ebr 14913 Posted June 23, 2021 Share Posted June 23, 2021 1 minute ago, Chalklands said: Great! Am I able to download the beta version? Hi. Click the link in my previous post. Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 23, 2021 Author Share Posted June 23, 2021 \hi, So how do I install this on my Firestick? Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 23, 2021 Share Posted June 23, 2021 Instructions here: Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 23, 2021 Author Share Posted June 23, 2021 Thanks EBR, I'll try it this evening Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 23, 2021 Share Posted June 23, 2021 13 minutes ago, Chalklands said: Thanks EBR, I'll try it this evening Let us know how you make out or if you need any assistance. Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 23, 2021 Author Share Posted June 23, 2021 Will do. Thanks for all your help with this, I appreciate it. Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 23, 2021 Author Share Posted June 23, 2021 Hi, Installed and it works like a dream! Thanks ebr, Luke and cayars for all your help with this, I really appreciate it!! Pete 2 Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 23, 2021 Share Posted June 23, 2021 Thanks for reporting back. 1 Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 27, 2021 Author Share Posted June 27, 2021 Hi, Everything working fine except I keep getting the message: 'In Trial, Expires in 7 days. Unlock or subscribe to EMBY Premiere for unlimited playback.' If I select the user name/icon on the home page. I get the normal screen Subscribe, unlock etc. options. But when I click on any of the options nothing happens. I realise this is a beta version, but will it stop working in 7 days time? Is there a way around this? Thanks Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 27, 2021 Share Posted June 27, 2021 Hi, do you presently have Emby Premiere or have unlocked the app previously? Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 27, 2021 Author Share Posted June 27, 2021 Hi Cayars, Thanks for the quick reply. I don't have EMBY Premiere as I don't watch live TV and don't use EMBY Theatre. In the past I think I did unlock the app, however because of the issues I've been having recently I've reset my Firestick to factory settings and this is a fresh install. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 27, 2021 Share Posted June 27, 2021 OK without Premiere you will need an unlock for basic playback past the trial period. If you did unlock the app previously you should be able to just do a restore of the license. You can login via web to the amazon store to check and see if you did previously purchase the app (or just try a restore in the app itself). Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 27, 2021 Author Share Posted June 27, 2021 Thanks 1 Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 28, 2021 Share Posted June 28, 2021 18 hours ago, Chalklands said: But when I click on any of the options nothing happens You don't even get a small error message on the screen? Does this device/account have access to the Amazon store? Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 28, 2021 Author Share Posted June 28, 2021 No error message. Yes it does have access to the Amazon store. Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 28, 2021 Share Posted June 28, 2021 Can you please press the "Restore Unlock" button and then immediately return to the home screen and send a log from the app? Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 28, 2021 Author Share Posted June 28, 2021 Hi ebr, Log sent at 14.43 EST (19.43 GMT+1) Pressed the restore unlock button & sent log EMBY user Pete 1 Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 28, 2021 Share Posted June 28, 2021 Have you done development on this device or installed the Amazon purchase testing app? Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 28, 2021 Author Share Posted June 28, 2021 No and no. Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 28, 2021 Share Posted June 28, 2021 Strange. It looks like it is querying in "sandbox" mode which is what it does if you have their testing app installed. But, I also don't see a call to actually try the unlock. You did press that button, correct? You should get a message when you do that so something very weird is going on on this device. Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 29, 2021 Author Share Posted June 29, 2021 Hi, Yes. Def pressed the button, in fact none of the buttons seem to do anything when you press them. No messages, nothing. I did sideload the app if that makes any difference. Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 29, 2021 Share Posted June 29, 2021 5 hours ago, Chalklands said: I did sideload the app if that makes any difference I suppose it might. Can you try uninstalling it and then installing from the store? Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 29, 2021 Author Share Posted June 29, 2021 I can, but the reason I sideloaded the beta was because of the music library problem I'd been having. I'll give it a go. Link to comment Share on other sites More sharing options...
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