App Crashing on playing 4k video more details in post

[DarKni8 37]

    Sometimrs app crashes and sometimesi get an error message saying no available stream found.         

[Luke 40145]

HI there @Raajul can we please look at an example?

Thanks !

[DarKni8 37]

                  I think emby is not able to handle bitrate as its more than  100 Mbps.   because when i set the playback quality settings to auto it gives transcoding  reason as, bit rate exceeding limit. why emby cant handle this?  

[DarKni8 37]

1 hour ago, Raajul said:

                  I think emby is not able to handle bitrate as its more than  100 Mbps.   because when i set the playback quality settings to auto it gives transcoding  reason as, bit rate exceeding limit. why emby cant handle this?  

Lol not 100 Mbps but i dont know thats what i get in error message

[DarKni8 37]

 Update - Video plays perfectly if i disable transcoding. Strange why emby will limit the users? @Luke

[Luke 40145]

There is no such limit. Emby will already direct play whenever possible.

[Luke 40145]

17 hours ago, Luke said:

HI there @Raajul can we please look at an example?

Thanks !

If you can provide this information, then I can answer with more detail. Thanks.

[DarKni8 37]

   @Luke       Any other logs? You want debug logs?  

ffmpeg-transcode-73e1302b-7fec-4800-87f2-144bf07bdc31_1.txt

[DarKni8 37]

[DarKni8 37]

 @Luke  Any updates on this? 

[Luke 40145]

Please attach the main emby server log as well. Thanks.

[DarKni8 37]

@Lukesent you the same on personal message. Pls let me know how else i can help

[DarKni8 37]

@Luke

Hi Luke did you go through logs i sent you in DM?

[Luke 40145]

Are you still running into this?

[DarKni8 37]

         Yes ,have been using plex as backup for this and ass Subtitles issue mentioned in other thread.    

[Luke 40145]

On 1/29/2022 at 12:19 AM, Raajul said:

   @Luke       Any other logs? You want debug logs?  

ffmpeg-transcode-73e1302b-7fec-4800-87f2-144bf07bdc31_1.txt 7.52 kB · 4 downloads

Hi, there's a chance this is improved in the 4.7 beta channel if you'd like to try that. Thanks.

[DarKni8 37]

    1 hour ago, Luke said:  Hi, there's a chance this is improved in the 4.7 beta channel if you'd like to try that. Thanks.    Will have to see how i can do that on my seedbox, but will give it a try.

[DarKni8 37]

Same issue on web app here is log i dont want to create one more thread for this

So, i will tell u more about the strange behavior I observed with same file 

1) On Firefox mobile, direct play works fine

2) On android - Direct play Fails / with transcoding works 

3) on iPad - Direct play works fine

4) On chrome mobile - doesnt work with transcoding or anything stream doesnt start only

5) On android tv doesnt work / crash

6) Web app - direct play doesnt work , with transcoding it works

 

ffmpeg-transcode-4442e1eb-22ea-438d-aad7-3fae388d8b8b_1.txt

Edited February 18, 2022 by Raajul

[DarKni8 37]

@Lukeis this still being looked into non of the video works if audio have the following format

[Luke 40145]

HI, are you sure you provided the right log example? It is from the android app on your Samsung, but previously you said this:

Quote

2) On android - Direct play Fails / with transcoding works 

Shouldn't we be looking at this example?

Quote

5) On android tv doesnt work / crash

 

[DarKni8 37]

 Its not working at multiple places luke but the logs are from android only. I was just telling you whats going on with same file on multiple devicss.

[Luke 40145]

1 hour ago, Raajul said:

 Its not working at multiple places luke but the logs are from android only. I was just telling you whats going on with same file on multiple devicss.

Can we please look at log file examples from android tv? Thanks !

[DarKni8 37]

        Hi @Luke will try to provide logs for You soon i am out currently, but i have observed that if i go to settings > users and disable playback which requires transcoding option. the same file works perfect.   

[Luke 40145]

5 hours ago, Raajul said:

        Hi @Luke will try to provide logs for You soon i am out currently, but i have observed that if i go to settings > users and disable playback which requires transcoding option. the same file works perfect.   

That would be great, thanks.

[DarKni8 37]

     Its strange but when i use emby web with firefox on my android mobile. Every error g9es away. I think its the chromium or this Particular browser engine which sucks. And Emby android is wrapper of wmby web i guess