markand 3 Posted July 14 Share Posted July 14 I am currently running the QTS 5.0 Beta 5.0.0.1716 and Emby 4.6.2.0. It works fine. I tried to install both updates and both fail. Not sure if there's a max version check on install or if there's really a problem. Plex has a similar issue, though what I had installed didn't run. Link to post Share on other sites
Luke 28203 Posted July 14 Share Posted July 14 HI, what exactly happens? Link to post Share on other sites
markand 3 Posted July 14 Author Share Posted July 14 I get the following: The log then says: Error 2021-07-14 18:14:01 admin 192.168.1.64 App Center App Installation [App Center] Failed to install Emby Server. Try again later. Link to post Share on other sites
Luke 28203 Posted July 15 Share Posted July 15 Thanks, we'll take a look. 1 Link to post Share on other sites
alucryd 98 Posted July 21 Share Posted July 21 There was indeed a version restriction that I just lifted (hopefully, my device doesn't have a beta for it yet so I can't test). Could you give the latest beta a try? https://github.com/MediaBrowser/Emby.Releases/releases/download/4.7.0.3/emby-server-qnap_4.7.0.3_x86_64.qpkg Link to post Share on other sites
Luke 28203 Posted July 28 Share Posted July 28 @markand were you able to try this? Link to post Share on other sites
markand 3 Posted July 28 Author Share Posted July 28 Hi, sorry, I was NOT able to try. I had so many issues with the 5.0 Beta that I downgraded back to QTS 4.x before I received the msg above. I might try the next Beta version and will of course attempt the install again. I also have Plex and it was worse than Emby. It stopped working altogether (the existing install). They thought they fixed it by removing the version check but it still failed to install. That was why I downgraded. Link to post Share on other sites
rlawton123 0 Posted July 28 Share Posted July 28 I tried it and I still get the same error. Link to post Share on other sites
Luke 28203 Posted July 28 Share Posted July 28 16 minutes ago, rlawton123 said: I tried it and I still get the same error. Hi, did you download a fresh copy? What file exactly did you download? Link to post Share on other sites
rlawton123 0 Posted July 28 Share Posted July 28 I downloaded the file attached to this link https://github.com/MediaBrowser/Emby.Releases/releases/download/4.7.0.3/emby-server-qnap_4.7.0.3_x86_64.qpkg Link to post Share on other sites
Luke 28203 Posted July 28 Share Posted July 28 1 hour ago, rlawton123 said: I downloaded the file attached to this link https://github.com/MediaBrowser/Emby.Releases/releases/download/4.7.0.3/emby-server-qnap_4.7.0.3_x86_64.qpkg When? Link to post Share on other sites
rlawton123 0 Posted July 29 Share Posted July 29 3 oe 4 days ago. I will try now. Link to post Share on other sites
rlawton123 0 Posted July 29 Share Posted July 29 Just tried it again and have the same error. Link to post Share on other sites
Luke 28203 Posted July 29 Share Posted July 29 2 hours ago, rlawton123 said: Just tried it again and have the same error. OK thanks for trying. We'll take another look at it. Link to post Share on other sites
MrLicardo 0 Posted August 9 Share Posted August 9 I have the exact same problem here and I now choose to use docker version of Emby. What is the difference between docker version and the qpkg version? Any performance difference? Link to post Share on other sites
Luke 28203 Posted August 9 Share Posted August 9 9 hours ago, MrLicardo said: I have the exact same problem here and I now choose to use docker version of Emby. What is the difference between docker version and the qpkg version? Any performance difference? In theory they should perform similar but you may have to configure the docker container to allow access to native resources such as the gpu. Link to post Share on other sites
Squee 2 Posted September 3 Share Posted September 3 I have the very same problem. I get the same error when trying to install Emby on QNAP QTS 5.0 Beta 5.0.0.1716 firmware. Is there an update on this topic? Thanks Link to post Share on other sites
Brucetangian 0 Posted September 5 Share Posted September 5 I have the same problem on Qts 5.0.1716 Link to post Share on other sites
Luke 28203 Posted September 5 Share Posted September 5 Hi, yes QTS 5.0 is on our todo list for review. Thanks for the feedback. Link to post Share on other sites
NiftieNev 0 Posted September 14 Share Posted September 14 H, I have the same problem as above. I was running Emby Server just fine until I used the internal command to stop the server and apply an update. I removed the server as per the commands and tried to installed the updated version. The server would not install. It returned the error : Error 2021-09-14 17:16:46 admin 192.168.0.21 App Center App Installation [App Center] Failed to install EmbyServer. Try again later. I have tried everything I know (not a lot) but I cannot get my fantastic Movie Server to install. System info QNAP TS-541D2 Firmware Ver: 5.0.0.1716 4Gb memory EMBY Premiere User Link to post Share on other sites
NiftieNev 0 Posted September 14 Share Posted September 14 I read what was said about QTS 5.x.x so I tried to roll back the software. The QNAP server has older version 4s but it also has newer ver 4 files after the ver 5 one. So I installed a newer ver 4 and Emby installed just fine. See attached Link to post Share on other sites
gillmacca01 77 Posted September 27 Share Posted September 27 Any update on this? I am holding off updating to QTS 5 until I know Emby will work on it Link to post Share on other sites
Luke 28203 Posted September 27 Share Posted September 27 7 hours ago, gillmacca01 said: Any update on this? I am holding off updating to QTS 5 until I know Emby will work on it Hi, not yet but it's on our to do list. Thanks. Link to post Share on other sites
Psyborg 39 Posted October 6 Share Posted October 6 QNAP has published the official release of QTS some days ago (QTS 5.0.0.1808 Build 20211001). Link to post Share on other sites
Luke 28203 Posted October 6 Share Posted October 6 Hi, yes we are working on making our Qnap packages 5.0 compatible. Thanks. 1 Link to post Share on other sites
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