6 replies to this topic

[TJ73]

Hi,

I searched for this topic and didn't find any results so hopefully this is user error and an easy fix.  I was able to successfully get video streaming on my iOS devices tonight, but the audio won't play through the speakers.  Audio DOES work through headphones, and also through a bluetooth device (Jambox).  Audio works fine from other apps through the iPhone speakers (Netflix, Amazon, YouTube, etc), so I feel pretty comfortable that it's not a phone issue.  The issue appears when streaming via wifi or over LTE.  Is this expected behavior?  I really appreciate any insight anyone can provide.

 

App v1.0

Server v3.0.5061.25570

 

 

 

[TJ73]

Ugh, problem solved. I'm super embarrassed. User error...

[swhitmore]

Ugh, problem solved. I'm super embarrassed. User error...

 

Can you please post the solution for anyone else who comes across the same issue?

[MongooseMan]

I'm gonna guess phone was muted? 

[TJ73]

I'm gonna guess phone was muted? 

 

bingo. had the same issue with Instagram video when they released the feature too. you'd think i would have learned...

[bulls]

lol, that was funny.

i got confused because other apps were playing sound with Mute on, while the MB wasnt

[darwindeeds]

Its actually a pretty neat feature if you ask me. The phone remembers audio profiles for different apps and different audio outputs. So many times in the past (with other devices) I would have bursted my ear drums because it was loud when it was connected to another output.