Bernie V 7 Posted February 3, 2016 Posted February 3, 2016 I use Emby almost a month now. Very satisfied! Thx! From then I'm trying to sync my movies & music to Kodi with the addon but for almost a month now I got an error after some time "Library sync thread has exited Please restart Kodi" on the inital sync. I can't pass the initial sync. I see my movies in Kodi but on "gathering songs" the addon gives an error. I have 155 movies and 950 albums (+- 20.000 songs) in my Emby library. The addon version is beta 2.0.1 and my Emby server version is 3.0.5818.0 (stable) Emby and the Kodi addon are running on the same Raspberry Pi with OSMC as OS. What can I do to solve this? In attach my Kodi log. Regards, Bernd kodi.log
Angelblue05 4131 Posted February 3, 2016 Posted February 3, 2016 (edited) You had an import trakt playstate task running at the time which could have messed with the sync (the server didn't respond to the add-on request within the 30 seconds). You could try again as is by just restarting Kodi and seeing if it completes, or reduce the number by 50 in the add-on settings > sync options > maximum items requested at once, then restart Kodi and see if it completes. However, I just think at the time the server was busy doing something else. Edited February 3, 2016 by Angelblue05
Bernie V 7 Posted February 4, 2016 Author Posted February 4, 2016 The maximum items requested at once was 50, now I did another try with the amount of 20. Still no luck. On gathering songs --> the exited error was back :-( What else can I try? kodi.log
Angelblue05 4131 Posted February 5, 2016 Posted February 5, 2016 Hey there, I don't believe your issue is related to the number of items requested after all with your latest log. I am looking into this, it's a weird one for sure.
Bernie V 7 Posted February 5, 2016 Author Posted February 5, 2016 Hey there, I don't believe your issue is related to the number of items requested after all with your latest log. I am looking into this, it's a weird one for sure. Thx Angelblue05 for looking at it!
Angelblue05 4131 Posted February 5, 2016 Posted February 5, 2016 Do you happen to have your server log from that same time? It would be very useful. Let me know. Sent from my iPhone using Tapatalk
Bernie V 7 Posted February 5, 2016 Author Posted February 5, 2016 I did another try. Here is the log from Emby and Kodi. kodi.log server-63590289911.txt
spootdev 56 Posted February 5, 2016 Posted February 5, 2016 Mine seems to poop out alot too. Spose I should post logs, eh.
Angelblue05 4131 Posted February 5, 2016 Posted February 5, 2016 Yes, you should spootdev. Is this a recent thing? Because nothing really changed in the syncing code for a while now except for the song rating addition hmm Sent from my iPhone using Tapatalk
Bernie V 7 Posted February 5, 2016 Author Posted February 5, 2016 My problem is not recent. I never could make the initial sync. I'm using Emby from begin december.
Angelblue05 4131 Posted February 5, 2016 Posted February 5, 2016 Yeah you have a weird issue. I haven't checked your new logs yet, but in your old log, it gathered 6000+ songs and then timed out. So hopefully your server log will tell us why. Sent from my iPhone using Tapatalk
Angelblue05 4131 Posted February 5, 2016 Posted February 5, 2016 (edited) @@Luke Can you check the server log here: http://emby.media/community/index.php?/topic/30859-emby-for-kodi-addon-library-sync-thread-has-exited/?p=297327 Some weird errors, but what's even stranger is that pulling 20 items at a time using the index/limit is causing such a slow response, even causing the server to maybe become unresponsive, at least according to the Kodi log? Is there anything we can do about this? Edited February 5, 2016 by Angelblue05
spootdev 56 Posted February 5, 2016 Posted February 5, 2016 Yes, you should spootdev. Is this a recent thing? Slavedriver! I'll try to remember this weekend. It's not recent.....seems to be when I hit the music section. Not 100% sure on that as my movies and tv shows show up so I didn't care too much.
ProphetSe7en 15 Posted February 6, 2016 Posted February 6, 2016 I get this error message too. Is there any way to fix it?
Angelblue05 4131 Posted February 6, 2016 Posted February 6, 2016 Without your kodi log, I can't say for sure what the problem is. It displays this message, if anything goes wrong in general. See here if you need help with that: http://emby.media/community/index.php?/topic/17599-how-to-report-a-problem/
Bernie V 7 Posted February 7, 2016 Author Posted February 7, 2016 Yeah you have a weird issue. I haven't checked your new logs yet, but in your old log, it gathered 6000+ songs and then timed out. So hopefully your server log will tell us why. Sent from my iPhone using Tapatalk An update: I tried some manual syncs an reboots of Kodi. I suppose the add-on thinks that the inital sync was ok, but there are only some albums added to Kodi (+- 250 of the 950). Almost no artists, at this moment +- 10. Very weird... A full sync (content update sync in settings) doesn't do the trick to sync everything...
im85288 1493 Posted February 7, 2016 Posted February 7, 2016 I fixed an issue that was causing this error for me in v.2.0.4 Hopefully it resolves it for others here too.
Angelblue05 4131 Posted February 8, 2016 Posted February 8, 2016 (edited) @@Bernie V Can you give this build a try, it contains a throttle for the requests and additional logging to try and fix your issue... I'm hoping it will fix your issue. If it doesn't, do you mind grabbing the kodi log and posting it so I can have more info and we'll go from there? Just run a reset local database and let the initial sync run. Thanks Edited February 8, 2016 by Angelblue05
Bernie V 7 Posted February 8, 2016 Author Posted February 8, 2016 @@Bernie V Can you give this build a try, it contains a throttle for the requests and additional logging to try and fix your issue... I'm hoping it will fix your issue. If it doesn't, do you mind grabbing the kodi log and posting it so I can have more info and we'll go from there? Just run a reset local database and let the initial sync run. Thanks Last night I saw the add-on was updated to version 2.0.4. Then I tried again a manual sync but the exited error was back. I'm at work now but tonight I try a local database reset and let you know. Thx! 1
ProphetSe7en 15 Posted February 8, 2016 Posted February 8, 2016 Here are my logs for the library sync thread has exited. This is on 2.0.4 http://xbmclogs.com/pts05oqyv
danitabaires 0 Posted February 8, 2016 Posted February 8, 2016 Hi, I was having the same problem last week, so this morning I decided to investigate the matter (I didn't know you released 2.0.4 earlier). I found this on the log: File "C:\Users\Living\AppData\Roaming\Kodi\addons\plugin.video.emby\resources\lib\musicutils.py", line 217, in getSongTags logMsg("Exception in getSongTags %s" %e,0) UnicodeEncodeError: 'ascii' codec can't encode character u'\xfa' in position 19: ordinal not in range(128) I temporarily fixed the issue by opening musicutils.py and returning nothing on the getSongTags() method, by inserting this on line 175: return (rating, comment, hasEmbeddedCover) Then I tried to resync the library, this time with success. Hope it helps to debug the issue.
Angelblue05 4131 Posted February 8, 2016 Posted February 8, 2016 It will be looked at, thanks for reporting, @@danitabaires Sent from my iPhone using Tapatalk
Bernie V 7 Posted February 8, 2016 Author Posted February 8, 2016 I dit a db reset. After some minutes the exit erro was back. Nothing was synced. The logs are in attachement. kodi.log server-63590549027.txt
Angelblue05 4131 Posted February 8, 2016 Posted February 8, 2016 I don't understand how you are using version 1.1.70? Make sure you install from zip the version I've attached in the post. Sent from my iPhone using Tapatalk
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