Emby don't find image covers/images for serie/movie

[jeffersoncg 1]

Hi, emby isn't showing or even finding images for a few movies/series, i use MovieDB, Proxer, TVDB... Well, everithing that's possible to use.

The serie has images, Link > https://thetvdb.com/series/318625-show

I really don't know why this is happening, is the API blocking me?
I think that "https://www.addic7ed.com/" blocked-me (i'm adding a lot of series/movies at once), so maybe the others API had me blocked too...

Emby log bellow.

embyserver (5).txt

[Luke 38499]

Hi, are you using a VPN? It looks like something is interfering with or blocking the outgoing communications sent by Emby Server.

[jeffersoncg 1]

4 minutes ago, Luke said:

Hi, are you using a VPN? It looks like something is interfering with or blocking the outgoing communications sent by Emby Server.

Nop, i don't use, VPN, Proxy, nothing.

Theres a possibility of the tvdb is blocking me?

I don't know why, but, addict7d is blocking me sometimes, só, maybe others API are doing the same

Edited May 4, 2022 by jeffersoncg
Typo

[Luke 38499]

1 minute ago, jeffersoncg said:

Nop, i don't use, VPN, Proxy, nothing.

Theres a possibility of the tvdb is blocking me?

I don't know why, but, addict7d is blocking me sometimes, só, maybe others API are doing the same

Considering you're having a problem with all outgoing communications to all domains, I don't think they're blocking you. I think you have something on your system causing the problem. One other thing you could try is disabling ipv6 in your router.

[jeffersoncg 1]

5 minutes ago, Luke said:

Considering you're having a problem with all outgoing communications to all domains, I don't think they're blocking you. I think you have something on your system causing the problem. One other thing you could try is disabling ipv6 in your router.

IPV6 is disabled, is maybe a port issue? 

I have 2 routers, the First had The primary Network, The Second had a Sub-Network (Where emby is), but all ports that emby oppened on UPNP(8096, 8920, 80), i oppened on the primary.

[Luke 38499]

No those ports are for incoming traffic. This is about the server's ability to send outgoing requests.

[jeffersoncg 1]

7 minutes ago, Luke said:

No those ports are for incoming traffic. This is about the server's ability to send outgoing requests.

Is there a way for me to see when It block?

A parameter that i gonna found in logs or check outgoing request?

 

[Luke 38499]

Well just look at how all of the responses say Resource Temporarily Unavailable. To see that with all domains is not normal.

[Happy2Play 9060]

Identify issue is normal as their is a quirk here with TVDB returning a banner image.  So instead of distorting the image you get nothing at first. But believe this should be improved.

https://www.thetvdb.com/banners/text/318625.jpg (per your log)

But once you click it you should get this.

Edited May 4, 2022 by Happy2Play

[jeffersoncg 1]

33 minutes ago, Happy2Play said:

Identify issue is normal as their is a quirk here with TVDB returning a banner image.  So instead of distorting the image you get nothing at first. But believe this should be improved.

https://www.thetvdb.com/banners/text/318625.jpg (per your log)

But once you click it you should get this.

I really can't understand How, sometimes It Works, and sometimes don't.

Now It found The chover image when identify.

Also, addict7d really give temp ban? Or is probably my routers/provider

 

[Happy2Play 9060]

That image is from TMDB so a different provider.  @Lukeis it possible to add provider to Identify results.

[jeffersoncg 1]

2 hours ago, Happy2Play said:

That image is from TMDB so a different provider.  @Lukeis it possible to add provider to Identify results.

Still didn't work, it not get the image.

 

[Luke 38499]

Server log? It's probably just going to show the same thing from earlier, which is failed communications.

[Happy2Play 9060]

Have no idea what exactly you are doing as what displays in Identify can be totally different than what is actually fetched as Image fetchers is independent from Metadata fetchers.  Also, languages options are a factor also.

Would need to see metadata fetcher order, image fetcher order, and library and/or system preferred language.

But from previous log it looks normal to me.

2022-05-04 10:39:26.182 Info HttpClient: GET https://www.thetvdb.com/api/GetSeries.php?seriesname=Mafia+Only+Kills+in+Summer&language=pt
2022-05-04 10:39:26.414 Info App: MovieDbProvider: Finding id for item: Mafia Only Kills in Summer
2022-05-04 10:39:26.419 Info HttpClient: GET https://api.themoviedb.org/3/search/tv?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=Mafia+Only+Kills+in+Summer&language=pt-br
2022-05-04 10:39:27.045 Info HttpClient: GET https://private.omdbapi.com?apikey=fe53f97e&plot=full&r=json&s=Mafia+Only+Kills+in+Summer&type=series
2022-05-04 10:39:27.264 Info Server: http/1.1 Response 200 to 192.168.1.254. Time: 1129ms. http://192.168.1.196:8096/emby/Items/RemoteSearch/Series?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome&X-Emby-Device-Id=a9fa9586-b67b-46d7-a653-8d75b7bca4d7&X-Emby-Client-Version=4.6.7.0
2022-05-04 10:39:33.579 Info Server: http/1.1 GET http://192.168.1.196:8096/emby/Items/RemoteSearch/Image?imageUrl=https://www.thetvdb.com/banners/text/318625.jpg&ProviderName=TheTVDB. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36
2022-05-04 10:39:33.603 Info Server: http/1.1 Response 200 to 192.168.1.254. Time: 24ms. http://192.168.1.196:8096/emby/Items/RemoteSearch/Image?imageUrl=https://www.thetvdb.com/banners/text/318625.jpg&ProviderName=TheTVDB

 

[jeffersoncg 1]

3 hours ago, jeffersoncg said:

I really can't understand How, sometimes It Works, and sometimes don't.

Now It found The chover image when identify.

Also, addict7d really give temp ban? Or is probably my routers/provider

 

My bad, on this one o had searched by the name in pt-BR, but didn't work either.

Bellow logs update.

 

embyserver.txt

[jeffersoncg 1]

1 hour ago, Happy2Play said:

Have no idea what exactly you are doing as what displays in Identify can be totally different than what is actually fetched as Image fetchers is independent from Metadata fetchers.  Also, languages options are a factor also.

Would need to see metadata fetcher order, image fetcher order, and library and/or system preferred language.

But from previous log it looks normal to me.

2022-05-04 10:39:26.182 Info HttpClient: GET https://www.thetvdb.com/api/GetSeries.php?seriesname=Mafia+Only+Kills+in+Summer&language=pt
2022-05-04 10:39:26.414 Info App: MovieDbProvider: Finding id for item: Mafia Only Kills in Summer
2022-05-04 10:39:26.419 Info HttpClient: GET https://api.themoviedb.org/3/search/tv?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=Mafia+Only+Kills+in+Summer&language=pt-br
2022-05-04 10:39:27.045 Info HttpClient: GET https://private.omdbapi.com?apikey=fe53f97e&plot=full&r=json&s=Mafia+Only+Kills+in+Summer&type=series
2022-05-04 10:39:27.264 Info Server: http/1.1 Response 200 to 192.168.1.254. Time: 1129ms. http://192.168.1.196:8096/emby/Items/RemoteSearch/Series?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome&X-Emby-Device-Id=a9fa9586-b67b-46d7-a653-8d75b7bca4d7&X-Emby-Client-Version=4.6.7.0
2022-05-04 10:39:33.579 Info Server: http/1.1 GET http://192.168.1.196:8096/emby/Items/RemoteSearch/Image?imageUrl=https://www.thetvdb.com/banners/text/318625.jpg&ProviderName=TheTVDB. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36
2022-05-04 10:39:33.603 Info Server: http/1.1 Response 200 to 192.168.1.254. Time: 24ms. http://192.168.1.196:8096/emby/Items/RemoteSearch/Image?imageUrl=https://www.thetvdb.com/banners/text/318625.jpg&ProviderName=TheTVDB

 

On this, it always, show on the identify, after select the "no cover" identified item, always show-me the banner as the cover um the next page(Where ask If need replace images), but, even the banner don't show later.

[Happy2Play 9060]

What is your metadata provider order and image provider order?

 

 

Edited May 4, 2022 by Happy2Play

[jeffersoncg 1]

31 minutes ago, Happy2Play said:

What is your metadata provider order and image provider order?

 

 

Metadata provider order:

Image Provider Order:

Edited May 5, 2022 by jeffersoncg

[Happy2Play 9060]

You do not have TMDB as an image provider. 

 

But also a TVDB v3 api issue as we don't use the All flag. 

This will change in 4.7 with v4 api as you will see alternate language images with the UI toggle.

Don't really know Proxer but get no results.

So per your configuration you should not get any images.

Edited May 5, 2022 by Happy2Play

[jeffersoncg 1]

1 hour ago, Happy2Play said:

You do not have TMDB as an image provider. 

 

But also a TVDB v3 api issue as we don't use the All flag. 

This will change in 4.7 with v4 api as you will see alternate language images with the UI toggle.

Don't really know Proxer but get no results.

So per your configuration you should not get any images.

Oh, gonna enable tmdb for images source and see if at least find tmdb images, i'm trying to use always english titles, so, tvdb is really confusing me for not find images

Edited May 5, 2022 by jeffersoncg

[Happy2Play 9060]

There are no English images for this media except from OMDB as they do not do language images.

[jeffersoncg 1]

5 hours ago, Happy2Play said:

There are no English images for this media except from OMDB as they do not do language images.

Oh, sorry, i didn't know that, i always thought that english as the standart for all serie/movie metadata/images.

Is there a way to always identify at least 1 image, even if is not in the set language?

Like, it doesn't have english(set language) images, get images from the original serie/movie language?

[Luke 38499]

On 5/5/2022 at 7:59 AM, jeffersoncg said:

Oh, sorry, i didn't know that, i always thought that english as the standart for all serie/movie metadata/images.

Is there a way to always identify at least 1 image, even if is not in the set language?

Like, it doesn't have english(set language) images, get images from the original serie/movie language?

We don't currently do that, but yes we probably should just take whatever is available in this situation.