[Possible Bug] Can not invite users

[schmitty 66]

Hello,

I can no longer invite users, when I click add user Emby Server does not bring up the dialog to Add Local User or Invite with Emby Connect. Has Emby Connect or inviting been removed again?

[Luke 39847]

Hi, it's all consolidated into the one screen to add a new user rather than having to make that choice before hand.

[schmitty 66]

Ah ok. There must be a problem then. I have tried to enter an email address in the Connect Account field to invite someone, but it shows the error about a non existent account and to contact support.

[GrimReaper 4037]

10 minutes ago, schmitty said:

Ah ok. There must be a problem then. I have tried to enter an email address in the Connect Account field to invite someone, but it shows the error about a non existent account and to contact support.

The email address you are sending invite to must be linked to an existing Connect account (must be created in advance). 

[Luke 39847]

Correct yes 

[schmitty 66]

Has, that changed? I thought in the past if an email address wasn't registered, it would send an email with instructions to create an Emby Connect account.

[Luke 39847]

Yes, but it has been a few years now since the change.

 

9 hours ago, schmitty said:

Has, that changed? I thought in the past if an email address wasn't registered, it would send an email with instructions to create an Emby Connect account.

[seanbuff 1118]

19 minutes ago, Luke said:

Yes, but it has been a few years now since the change.

 

Yes and the KB Article is so outdated, it needs to reflect those not so recent changes.

https://support.emby.media/support/solutions/articles/44001160237-users

The screenshots there are ancient

[Luke 39847]

@cayars can update those. thanks.

[Carlo 4550]

Yea, that article has been around for a long time.  It's got a touch of "Bazinga!" in it. LOL

I'm not going to try and update it but just replace it in the next couple of days.

[schmitty 66]

Thanks all! I did actually look at the KB article, which is why I asked. 

Edited November 11, 2021 by schmitty
fixed a typo

[schmitty 66]

3 hours ago, cayars said:

Yea, that article has been around for a long time.  It's got a touch of "Bazinga!" in it. LOL

I'm not going to try and update it but just replace it in the next couple of days.

Can you post the link in this thread and update the solution when it's done?

Edited November 7, 2021 by schmitty
removed a double statement