jmortiz77 3 Posted February 3 Share Posted February 3 Hola, qué tal? Quería pedirles ayuda, por favor. Tengo el servidor Emby instalado en un NAS Asustor, y no puedo conectarme de forma remota desde Smart TV (por medio de navegador web, no tuve problemas). Como decía, tengo Emby instalado en un NAS Asustor, el cual me configura por defecto un proxy inverso (en una aplicación del propio NAS, no modifica la configuración del servidor Emby). Dicho proxy inverso está configurado con un puerto externo con protocolo https y el puerto interno por defecto -http- de Emby. Luego el router tiene abierto el puerto asignado por el proxy, con el protocolo https. Por otro lado, para evitar el problema de IP variable del ISP, tengo configurado en el router el servicio de ddns de No-IP. Conectándome desde navegador web, no tengo inconvenientes para ingresar al servidor Emby, pero desde Smart TV no se conecta: "No es posible conectarse al servidor seleccionado en este momento. Por favor asegúrese de que se encuentre en ejecución e inténtelo nuevamente." Alguien sabe cuál puede ser el problema? Muchas gracias! Link to comment Share on other sites More sharing options...
Luke 37067 Posted February 4 Share Posted February 4 Hi, what type of SSL certificate are you using? Where did it come from? 1 Link to comment Share on other sites More sharing options...
jmortiz77 3 Posted February 4 Author Share Posted February 4 Hello! Thank you very much for your response! I am using ASUSTOR's native SSL (sorry for my english, i use a translator) -------------------------------------------------------------- Hola! Muchísimas gracias por su respuesta! Estoy utilizanso el SSL nativo de ASUSTOR Link to comment Share on other sites More sharing options...
Luke 37067 Posted February 17 Share Posted February 17 @jmortiz77what smart TV are you using? 1 Link to comment Share on other sites More sharing options...
jmortiz77 3 Posted February 18 Author Share Posted February 18 Thank you very much for following my case! Very kind! @SamES I tried LG and Samsung. Now I changed the SSL on the NAS to one from Let's Encrypt, but I still couldn't test it with a Smart TV outside my network. I hope to be able to take the test soon and report back how it went. (sorry for my English, I'm using a translator) ---- Muchas gracias por seguir mi caso! Muy amable! Probé con LG y Samsung. Ahora cambié el SSL del NAS por uno de Let's Encrypt, pero aún no pude probar con un Smart TV fuera de mi red. Espero poder hacer la prueba pronto y reportar cómo me fue. (perdón por mi inglés, estoy usando traductor) Link to comment Share on other sites More sharing options...
SamES 890 Posted February 20 Share Posted February 20 On 19/02/2024 at 06:40, jmortiz77 said: Now I changed the SSL on the NAS to one from Let's Encrypt, but I still couldn't test it with a Smart TV outside my network. No problem at all. What model/year TV do you have? There are issues with LetsEncrypt on older model TV's as the root certificates expired and LG and Samsung have only updated them on newer models. 1 Link to comment Share on other sites More sharing options...
jmortiz77 3 Posted February 21 Author Share Posted February 21 Muchas gracias por tu respuesta SamES. Muy amable por tu interés! Son modelos de TV nuevos. Finalmente el problema era el certificado firmado por Asustor. ----- Thank you very much for your response SamES. Very kind of you for your interest! They are new TV models. Finally the problem was the certificate signed by Asustor. Link to comment Share on other sites More sharing options...
Solution jmortiz77 3 Posted February 21 Author Solution Share Posted February 21 Les cuento cómo se resolvió el problema. Quizá pueda servirle a otros! Ayer pude hacer el test fuera de mi red. El problema era el certificado SSL de Asustor. Al cambiar el SSL de mi NAS por uno de Let's Encrypt, ya no tuve problemas! En Emby no hice ninguna configuración, dejé el estándar con http. En el NAS hice un proxy inverso (con la herramienta del sistema operativo de Asustor, sin instalar nada). El proxy inverso está configurado con el puerto interno por default de Emby (http) y un puerto externo XXX (https). Sólo hice el cambio de SSL (de Asustor por el de Let's Encrypt, siguiendo esta guía: https://www.asustor.com/en/online/College_topic?topic=324 (en mi caso, a partir del punto 3.2). Muchísimas gracias por la ayuda y por haberse interesado en mi caso. Espero que pueda ayudar a otras personas! Saludos cordiales! ---- I'll tell you how the problem was resolved. Maybe it can be of use to others! Yesterday I was able to take the test outside my network. The problem was the Asustor SSL certificate. By changing the SSL on my NAS to one from Let's Encrypt, I no longer had any problems! In Emby I didn't do any configuration, I left the standard with http. On the NAS I made a reverse proxy (with the Asustor OS tool, without installing anything). The reverse proxy is configured with Emby's default internal port (http) and an external port XXX (https). I only changed SSL (from Asustor to Let's Encrypt, following this guide: https://www.asustor.com/en/online/College_topic?topic=324 (in my case, from point 3.2). Thank you very much for the help and for being interested in my case. I hope it can help other people! Kind regards! 1 Link to comment Share on other sites More sharing options...
SamES 890 Posted February 21 Share Posted February 21 Great, thanks for the update. Glad it's solved. 1 Link to comment Share on other sites More sharing options...
jmortiz77 3 Posted February 22 Author Share Posted February 22 Thank you very much SamES! 1 Link to comment Share on other sites More sharing options...
jmortiz77 3 Posted February 22 Author Share Posted February 22 Debo cerrar el topic? Disculpen, es mi primera vez en el foro y no sé los procedimientos. Muchas gracias! ---- Should I close the topic? Sorry, this is my first time on the forum and I don't know the procedures. Thank you so much! Link to comment Share on other sites More sharing options...
SamES 890 Posted February 22 Share Posted February 22 Yes, you can mark you earlier response as the solution, that will close it and make it easier for other with the same problem to find the solution. 1 Link to comment Share on other sites More sharing options...
jmortiz77 3 Posted February 22 Author Share Posted February 22 1 hour ago, SamES said: Yes, you can mark you earlier response as the solution, that will close it and make it easier for other with the same problem to find the solution. Thank you very much, very kind for the explanation! 1 Link to comment Share on other sites More sharing options...
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