Emby suddenly stopped working.

[Zenith Media 3]

No, it is not in the task manager.

Correct, it is from my servers pc.

The same as the screenshot, refused to connect.

[Neminem 1564]

4 minutes ago, Zenith Media said:

No, it is not in the task manager.

Then start it.

And try again.

Does is shutdown again after that?

[Zenith Media 3]

Start what? emby, it will not start. Keeps saying as the screenshot sent.  

[pwhodges 2017]

If you open a command line, navigate to the C:\Users\<your user>\AppData\Roaming\Emby-Server directory (or wherever it's installed on your machine) and type embyserver.exe, what error message do you get?  Do you get an entry in the Windows Event Log?

Paul

Edited 1 hour ago by pwhodges

[Zenith Media 3]

Okay. I as you pointed out. It did create a event log within emby-server-programdata-logs.

[Zenith Media 3]

It is still saying local host refused to connect.

[Neminem 1564]

Is it showing in you task manager?

If not then its not running.

Edited 1 hour ago by Neminem

[Zenith Media 3]

It is showing as embytray in task manager.

[Neminem 1564]

Is it showing in you task manager?

[Zenith Media 3]

Yes...It is showing as embytray in task manager.

 

[darkassassin07 660]

Is EMBY SERVER showing running in TaskManager.

If not, you need to start it.

It should be located at C:\Users\<your user>\AppData\Roaming\Emby-Server 

 

If you start it, try to connect, and still can't; grab the new log file (it will have overwritten the previous embyserver.txt file you grabbed earlier) and post it here again.

[Neminem 1564]

Hmm that's odd.

Can you show a screenshot?

Need more info to help.

What happened when it stopped working? ( Windows update? install software? VPN install? ) any detail is not too small.)

Every thing, does not come out of nothing.

 

[Zenith Media 3]

In the task manager, emby is showing as embytray.

[Zenith Media 3]

[Zenith Media 3]

No VPN is connected. Windows, Google functions normal. No, no updates. 

[darkassassin07 660]

9 minutes ago, darkassassin07 said:

Is EMBY SERVER showing running in TaskManager.

If not, you need to start it.

It should be located at C:\Users\<your user>\AppData\Roaming\Emby-Server 

 

If you start it, try to connect, and still can't; grab the new log file (it will have overwritten the previous embyserver.txt file you grabbed earlier) and post it here again.

Emby tray is not emby server. (it's a sub process, but not the server itself)

So the answer is NO emby server is not running.

Start it, try to connect, then post the new log file.

[Zenith Media 3]

I can not start the server because I can not get to the server. The server says it can not load.

[Zenith Media 3]

This site can’t be reached

localhost refused to connect.

[Zenith Media 3]

As I have sent screenshots of multiple times.

 

[Zenith Media 3]

Clicked on server and emby tray comes up in task manager.

[darkassassin07 660]

YOU DO NOT START A SERVER VIA A WEB BROWSER 

Open the damn folder you've been given and run the exe file inside like every other program you start on a computer, and like you've been told to multiple times now.

26 minutes ago, darkassassin07 said:

Is EMBY SERVER showing running in TaskManager.

If not, you need to start it.

It should be located at C:\Users\<your user>\AppData\Roaming\Emby-Server 

 

 

----

 

 

 

8 minutes ago, Zenith Media said:

Clicked on server and emby tray comes up in task manager.

 

Then follow the rest of the instructions and post the god damn log file. Why are you not following instructions????

13 minutes ago, darkassassin07 said:

Start it, try to connect, then post the new log file.

 

 

We cannot help you if you're not going to read or follow the directions you're given.

[Luke 42119]

By the way you can get log files directly from the server logs folder:

How to Report a Problem

That would be extremely helpful. Most likely the issue is the plugins that you are running. I saw a similar report from a user yesterday and he resolved it either by removing or reconfiguring the plugins.

[js28194 41]

Refund him/her and move on? <sigh> Emby team should consider selling support tickets.

Edited 11 minutes ago by js28194

[Apotropaic 44]

Dude, I don’t know if you’re trolling us all but you’ve got a lot of people who are trying to help you here.

No detail is too small and show us what IP address your browser is trying to connect to.

 

Edited 5 minutes ago by Apotropaic

[js28194 41]

Back on page 2, OP did state he/she/it went into windows firewall and uncheck some things so thats another vector to consider.