sambarlick 13 Posted December 10, 2023 Share Posted December 10, 2023 Hi, I'm running trueNAS scale on the latest version (TrueNAS-SCALE-23.10.0.1). I'm using the trueNAS version and not the TrueCharts version as I found speed issues with the charts version. So,.as per the attached screenshot, I've allocated the GPU passthrough (not sure if all 3 need to be on). I have an intel i9-9920X CPU and an NVIDIA GeForce GT 610. Those options are the only options in each of the 3 drop downs. I assume this is Intel Quick sync as trueNAS wouldn't let me allocate the GPU to a VM. Hardware transcoding doesn't seem to working. I have turned hardware transcoding on in Emby server settings. I thought them when hardware transcoding was running during a transcode it is indicated in the server dashboard, however when I am transcoding nothing about hardware transcoding is indicated. Have I done something wrong or missed something? Or is it that hardware transcoding is simply not possible? Thanks, Sam Link to comment Share on other sites More sharing options...
Luke 37110 Posted December 11, 2023 Share Posted December 11, 2023 @sambarlick Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
sambarlick 13 Posted December 11, 2023 Author Share Posted December 11, 2023 Hi Luke, Thanks for taking the time to respond. Is there anything else I can provide? Would you like me to turn debugging on? Sam embyserver.txt ffmpeg-transcode-6f6e4f70-178c-4d5f-a02f-29aa5dabc689_1.txt Link to comment Share on other sites More sharing options...
Luke 37110 Posted February 5 Share Posted February 5 @sambarlickdo you have Emby Premiere for hardware transcoding? https://emby.media/premiere.html have you updated to Emby Server 4.8? Are you still having an issue with this? Link to comment Share on other sites More sharing options...
sambarlick 13 Posted February 6 Author Share Posted February 6 Hi Luke, I do have emby premiere. I'm running the server on trueNAS scale and the update hasn't been pushed through. Sam Link to comment Share on other sites More sharing options...
Luke 37110 Posted February 7 Share Posted February 7 OK please let us know how things go once you are able to update. Thanks. Link to comment Share on other sites More sharing options...
sambarlick 13 Posted February 7 Author Share Posted February 7 Will do, thanks Luke. 1 Link to comment Share on other sites More sharing options...
sambarlick 13 Posted February 12 Author Share Posted February 12 Hi Luke, So I've now updated to 4.8. Still can't see hardware transcoding being used. I haven't changed any settings. Can I send anything else? Sam Link to comment Share on other sites More sharing options...
jaycedk 386 Posted February 12 Share Posted February 12 Hardware detection logs, please. Link to comment Share on other sites More sharing options...
sambarlick 13 Posted February 12 Author Share Posted February 12 Is there anything else you need? Sam hardware_detection-63843331321.txt Link to comment Share on other sites More sharing options...
Luke 37110 Posted March 1 Share Posted March 1 @sambarlickare you still having an issue with this? Link to comment Share on other sites More sharing options...
sambarlick 13 Posted March 1 Author Share Posted March 1 Yes I am Luke. Link to comment Share on other sites More sharing options...
Luke 37110 Posted April 14 Share Posted April 14 @sambarlickcan you please start the server up fresh and then attach the emby server log? Thanks ! Link to comment Share on other sites More sharing options...
sambarlick 13 Posted April 14 Author Share Posted April 14 Hi Luke, I can, but I think I've discovered the issue, not emby issue. It turns out my GPU is not supported by the official Linux NVIDIA drivers. Link to comment Share on other sites More sharing options...
Lessaj 64 Posted April 14 Share Posted April 14 The GT610 is really old. It looks like the last driver that supported it was 390.157 from the end of 2022. What version of the driver do you have installed? Are you able to install this version? Link to comment Share on other sites More sharing options...
sambarlick 13 Posted April 14 Author Share Posted April 14 I have whichever version is included in the latest build of trueNAS scale, assumably a recent or latest version. Sorry, I can't be more specific. Link to comment Share on other sites More sharing options...
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