Subtitle isn't working.

[townsbg 0]

I downloaded an srt subtitle file for a movie in my library which is only in a foreign language and it isn't working. When I open up the movie there is a drop down and it says urd (srt). It also shows up under edit subtitles. I have the file in the same directory as the movie with the same file name. I have tried both the web browser and the roku app. So the system recognizes that a subtitle is there but not the language and the system won't use it. How do I fix this? I opened up the srt in a text editor and it seems to be formatted correctly.

[Luke 38863]

HI there, how did you name your subtitle file? Did you name it properly so that Emby Server could determine the language?

https://support.emby.media/support/solutions/articles/44001159160-subtitles

[townsbg 0]

I didn't have it named right however I tried adding both .eng and .eng.forced and they where recognized but it still isn't using it.

[Luke 38863]

10 minutes ago, townsbg said:

I didn't have it named right however I tried adding both .eng and .eng.forced and they where recognized but it still isn't using it.

Did you try selecting those subtitles either before or during playback?

[townsbg 0]

Yes I selected it.

[Luke 38863]

Can you please show an example?

 

Let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!