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Emby Not Updating Library and Changing Names of Content


BruceDavid
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BruceDavid

Hi,

Yesterday Emby started acting very strange. It does not update the library after I manually select "Scan Library Files." 

Also, it is behaving very strange re: one of my TV series, The Streets of San Francisco.

The file structure for that TV series is shown below.

 

image.png.f2a14eb598a667ffe64d9ec62e94ff5d.png

 

When I click on the three dot menu for the folder, as you can see below, there is no option to identify the content.

 

image.png.6589a032289f214699629515950b4aff.png

 

And, when I click on the folder, I see the following:

 

image.thumb.png.7ed956697a8d6e37e37ee7f8458a5e83.png

 

Any idea as to what is going on?

I've attached my server log, in case that is helpful.

Thanks, I appreciate the help.

Bruce

embyserver.txt

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BruceDavid

Hi,

I've done that and the scan seems to stall at eighty-nine and half percent. No change re: Streets of San Francisco.

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51 minutes ago, BruceDavid said:

Hi,

Yesterday Emby started acting very strange. It does not update the library after I manually select "Scan Library Files." 

Also, it is behaving very strange re: one of my TV series, The Streets of San Francisco.

The file structure for that TV series is shown below.

 

image.png.6589a032289f214699629515950b4aff.png

I don't see a scroll bar but are you able to scroll that menu?

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It was a long shot but too easy not to try. :)

Are you using your admin server?
Do you have any access restrictions set on this user?

Does Identify show up for other shows?

Edited by cayars
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BruceDavid

Identify does show-up for all other TV shows.

No access restrictions that I am aware of.

Not sure what you mean by admin server but I have one instance of Emby installed and I access it via a browser interface. I can access all controls in the settings, etc.

Not sure if it's relevant but some further info:

*  All media was on one hard drive (14 TB drive, about half used) and everything was working fine.

*  I added a second drive (also 14 TB, almost completely used). Each drive had directories for movies and TV shows (different content on each drive). I set Emby to include the relevant directories from the second drive in the relevant libraries (TV directory in the TV library, etc.).

* I have TV shows set to default to folder view. This created some UI issues when I added the second drive so I removed the second drive of TV shows from Emby.

* That was when the fun started : )

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If Identify is showing with other shows then it's just this show.

Have you done a full library scan from Library Menu up top yet?

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BruceDavid

Yes, I've done that.

The other strange thing is that, putting aside Streets of San Francisco, other updates (when I click library scan) are taking a very long time.

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Happy2Play
1 hour ago, BruceDavid said:

Hi,

Yesterday Emby started acting very strange. It does not update the library after I manually select "Scan Library Files." 

Also, it is behaving very strange re: one of my TV series, The Streets of San Francisco.

The file structure for that TV series is shown below.

 

image.png.f2a14eb598a667ffe64d9ec62e94ff5d.png

 

embyserver.txt 992.57 kB · 0 downloads

Little confuses as that namine scheme is not what is in the log.

F:\Video\TV\Streets of San Francisco\Season One\12. The Bullet.mp4

But and guessing "Season One" is not recognized as a season folder. and miss identified.

 

But may be relate to Emby not find directory or file on occassion.  

System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path 'F:\Video\Music Movies'.

System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file 'F:\Video\TV\Streets of San Francisco\Season One\10. The Takers.mp4'.

What is the "F:\" drive?

 

3 minutes ago, cayars said:

If Identify is showing with other shows then it's just this show.

There is no Identify as it is considered a Folder not a Series.  The subfolder is considered the Series and Misidentified.  So possibly issue with "Season One".

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BruceDavid

Just renamed "Season One" to "Season 1" and re-scanned. No change.

Note too that I renamed the files earlier today as I realized that they were not in a format that Emby likes. The current file format is as shown above.

I've attached the most recent log file.

embyserver (1).txt

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Happy2Play

All updates in this log are from the G:\Movies.

There is something going on with the F drive, but this on isn't specific to TV folder

LibraryMonitor: Skipping realtime monitor for F:\Video\Music Movies because the path does not exist

 

 

 

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BruceDavid

Hmm, not sure what the situation is with the F drive. I can access it via my computer. Here is how Emby is set for the TV library:

image.png.a929d6e25cc0c31d600f1d484155bdbe.png

Also, another series is "Louie" which was not showing any content in nor any graphic for the folder/show. it on Emby. I realized that the file structure was not how Emby likes it so I renamed the files to be in the same format as the Streets of San Francisco above. Re-scanned and no change. I clicked on Identify and typed in the name and the IMDB number. Emby immediately found the appropriate series but when I selected that, it took several minutes for Emby to update. Now, it is showing the graphic and the content.

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Happy2Play

What type of drive is "F:\"? (internal/external/USB)

Edited by Happy2Play
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BruceDavid

F is an internal hard drive. It is the first drive that I used (referenced above). G is also an internal hard drive, the second drive that I used (referenced above). 

One other thought occurs to me. After i installed the G drive and told Emby about it, I thought I would keep all TV content on that drive so I removed the F drive from Emby but then put it back (and removed the G drive). 

The Music Video directory referenced above is an old directory that no longer exists and that I also removed from Emby. It seems that Emby is not updating its internal info re: my directories.

 

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Recreate this path with nothing in it to get Emby to drop it.

F:\Video\Music
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BruceDavid

Sorry, not sure that I understand what, exactly, I should do.

Also, why drop the music directory, I use that (audio music). Did you mean the Music Movies directory?

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Happy2Play

So if you removed "The Streets of San Francisco" from "F:\Video\TV" and did a library scan, the folder disappears from Emby correct?

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4 minutes ago, BruceDavid said:

Sorry, not sure that I understand what, exactly, I should do.

Also, why drop the music directory, I use that (audio music). Did you mean the Music Movies directory?

You log shows errors trying to access folders that no longer exist.

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BruceDavid

I removed the Streets of San Francisco directory from F:/Video/TV. Re-scanned. It still shows in Emby with same issue.

 

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BruceDavid

As an update. I created an empty directory, F:/Video/TVStreets of San Francisco and then in Emby, by clicking on the three dots for the directory, selected Delete (and confirmed the delete). No change.

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BruceDavid

Though Emby did indeed remove the empty directory from my PC, it just did not update the Emby UI.

 

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Happy2Play

By you removing media from the drive and and not seeing it there is a disconnect somewhere.  I would remove all libraries F related.  Then possibly give the drive a new drive letter before re-adding.  Not sure if this a drive issue or a database issue.

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