Library not updating for multiple users

[DGMayor 90]

Server Version 3.0.5031.21343

 

I have a user account set up for me (the main/admin account), and one for my son.  My son's account is limited to PG and under and to two specific collections (Kids Movies and Kids TV).  When I add movies to Kids Movies, they show up just fine for me (master account/default library), but they don't appear for him.  This past week I've added 4 rated G movies, and none have appeared for him, but all show fine for me.

 

 

I've done numerous manual scans but nothing helps.

 

 

Could it be that the collection names in my son's custom library are the same names as in the default library?  Could there be a conflict there?  It does appear to be a recent issue, though I've experienced similar issues in the past (which had been resolved).

[CBers 7083]

I also have a 2nd MB3 account set up for my daughter, and she has the same collections in her library as I do.

 

I have set up Parental Control on her profile as GB-PG and it seems to work fine:

 

 

I'm running a newer (dev) server version: v3.0.5039.41081

 

Disable the Parental Control on his profile and see if they show up.

Edited October 20, 2013 by CBers

[DGMayor 90]

No change.

[ebr 15610]

Are the two accounts using the default library or does your son's account have their own?

[DGMayor 90]

  

 

Can I hide under a rock now?   I totally forgot that I had expanded the Kid's Movie collection to another drive in the default library, but forgot to do so for the custom one. 

 

Color me embarrassed.

[DGMayor 90]

 

 

are there steps to reproduce that are repeatable?

 

Every time I add something new that would fall into the scope of his collection, it doesn't appear.

 

Are the two accounts using the default library or does your son's account have their own?

 

He has a custom library that has two identical collections in location and name to collections in the overall library.

Edited October 21, 2013 by DGMayor

[Luke 39847]

can we have more specific steps than that? e.g. step 1 i did this, step 2 i did that, then i checked X client and did not see what i expected.

[Luke 39847]

are there steps to reproduce that are repeatable?

[ebr 15610]

He has a custom library that has two identical collections in location and name to collections in the overall library.

 

I bet this is the key.

[ebr 15610]

Every time I add something new that would fall into the scope of his collection, it doesn't appear.

 

Given the location of this question, am I to infer it doesn't appear in the web client?  Does it appear in any client?