Emby suddenly stopped working.

[sa2000 690]

@Zenith Media @ebrThe support article has been amended to include Mesh Networks.  

Troubleshooting Connectivity Issues Checklist

 

[Luke 42184]

@Zenith Mediaplease let us know if this helps. Thanks.

[Zenith Media 4]

It's an eero Max 7, they refer to it as a modem/router. Along with it, I have a deco mesh system. 

[Zenith Media 4]

Okay, actively trying the process now. 

[ebr 16307]

7 minutes ago, Zenith Media said:

Along with it, I have a deco mesh system.

Why?  The Eero is also a mesh system.

[Zenith Media 4]

I already had the deco system when I upgraded the internet to ont, it came with eero. We have a lot of devices. It works. I tried the steps. On the deco, I made it an Access Point and enabled Smart DHCP. On the eero interface, I port forwarded the deco with 32700-32700, previously I had 8096-8096. As of now, it does not work remotely, still.

[sa2000 690]

1 hour ago, Zenith Media said:

On the deco, I made it an Access Point and enabled Smart DHCP. On the eero interface, I port forwarded the deco with 32700-32700, previously I had 8096-8096

the 32700 to 32700 in the support article example was for the case when they were both routers and on the 2nd router you forward 32700 to 8096

You said you made the deco access point - so the network and DHCP is now served by the eero, If you want to use 32700 as the public port, on the eero you forward 32700 to 8096 for the the emby server local IP address - because the deco is now just an extension to the existing eero network

Does the eero port forward allow you to have a different public port from the local port i.e. 32700 to 8096 or does it only allow the same port number? if it has to be the same, then you should go back to forwarding 8096 to 8096 on the eero to the local IP of the emby server - assuming you are keeping the deco operating as an Access Point

 

 

Edited 1 hour ago by sa2000