sambarlick 14 Posted December 10, 2023 Posted December 10, 2023 Hi, I'm running trueNAS scale on the latest version (TrueNAS-SCALE-23.10.0.1). I'm using the trueNAS version and not the TrueCharts version as I found speed issues with the charts version. So,.as per the attached screenshot, I've allocated the GPU passthrough (not sure if all 3 need to be on). I have an intel i9-9920X CPU and an NVIDIA GeForce GT 610. Those options are the only options in each of the 3 drop downs. I assume this is Intel Quick sync as trueNAS wouldn't let me allocate the GPU to a VM. Hardware transcoding doesn't seem to working. I have turned hardware transcoding on in Emby server settings. I thought them when hardware transcoding was running during a transcode it is indicated in the server dashboard, however when I am transcoding nothing about hardware transcoding is indicated. Have I done something wrong or missed something? Or is it that hardware transcoding is simply not possible? Thanks, Sam
Luke 39391 Posted December 11, 2023 Posted December 11, 2023 @sambarlick Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
sambarlick 14 Posted December 11, 2023 Author Posted December 11, 2023 Hi Luke, Thanks for taking the time to respond. Is there anything else I can provide? Would you like me to turn debugging on? Sam embyserver.txt ffmpeg-transcode-6f6e4f70-178c-4d5f-a02f-29aa5dabc689_1.txt
Luke 39391 Posted February 5, 2024 Posted February 5, 2024 @sambarlickdo you have Emby Premiere for hardware transcoding? https://emby.media/premiere.html have you updated to Emby Server 4.8? Are you still having an issue with this?
sambarlick 14 Posted February 6, 2024 Author Posted February 6, 2024 Hi Luke, I do have emby premiere. I'm running the server on trueNAS scale and the update hasn't been pushed through. Sam
Luke 39391 Posted February 7, 2024 Posted February 7, 2024 OK please let us know how things go once you are able to update. Thanks.
sambarlick 14 Posted February 12, 2024 Author Posted February 12, 2024 Hi Luke, So I've now updated to 4.8. Still can't see hardware transcoding being used. I haven't changed any settings. Can I send anything else? Sam
sambarlick 14 Posted February 12, 2024 Author Posted February 12, 2024 Is there anything else you need? Sam hardware_detection-63843331321.txt
Luke 39391 Posted March 1, 2024 Posted March 1, 2024 @sambarlickare you still having an issue with this?
Luke 39391 Posted April 14, 2024 Posted April 14, 2024 @sambarlickcan you please start the server up fresh and then attach the emby server log? Thanks !
sambarlick 14 Posted April 14, 2024 Author Posted April 14, 2024 Hi Luke, I can, but I think I've discovered the issue, not emby issue. It turns out my GPU is not supported by the official Linux NVIDIA drivers.
Lessaj 253 Posted April 14, 2024 Posted April 14, 2024 The GT610 is really old. It looks like the last driver that supported it was 390.157 from the end of 2022. What version of the driver do you have installed? Are you able to install this version?
sambarlick 14 Posted April 14, 2024 Author Posted April 14, 2024 I have whichever version is included in the latest build of trueNAS scale, assumably a recent or latest version. Sorry, I can't be more specific.
Luke 39391 Posted May 26, 2024 Posted May 26, 2024 @sambarlickdoes the user response in this topic help at all?
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