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I've been running into some intermittent issues with subtitles not showing up during playback, which is otherwise totally fine. I've attached a full log as well as two ffmpeg outputs for the same file where subtitles were and were not displaying despite no changes to settings, restarts, or anything of that nature. This is the error that is showing up in the logs most frequently. Error App: Error getting subtitles *** Error Report *** Version: 4.8.4.0 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb Operating system: Linux version 4.15.0-213-generic (buildd@lcy02-amd64-079) (gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)) #224-Ubuntu SMP Mon Jun 19 13:30:12 UTC 20 Framework: .NET 6.0.25 OS/Process: x64/x64 Runtime: opt/emby-server/system/System.Private.CoreLib.dll Processor count: 6 Data path: /var/lib/emby Application path: /opt/emby-server/system System.Threading.Tasks.TaskCanceledException: System.Threading.Tasks.TaskCanceledException: A task was canceled. at Emby.ProcessRun.CoreProcess.CoreProcessLocal.WaitForExitAsync(CancellationToken cancellationToken) at Emby.ProcessRun.Runners.ProcessRunnerBase.WaitForExitAsync(Int32 timeoutMs, CancellationToken cancellationToken) at Emby.Server.MediaEncoding.Subtitles.SubtitleEncoder.ExtractTextSubtitleInternal(String inputPath, Boolean isAudio, String inputSubtitleCodec, MediaStream subtitleStream, SubtitleMediaTypes outputCodec, String outputPath, Nullable`1 startTime, Nullable`1 endTime, Boolean preserveOriginalTimestamps, CancellationToken cancellationToken) at Emby.Server.MediaEncoding.Subtitles.SubtitleEncoder.ExtractTextSubtitle(ReadOnlyMemory`1 inputPath, Boolean isAudio, String inputSubtitleCodec, MediaProtocol protocol, MediaStream subtitleStream, SubtitleMediaTypes outputCodec, String outputPath, Nullable`1 startTime, Nullable`1 endTime, Boolean preserveOriginalTimestamps, CancellationToken cancellationToken) at Emby.Server.MediaEncoding.Subtitles.SubtitleEncoder.GetReadableFile(String mediaPath, MediaProtocol mediaSourceProtocol, Boolean isAudio, IDictionary`2 requestHeaders, MediaStream subtitleStream, String outputFormat, Int64 startTimeTicks, Int64 endTimeTicks, Boolean preserveOriginalTimestamps, EncodingContext encodingContext, CancellationToken cancellationToken) at Emby.Server.MediaEncoding.Subtitles.SubtitleEncoder.GetSubtitles(String inputPath, MediaProtocol inputProtocol, Boolean isAudio, IDictionary`2 requestHeaders, MediaStream subtitleStream, String outputFormat, Int64 startTimeTicks, Int64 endTimeTicks, Boolean preserveOriginalTimestamps, EncodingContext encodingContext, CancellationToken cancellationToken) at Emby.Api.Subtitles.SubtitleService.GetSubtitles(GetSubtitle request, CancellationToken cancellationToken) at Emby.Api.Subtitles.SubtitleService.Get(GetSubtitle request) Source: System.Private.CoreLib TargetSite: Void ThrowForNonSuccess(System.Threading.Tasks.Task) Currently I am both using the internal disk of an offsite server (which is what is actually running emby) and also some local NAS storage mounted to that. This has happened with files on either source, though the NAS seems to have it happen more often/for longer periods. Obviously my first assumption was something with the connection to the NAS but nothing has looked out of the ordinary on either the server or the NAS performancewise and again, everything but the ASS format subtitles is working completely without issues - including other subtitle formats. It happens on both the LG TV app and web playback console, haven't tested other endpoints extensively at this point. Any advice would be appreciated. Oh, also I did try disabling on the fly extraction after reading some other threads but videos just become unplayable without that enabled. embyserver.txt ffmpeg-directstream-d31ce953-7130-4baf-a1d0-956f3931d42e_1.txt ffmpeg-directstream-676400ce-2dc7-4965-8bd7-a346e411107b_1.txt

I have been having issues downloading subtitles from Opensubtitles.com besides my login information being correct. As in if I try to add subtitles manually it shows up with nothing, and prompts me on if subtitles is properly set up. Ive confirmed that yes this is the log in for Opensubtitles.COM not .org. As well as using my all lowercase username and not my email. The only weird thing that I noticed is that my password doesn't update when change to the new one besides pressing save constantly. But even then, I actually switched my password on Opensubtitles to the one Emby has as to avoid this issue and nothing still I've already tried reinstalling the plugin, restarting the server multiple times. And pretty much everything in between short of a fresh install. And well I ran out of options, anything else I can try or anything im missing? Windows 10 Emby Version 4.8.7.0 Open Subtitles 1.0.54.0 Logs can be seen below *** Error Report *** Version: 4.8.7.0 Command line: C:\Users\jrdev\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows 10.0.19045 Framework: .NET 6.0.30 OS/Process: x64/x64 Runtime: C:/Users/jrdev/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 4 Data path: C:\Users\jrdev\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\jrdev\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at OpenSubtitles.OpenSubtitleComDownloader.Login(OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.SearchInternal(SubtitleSearchRequest request, Boolean useFilename, OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken) at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext() Source: Emby.Server.Implementations TargetSite: Void MoveNext() 2024-05-28 12:49:41.607 Info HttpClient: GET https://www.addic7ed.com/movie/152189 2024-05-28 12:59:21.860 Error PortMapper: Error in GetSpecificMappingAsync *** Error Report ***

Hey everyone I configured the opensub plugin with a vip account, now I nor my users can search for subtitles.. this message always pops up “ No results found. Have your configured… “ I tried a lot of movies and nothing works it won’t give me at least a list of subs . I’m sure that the sub is there I tried popular movies and have the correct metadata for the movie but nothing is appearing. I tried uninstalling and re-installing the plugin and didn’t work unfortunately any way I can fix that ? Opensub is essential for me

For foreigner languages especially Arabic , The only website that has a good subtitles is subscene.com as we all know this website doesn’t support plugins.. so the need for external subtitles upload from a remote device within the app is high i saw someone requesting it while ago ,, sorry for the duplicate request but i need to know will it be in the next update? Can u give us a date for the feature to be done its in plex , jellyfin but i like emby more and hope it will be relased as soon as possible , its really what holding me from moving from plex entirely

I downloaded an srt subtitle file for a movie in my library which is only in a foreign language and it isn't working. When I open up the movie there is a drop down and it says urd (srt). It also shows up under edit subtitles. I have the file in the same directory as the movie with the same file name. I have tried both the web browser and the roku app. So the system recognizes that a subtitle is there but not the language and the system won't use it. How do I fix this? I opened up the srt in a text editor and it seems to be formatted correctly.

Hello, Since some days, I see on some of my movies this strange behaviour (see attached). On some movies, it occurs at every subtitles displayed. Other times, only 1 subtiles per 3 or 4. I always use SRT format. Occurs on my Samsung SmartTV. Any idea ? Thanks

A single ASS subtitles usually contains multiple fonts, but it seems that Emby haven't been able to handle the fonts in ASS subtitles yet, instead Emby uses a default font to display all the subtitles. I've installed all the fonts that declared in ASS subtitles files in both Emby-server(windows server) and client windows10/Android machine, but it doesn't work at all. Is there a way to ensure all the fonts display correctly? Or would Emby add a new feature to solve this problem? [VCB-Studio] Haiyore! Nyaruko-san [01][Ma10p_1080p][x265_flac].ass

Hey! I've been upgraded some of my media files from 1080p to 4k and I've noticed that if I try to put on subtitles the stream just won't even start. My wife and I watch pretty much everything with subtitles on :D. When I look at the media as it's playing (from my phone) it saying that it's doing some transcoding because of the subtitles. Right now, I don't believe I have ever made any changes to the transcoding in the setup. Any thoughts? ffmpeg-transcode-1768d0b7-c57f-4885-a1df-bf90f7a628bf_1.txt

Please add this function to change audio/subtitles track at item card with no start playing. Following thread:

Manually upload subtitles to /metadata/library, just like the subtitles that came out of the search. Once added, it can be viewed directly rather than having to re-scan the media library Because Opensubtitles often cannot search for the appropriate subtitles.

I am in the process of converting some of my MKV files to play properly on Apple TV. I tried out the conversion tool and it works great and the quality is great, but the subtitles embedded in the MKV file are lost during conversion. Is there a way to keep those? Application version: 4.7.1.0 MacOS Not sure which log to provide.

Hello, there, guys! So, I've ran into a bit of a problem. I've started watching mostly anime lately (that's not the problem) and it mostly comes with external .ass subs. I think my TV can't handle those or something. Sometimes it just stops showing subs and just stops reacting to any input, I can't even turn off the TV. But I think if I leave burning-in subtitles to my server it works well. So, unclicking "Allow subtitle extraction on the fly" helps if the subs in the .mkv container itself. Is there a way to force burn-in for external subs, too? I could really do without repacking every episode

I am changing my home Emby server from an Ubuntu based .deb package installation to a Docker setup. I did not realise that you could keep all the metadata, images and subtitles in each Movie or TV Show folder. Is it possible to wave a magic wand and copy all the current metadata, images and subtitles (gathered over the years!) to each of the Movie or TV Show folders when I install Emby using Docker? I guess this is Docker independant and it would be best to do this operation before the change to Docker? /var/lib/emby/metadata/ --> /srv/storage/Emby/Movies/Movie Name (YEAR)/Movie Name (YEAR).nfo etc I await your magic wand. Paully

Hi All, Not sure what is going on but recently I've noticed that the option to search for and download subtitles manually in Emby has vanished? I've restarted Emby, searched all over the forums and google, and the normal responses are for when the system is unable to find a subtitle, not missing the option, it's also missing from playback which I believe is supposed to be a new feature of 4.6.4. If subtitles exist then I can select them but again I can't download or search for new ones, the subtitles and opensub plugin is enabled, and I have a premium account which is included, logs show that the plugins are being loaded. I've tested multiple browsers on multiple machines, and via the Fire TV app all with the same result. embyserver.txt

Unable to play ASS subtitle on Roku, i tried to burning the subs but the option is no longer working. I can play the subs with no problem in any other device. Emby Server 4.6.2.0 Roku TV 7120X - OS Version 10.0.0 ffmpeg-transcode-01420c02-55c2-4b4b-9e13-81158aa4d277_1.txt

Subtitle search has not been working for about 6 months for me now. I have tried reinstalling opensubs plugin, Addic7ed, etc. But still do not work. Emby says "No results found. Have you configured subtitle downloading?" I have tried searching subtitles for titles that where automatically found before. Attached is my server log. embyserver.txt

and another question How to use two subtitles at the same time

Hi, Sincere apologies in advance if this has been asked before - I did do a search and went back 5 pages, so again, apologies if I missed this one. Firstly, embedded subtitles only display "LANGUAGE (DVDSUB)" for all embedded subtitles. Secondly, when there is multiple audio sources Emby lists them in the drop down menu, again, with only the primary language. For languages with different dialects (eg Chinese) this becomes an issue, as you can't distinguish which is which without guessing or trying each out. In my example, Fist of Fury, it contains audio tracks for English, Chinese (Mandarin) and Chinese (Cantonese), and subtitles that specifically match the dialect. Emby only displays simply "English, Chinese, Chinese" for the audio tracks, and "English (DVDSUB)" for all three subtitle variants. This means you have to guess which goes with which. Media Player Classic does a good job showing it in an user digestible form. I have included screenshots of how Emby vs Media Player Classic handle the same file, and a text file with media details if that helps at all. And once again, apologies if I have missed an existing thread about this or previous answer. Just keen to make the best platform better Fist of Fury (1972).txt