXx Link to comment Share on other sites More sharing options...
xXSagaiaXx 24 Posted December 2, 2016 Author Share Posted December 2, 2016 (edited) I don't know if this helps but this is a screen shot of my server after I backed out from playing Suicide Squad and its not showing a playback point. Edited December 2, 2016 by xXSagaiaXx Link to comment Share on other sites More sharing options...
Luke 37994 Posted December 2, 2016 Share Posted December 2, 2016 As a test, try removing the trakt plugin. Link to comment Share on other sites More sharing options...
xXSagaiaXx 24 Posted December 2, 2016 Author Share Posted December 2, 2016 I just removed. I'll report back. Link to comment Share on other sites More sharing options...
xXSagaiaXx 24 Posted December 2, 2016 Author Share Posted December 2, 2016 No dice. I even restarted emby server after removing the plugin and same result. Link to comment Share on other sites More sharing options...
Luke 37994 Posted December 2, 2016 Share Posted December 2, 2016 What does no dice mean? Link to comment Share on other sites More sharing options...
xXSagaiaXx 24 Posted December 2, 2016 Author Share Posted December 2, 2016 Sorry, I meant removing the Trakt plugin still gave the same result. Link to comment Share on other sites More sharing options...
Luke 37994 Posted December 2, 2016 Share Posted December 2, 2016 What exactly did you do? Link to comment Share on other sites More sharing options...
ebr 15186 Posted December 2, 2016 Share Posted December 2, 2016 By "the playback icon" do you mean the resume button? At one point you said there was no playback icon - you still had a play button, right...? Also what Emby user was logged in when you sent the log from the app? Link to comment Share on other sites More sharing options...
xXSagaiaXx 24 Posted December 2, 2016 Author Share Posted December 2, 2016 (edited) What exactly did you do?To remove the trakt plugin, I just went into the plugin page on server and unistalled. Sent from my SM-G930T using Tapatalk Edited December 2, 2016 by xXSagaiaXx Link to comment Share on other sites More sharing options...
xXSagaiaXx 24 Posted December 2, 2016 Author Share Posted December 2, 2016 By "the playback icon" do you mean the resume button? At one point you said there was no playback icon - you still had a play button, right...? Also what Emby user was logged in when you sent the log from the app? Yes I meant the resume button. It would always show the play button. I only have one use set up in my server and I believe it's "Home" without the quotes. The emby user that I sent my stuff is always xXSagaiaXx Sent from my SM-G930T using Tapatalk Link to comment Share on other sites More sharing options...
ebr 15186 Posted December 2, 2016 Share Posted December 2, 2016 To remove the trakt plugin, I just went into the plugin page on server and unistalled. Sent from my SM-G930T using Tapatalk And then you re-started the server, right...? This issue really sounds like something like Trakt or some other external item is modifying the data after the fact... Link to comment Share on other sites More sharing options...
Luke 37994 Posted December 2, 2016 Share Posted December 2, 2016 Also after uninstalling trakt, you need to repeat the test all over again. Just uninstalling the plugin alone will not change any watched states. Link to comment Share on other sites More sharing options...
xXSagaiaXx 24 Posted December 3, 2016 Author Share Posted December 3, 2016 And then you re-started the server, right...? This issue really sounds like something like Trakt or some other external item is modifying the data after the fact... Also after uninstalling trakt, you need to repeat the test all over again. Just uninstalling the plugin alone will not change any watched states. Yes, after uninstalling trakt I restarted Emby not the pc server, then I repeted the test all over again and got the same results like before I uninstalled trakt Link to comment Share on other sites More sharing options...
Luke 37994 Posted December 3, 2016 Share Posted December 3, 2016 Ok at this point all we can do is speculate. We need more logging to help trace down the issue, and I'm adding that for the next server release. Thanks ! 1 Link to comment Share on other sites More sharing options...
ebr 15186 Posted December 3, 2016 Share Posted December 3, 2016 I can't see anything in the app log that gives me a clue either but I'm wondering if this is nothing but a response time issue. xx - if you can reproduce this again, try going all the way out of the app and coming back in (really all that should be required is backing out of the details screen but do the whole app). Does the resume show up then? Don't do anything else except back out and come back. Link to comment Share on other sites More sharing options...
xXSagaiaXx 24 Posted December 3, 2016 Author Share Posted December 3, 2016 I can't see anything in the app log that gives me a clue either but I'm wondering if this is nothing but a response time issue. xx - if you can reproduce this again, try going all the way out of the app and coming back in (really all that should be required is backing out of the details screen but do the whole app). Does the resume show up then? Don't do anything else except back out and come back Okay. Will do Link to comment Share on other sites More sharing options...
xXSagaiaXx 24 Posted December 3, 2016 Author Share Posted December 3, 2016 I can't see anything in the app log that gives me a clue either but I'm wondering if this is nothing but a response time issue. xx - if you can reproduce this again, try going all the way out of the app and coming back in (really all that should be required is backing out of the details screen but do the whole app). Does the resume show up then? Don't do anything else except back out and come back. Okay, This time with the movie Jason Bourne. I backed out from playing the movie and the resume point showed on the details page. I backed out to the main page and the no green line under movie poster and I back out of the app completely. Went back into the app and no Jason Bourne in the continue watching section of the main page and when I went back into details page the resume point wasn't there. Sent log from ATV server-63616320376.zip Link to comment Share on other sites More sharing options...
ebr 15186 Posted December 4, 2016 Share Posted December 4, 2016 Okay, what I'm seeing in that last log are progress reports coming in after the stopped report. Only thing I can figure is that they are taking too long to respond and "piling up" in the queue on the app side such that they keep on going even after you stopped. I may have to put something in that ensures that only one progress report is active at any given time (don't send another one util the last one responds). Additionally - Luke is it possible for the server to guard against this by ignoring any progress report that comes in after the playback has already been reported as stopped for that session? Link to comment Share on other sites More sharing options...
Luke 37994 Posted December 4, 2016 Share Posted December 4, 2016 The current release server has an issue with progress reports taking a long time to respond in certain situations. @@xXSagaiaXx maybe you should try the beta server, however, in order to avoid disrupting your current server, please follow the instructions that i gave to another user: https://emby.media/community/index.php?/topic/42118-dlna-profiles-perhaps/?p=392055 Thanks. Link to comment Share on other sites More sharing options...
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