dropshadow 12 Posted June 22 Posted June 22 (edited) cannot update from 4.9.3.0. log file: The following properties have been set: Property: [AdminUser] = true {boolean} Property: [InstallMode] = HomeSite {string} Property: [NTProductType] = 2 {int} Property: [ProcessorArchitecture] = AMD64 {string} Property: [VersionNT] = 10.0.0 {version} Launching Application. URLDownloadToCacheFile failed with HRESULT '-2146697208' Error: An error occurred trying to download 'https://embydata.com/downloads/server/release14/MediaBrowser.Server.Installer.application'. Edited June 22 by dropshadow
Luke 42794 Posted June 22 Posted June 22 14 hours ago, dropshadow said: cannot update from 4.9.3.0. log file: The following properties have been set: Property: [AdminUser] = true {boolean} Property: [InstallMode] = HomeSite {string} Property: [NTProductType] = 2 {int} Property: [ProcessorArchitecture] = AMD64 {string} Property: [VersionNT] = 10.0.0 {version} Launching Application. URLDownloadToCacheFile failed with HRESULT '-2146697208' Error: An error occurred trying to download 'https://embydata.com/downloads/server/release14/MediaBrowser.Server.Installer.application'. Hi, how exactly did you try to update?
dropshadow 12 Posted June 23 Posted June 23 6 hours ago, Luke said: Hi, how exactly did you try to update? same way i have always done updates. i stop the service. i go to the emby download page, and download the setup file and run it. https://emby.media/windows-server.html
Luke 42794 Posted June 23 Posted June 23 16 hours ago, dropshadow said: same way i have always done updates. i stop the service. i go to the emby download page, and download the setup file and run it. https://emby.media/windows-server.html Hi, what version of windows are you on?
dropshadow 12 Posted June 24 Posted June 24 (edited) 11 hours ago, Luke said: Hi, what version of windows are you on? windows server 2022 standard Edited June 24 by dropshadow
Luke 42794 Posted June 25 Posted June 25 On 6/24/2026 at 2:46 AM, dropshadow said: windows server 2022 standard OK can you give it another try?
dropshadow 12 Posted June 25 Posted June 25 43 minutes ago, Luke said: OK can you give it another try? no go same error.
scottpro 19 Posted June 27 Posted June 27 On 6/21/2026 at 11:12 PM, dropshadow said: cannot update from 4.9.3.0. log file: The following properties have been set: Property: [AdminUser] = true {boolean} Property: [InstallMode] = HomeSite {string} Property: [NTProductType] = 2 {int} Property: [ProcessorArchitecture] = AMD64 {string} Property: [VersionNT] = 10.0.0 {version} Launching Application. URLDownloadToCacheFile failed with HRESULT '-2146697208' Error: An error occurred trying to download 'https://embydata.com/downloads/server/release14/MediaBrowser.Server.Installer.application'. Based on your log file can you try downloading the file manually. Just paste the link into a web browser and see if it downloads successfully. If not than you have some local policy/rule blocking this website. https://embydata.com/downloads/server/release14/MediaBrowser.Server.Installer.application
dropshadow 12 Posted June 27 Posted June 27 37 minutes ago, scottpro said: Based on your log file can you try downloading the file manually. Just paste the link into a web browser and see if it downloads successfully. If not than you have some local policy/rule blocking this website. https://embydata.com/downloads/server/release14/MediaBrowser.Server.Installer.application you were right. i had to turn off IE Enhanced Security Configuration on the server. not sure what has changed since i have been running this server for many years and never encountered this before, but once i turned off IE ESC, file downloaded and updated no issues. guess that will have to be a part of my update process moving forward. thanks guys.
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