Chalklands 26 Posted June 1, 2021 Share Posted June 1, 2021 Has anybody had any issues with this? I have a music video library in EMBY. EMBY app on Firestick 4K. It has always been fine until a couple of days ago. For some reason within the music video library, if I select Folders and then an individual Artist/Band and then either 'Play All' or 'Shuffle All', nothing happens. If I do this at the top of the music video library it works fine. Does Anybody have any ideas? Thanks Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 1, 2021 Share Posted June 1, 2021 Hi. Does it work if you don't go through the "Folders" option? Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 1, 2021 Author Share Posted June 1, 2021 Hi ebr. Same thing happens if I go through 'Artists' or 'Genres'. Selecting an individual video is fine though. Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 1, 2021 Share Posted June 1, 2021 Okay, we'll have to take a look. Thanks. Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 1, 2021 Author Share Posted June 1, 2021 Thank you Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 2, 2021 Share Posted June 2, 2021 Hi. This seems to be working for me. Can you please reproduce the issue and then send a log from the app? Thanks. Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 2, 2021 Author Share Posted June 2, 2021 Hi. Sorry still confused with the log thing: 'If you are using Android TV/Fire TV and your problem is with playback, please send the log directly from the playback OSD. There will be an option on the "cog" menu.' Is this from EMBY on my laptop or on the firestick itself? Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 2, 2021 Author Share Posted June 2, 2021 Ignore me, I've found it. Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 2, 2021 Author Share Posted June 2, 2021 I've just sent a log from the app Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 2, 2021 Share Posted June 2, 2021 1 hour ago, Chalklands said: I've just sent a log from the app Hi. What, exactly, did you do in that session and what happened when you did? Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 2, 2021 Author Share Posted June 2, 2021 Selected music video library, folders, selected a folder then selected 'Play All' Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 3, 2021 Author Share Posted June 3, 2021 14 hours ago, Chalklands said: Selected music video library, folders, selected a folder then selected 'Play All' When clicking on Play All, nothing happened. Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 3, 2021 Share Posted June 3, 2021 14 hours ago, Chalklands said: selected a folder then selected 'Play All' Can you show a screen shot of where you did that? Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 3, 2021 Author Share Posted June 3, 2021 5 hours ago, ebr said: Can you show a screen shot of where you did that? Hi, Here's a screen shot, hope this is OK. Music Videos, Folders. If I click on the green highlighted arrow and then select Play All or Shuffle All, nothing happens. Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 3, 2021 Share Posted June 3, 2021 Can you provide the server log that corresponds to the app log you sent? Thanks. Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 3, 2021 Author Share Posted June 3, 2021 Hi, Server log attached. Hope this is OK for you? embyserver-63758275198.txt Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 4, 2021 Share Posted June 4, 2021 It looks like at least a couple videos played? What did you see on the Roku? What happens if you do this from the web app? Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 4, 2021 Author Share Posted June 4, 2021 Hi, It'll only play videos if you select them individually, so just one at a time. Roku is fine. It's just the Firestick. By web app do you mean the app on my laptop? EMBY on my laptop is fine as well, it's just on the Firestick that this is happening. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 4, 2021 Share Posted June 4, 2021 thanks for the update. I meant playing back this same way from the web interface. Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 4, 2021 Author Share Posted June 4, 2021 I'm sorry I don't understand. What web interface? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 4, 2021 Share Posted June 4, 2021 The web interface you use to manage the server and also playback media from. Chrome, Firefox, etc Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 4, 2021 Author Share Posted June 4, 2021 Ah, I see. That works fine. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 4, 2021 Share Posted June 4, 2021 So you only see this problem on the FireTV? Link to comment Share on other sites More sharing options...
ebr 14913 Posted June 4, 2021 Share Posted June 4, 2021 There was a lot of activity from another app at the same time but I can't see the Fire app even requesting a list of items for playback so I'm not sure what is going on. Can you confirm the media type of this library is "Music Videos"? Link to comment Share on other sites More sharing options...
Chalklands 26 Posted June 4, 2021 Author Share Posted June 4, 2021 Hi yes, Music Videos. Link to comment Share on other sites More sharing options...
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