Authentication failed

[amck24 0]

Anyone know why I am getting this error? The read and write permissions are good.

I am trying to set up my Nvidia Shield.

[Luke 42302]

Hi, so you installed the server software onto the Shield?

[amck24 0]

Yes I have installed the apk for the server.

[Luke 42302]

@amck24did you configure authentication for the smb share?

[amck24 0]

How is this done? Sorry I'm new to all this.

[Luke 42302]

It should be part of the dialog that you're showing in your screenshot.

[amck24 0]

I don't have a login for the hard-drive?

[Luke 42302]

HI, it's not a username and password for the hard drive, it's for the network share. the path you entered is a network path. are you sure that is the right path to your drive?

[amck24 0]

Yes I use the same path on Plex. I can't get my head around this one.

[Luke 42302]

Is the drive on the same machine as the server?

[amck24 0]

Yeah it's plugged into the shield and I have the sever on the shield also.

[Luke 42302]

But where did you get that folder path from?

\\192.168.0.6\shield tv\...

Is that shared over the network?

[amck24 0]

Yes this is the address which I use to transfer media from the PC to the device. 

Paths like storage on emby doesn't open when I click on it on emby so I tried the path above instead, but no luck.

[Luke 42302]

It is a network path though, so what are the network credentials for it?

[amck24 0]

There isn't any

[sa2000 707]

If the media is on the Nvidia Shield and Emby Server is also on the same Nvidia Shield then you ought to use local filesystem paths and not unc with ip address

 

[sa2000 707]

Example

 

 

[sa2000 707]

and this shows path options - including one for a USB HDD as well as the internal

 

[amck24 0]

I tried this also. Nothing happens when I click on storage, but other paths like (network) etc open fine. I am willing to screen share; is it possible to have a look?

Edited yesterday at 07:09 PM by amck24

[sa2000 707]

2 hours ago, amck24 said:

tried this also. Nothing happens when I click on storage, but other paths like (network) etc open fine. I am willing to screen share; is it possible to have a look?

Which version of Emby Server did you install on the NVIDIA SHIELD ?

When you launch it after the install, you should get this prompt to give access to the filesystem

Did you see this ?

 

After selecting "OK" you would then get this prompt

which you need to answer with YES

Giving the access then allows you to access the local storage

These screenshots are from installing the current public release 4.9.3.0

 

 

[amck24 0]

Yeah just done that there just now, I uninstalled then re-installed again.

I am at the library stage again and when I click on storage nothing happens.

[sa2000 707]

So you selected OK for the first and then YES for the second ?

could you download the emby server log for that test and attach here please

See How to Report a Problem

If you have not restarted emby server or the shield since your test, it would be embyserver.txt otherwise it would be an earlier log file and would have name of form embyserver-xxxxxxxxx.txt

 

 

[sa2000 707]

and could you include screenshots please of what paths are visible when you select Add Folder for a new library

you can scroll down and take a couple of screenshots

 

[amck24 0]

Here are the files.

embyserver.txt

[sa2000 707]

I will have a look at the log

Your external storage (USB Drive) is /storage/BE6D-992A and your internal storage is /storage/emulated/0

If you have media folders below these paths then you should be able to see them wjhen you select these paths