Luke Posted August 3 Share Posted August 3 22 minutes ago, CAPRICORNX10X said: Ok, so I talked to the isp company and they opened ports 8096 and 8092 for me. How do I change from 80 to 8096 now? 8096 is the default, so there's nothing you need to change, unless you already changed it once, then just change it back. Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 3 minutes ago, Luke said: 8096 is the default, so there's nothing you need to change, unless you already changed it once, then just change it back. Is this how the settings should be? Link to comment Share on other sites More sharing options...
Luke Posted August 3 Share Posted August 3 yes. Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 So why can't I connect? Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 The thing is really strange...it was like that from the beginning. Link to comment Share on other sites More sharing options...
Luke Posted August 3 Share Posted August 3 1 hour ago, Luke said: yes. Are you sure your ISP opened up the ports? Maybe they didn't? Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 16 minutes ago, Luke said: Are you sure your ISP opened up the ports? Maybe they didn't? Im sure Link to comment Share on other sites More sharing options...
Luke Posted August 3 Share Posted August 3 Just now, CAPRICORNX10X said: Im sure How? Just by their word? You need this functioning properly in order for remote connections to your Emby Server to work. Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 8 minutes ago, Luke said: How? Just by their word? You need this functioning properly in order for remote connections to your Emby Server to work. Because they told me by phone today that ports 8096 and 8092 are open. Can I not believe them? What other things can I do to see if these ports are open? Link to comment Share on other sites More sharing options...
Luke Posted August 3 Share Posted August 3 On 8/1/2022 at 12:33 AM, Luke said: HI, yes, please go through our Connection Troubleshooter and let us know exactly which steps succeed and which ones do not. Thanks ! OK assuming the ports are actually open, I would go back and do this again. Thanks. Link to comment Share on other sites More sharing options...
Happy2Play Posted August 3 Share Posted August 3 Does canyouseeme.org show your correct WAN address and when you test 8096 does it show the port open? Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 17 minutes ago, Happy2Play said: Does canyouseeme.org show your correct WAN address and when you test 8096 does it show the port open? still port 80 Link to comment Share on other sites More sharing options...
Luke Posted August 3 Share Posted August 3 8 minutes ago, CAPRICORNX10X said: still port 80 Why do you think it's port 80? Please show a screenshot to demonstrate. Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 3 minutes ago, Luke said: Why do you think it's port 80? Please show a screenshot to demonstrate. Link to comment Share on other sites More sharing options...
Luke Posted August 3 Share Posted August 3 Well you left the "port to check" box at port 80. Why did you do that? Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 1 minute ago, Luke said: Well you left the "port to check" box at port 80. I didn't do anything luke. I just entered to the site and this is what appear Link to comment Share on other sites More sharing options...
Luke Posted August 3 Share Posted August 3 You have to tell the website what port you want to test. It can't read your mind. Our connection troubleshooter that we've linked to mulitple times does go over this. Please try changing that value to 8096. Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 (edited) here Edited August 3 by CAPRICORNX10X Link to comment Share on other sites More sharing options...
ebr Posted August 3 Share Posted August 3 Okay, so that confirms that the ports are NOT open or routed properly. Did you route them in your router settings? Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 3 minutes ago, ebr said: Okay, so that confirms that the ports are NOT open or routed properly. Did you route them in your router settings? isp confirm me that they open the ports I don't know what else to do I do not have access to the router settings Link to comment Share on other sites More sharing options...
ebr Posted August 3 Share Posted August 3 Just now, CAPRICORNX10X said: isp confirm me that they open the ports That just means they are not blocking them. 1 minute ago, CAPRICORNX10X said: I don't know what else to do You have to follow the instructions for actually routing those ports to your Emby Server but if this is really the case: 1 minute ago, CAPRICORNX10X said: I do not have access to the router settings Then you cannot make external access work. Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 3 minutes ago, ebr said: That just means they are not blocking them. You have to follow the instructions for actually routing those ports to your Emby Server but if this is really the case: Then you cannot make external access work. Is anyone willing to connect online to my router settings via teamviewer to try to help? Maybe there's something I'm missing Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 Could the problem be that they opened the ports for me on the local IP? And not the external.. Link to comment Share on other sites More sharing options...
CAPRICORNX10X Posted August 3 Author Share Posted August 3 Link to comment Share on other sites More sharing options...
Luke Posted August 3 Share Posted August 3 40 minutes ago, CAPRICORNX10X said: Is anyone willing to connect online to my router settings via teamviewer to try to help? Maybe there's something I'm missing Yes @cayars can take a look at it. Link to comment Share on other sites More sharing options...
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