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Roku SW version 10.0.0 Build 4150-46 causes Emby to not work (Beta FW) - Please test beta 4.0.22+


robertxgonzalez
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1 hour ago, Cyberbob2021 said:

im just catching up now as mines done this tonight, i have been trying in vain all evening, my plus is working for the minute, i can check version but im sure i fit this issue, yes its running version 10.0.0 

now to get head around undoing it, and stopping it happening on other roku :(

 

Before you undo the firmware update, would you mind testing the beta version of the app to see if it corrects this problem?

Thanks.

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5 hours ago, ebr said:

Before you undo the firmware update, would you mind testing the beta version of the app to see if it corrects this problem?

Thanks.

Not from my test as my system recently receive firmware update, so force updated showed Emby beta update but no luck.  Splash show then bounced back to Roku.

4.0.20

Edited by Happy2Play
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Cyberbob2021
8 hours ago, ebr said:

Before you undo the firmware update, would you mind testing the beta version of the app to see if it corrects this problem?

Thanks.

I can do as still not updated, how do I install the beta version, do I search the roku store for beta version. ps followed the link, will this install beta to all my roku ? as wants me to add to roku account. so i assume it will update them all 

Edited by Cyberbob2021
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7 hours ago, Cyberbob2021 said:

will this install beta to all my roku ? as wants me to add to roku account. so i assume it will update them all 

Yes, but it is a separate app so you should be able to run both beta and stable on the same device.

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If someone in the US ends up with a device updated to this beta firmware, I'll buy it from you.  Please PM me.

Thanks.

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Cyberbob2021
27 minutes ago, ebr said:

Yes, but it is a separate app so you should be able to run both beta and stable on the same device.

ok ill have a search now on ap store or do i need to follow that link ? ill try searching emby beta on store . sorry im in the UK. 

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Cyberbob2021
35 minutes ago, ebr said:

Yes, but it is a separate app so you should be able to run both beta and stable on the same device.

Just tired to search nothing, i have followed the link and try it, silly question will it just appear on roku, ive never installed beta app before.

Turned round question answered, alias no the beta does exactly the same, just going to reboot see if it works then.

Just to confirm, its all still the same on ver 10.0.0 neither emby or emby beta will work.  now time to use the secret menu, unless there is anything else you would like me to try out.  

Edited by Cyberbob2021
update
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This past Sunday my Roku will no longer launch into my Emby server.  I can launch the app, input my server's IP and UN/PW, but when I click connect, the app immediately crashes.  There are no error codes, I just get kicked back to the Roku home screen.

Please note that I've performed a factory reset on my Roku, uninstalled and reinstalled the Emby app, fully upgraded my server hosting Emby and Emby itself.  

Additionally, I can access my Emby from my Xbox and my Computer, I'm only having this issue with my Roku.

Any ideas or help would be appreciated!

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Please list your Roku Firmware, but suspect you have been update to v10 and it breaks Emby.

 

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@Happy2Play Thank you!  I had searched for a thread but didn't see this one.  The resolution on the other thread solved my problem.  Please feel free to merge or delete this if appropriate.  Thank you so much for the quick response!!!

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What is happening with fixing the Roku app?   My Roku TV has updated to v10.0.0 build 4150-AF and I cannot downgrade it (the suggested fix dies not work).  Cannot get Emby to work at all, so can someone tell me if Emby are working on a fix?  

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4 minutes ago, MrGiles said:

What is happening with fixing the Roku app?   My Roku TV has updated to v10.0.0 build 4150-AF and I cannot downgrade it (the suggested fix dies not work).  Cannot get Emby to work at all, so can someone tell me if Emby are working on a fix?  

Hi.  Since we do not have a device running this firmware, we have not been able to identify the problem.  What happens when you try to exit the beta program and update?

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I've just attempted the fix a few more times and eventually I got the 'secret screen' so tried the software update and it downgraded.  Emby is now working again, but for how long?  If Roku are pushing out these updates automatically, will it update again without warning and break Emby again?  Just seems odd that they'd do this without warning

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1 hour ago, MrGiles said:

I've just attempted the fix a few more times and eventually I got the 'secret screen' so tried the software update and it downgraded.  Emby is now working again, but for how long?  If Roku are pushing out these updates automatically, will it update again without warning and break Emby again?  Just seems odd that they'd do this without warning

Until the devs can get their devices on v10 and attempt to track down the issues as it sounds like Roku isn't any help.

I guess it really depends on if this is a Roku defect in firmware or something Emby can fix/workaround.

It is almost like they are using users as beta testers as I can not really find anything on this as a official firmware update.  But can only speculate as I know awhile back a lot of us requested a beta firmware to resolve previous firmware issues.

Edited by Happy2Play
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Cyberbob2021
14 hours ago, MrGiles said:

I've just attempted the fix a few more times and eventually I got the 'secret screen' so tried the software update and it downgraded.  Emby is now working again, but for how long?  If Roku are pushing out these updates automatically, will it update again without warning and break Emby again?  Just seems odd that they'd do this without warning

thats my worry whole place is roku emby now, & now im worried if i buy emby for roku it will stop working if they update it. 

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Cyberbob2021
On 27/03/2021 at 12:38, ginjaninja said:

@robertxgonzalez

the solution  is here

on roku, press HOME 5 times, FF 3 times, REW 2 times, to get to the secret screen

my update server was set to 'beta' (dont remember doing that myself, maybe roku puts a % of users on this automatically)

anyways i changed my update server to 'release' (from 'beta')

and then clicked 'update software'

this downgraded my firmware

 

back in business!

Huge thanks too & to the emby team for pointing me in the right direction 

 

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23 hours ago, ebr said:

If someone in the US ends up with a device updated to this beta firmware, I'll buy it from you.  Please PM me.

Thanks.

 

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robertxgonzalez
robertxgonzalez

I just realized, the logs sent will not have issues.  I reverted to the earlier Roku on 27 MAR.  My Emby does not have logs that far back.

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I was going to say just checked those. There are no "DVP-10" references anywhere. It isn't a Roku on firmware 10 if those are not there.. lol.

Thanks for trying. ;)

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robertxgonzalez

Wish I had thought to d/l the logs before during and after.  I thought Emby save them a little longer.  I was just checking the logs directly in the actual path mapped out by emby and is identical to what Emby reports (was hoping more was there and just not reported.  Has anyone been able to perhaps get Roku to send the 10.0.0 to you all to work with?

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6 minutes ago, robertxgonzalez said:

Wish I had thought to d/l the logs before during and after.  I thought Emby save them a little longer.  I was just checking the logs directly in the actual path mapped out by emby and is identical to what Emby reports (was hoping more was there and just not reported.  Has anyone been able to perhaps get Roku to send the 10.0.0 to you all to work with?

Thanks for trying anyway.  We're trying to work with Roku to get the update on one of our devices and then we will be able to figure out what the issue is.

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1 hour ago, ebr said:

Hi.  Can anyone who has had this issue provide a server log from when it occurred?

 

1 hour ago, speechles said:

I was going to say just checked those. There are no "DVP-10" references anywhere. It isn't a Roku on firmware 10 if those are not there.. lol.

Thanks for trying. ;)

Nothing really appears. But here you go. 

Spoiler

2021-03-31 20:38:00.035 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info/public?format=json. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:00.036 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/system/info/public?format=json
2021-03-31 20:38:00.133 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info?format=json. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:00.135 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/system/info?format=json
2021-03-31 20:38:00.283 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/System/WakeOnLanInfo. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:00.284 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/System/WakeOnLanInfo
2021-03-31 20:38:00.316 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:00.318 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b
2021-03-31 20:38:05.051 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info/public?format=json. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:05.052 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/system/info/public?format=json
2021-03-31 20:38:05.068 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info?format=json. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:05.070 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/system/info?format=json
2021-03-31 20:38:05.191 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/System/WakeOnLanInfo. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:05.193 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 2ms. http://192.168.151.16:8096/emby/System/WakeOnLanInfo
2021-03-31 20:38:05.254 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:05.255 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b
2021-03-31 20:38:13.447 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info/public?format=json. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:13.448 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/system/info/public?format=json
2021-03-31 20:38:13.547 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info?format=json. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:13.548 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/system/info?format=json
2021-03-31 20:38:13.713 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/System/WakeOnLanInfo. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:13.714 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/System/WakeOnLanInfo
2021-03-31 20:38:13.763 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:38:13.764 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b
2021-03-31 20:40:28.757 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info/public?format=json. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:40:28.758 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/system/info/public?format=json
2021-03-31 20:40:28.869 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info?format=json. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:40:28.870 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 2ms. http://192.168.151.16:8096/emby/system/info?format=json
2021-03-31 20:40:29.001 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/System/WakeOnLanInfo. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:40:29.002 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/System/WakeOnLanInfo
2021-03-31 20:40:29.051 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:40:29.052 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b
2021-03-31 20:41:45.270 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info/public?format=json. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:41:45.272 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/system/info/public?format=json
2021-03-31 20:41:45.364 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info?format=json. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:41:45.366 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/system/info?format=json
2021-03-31 20:41:45.563 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/System/WakeOnLanInfo. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:41:45.565 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/System/WakeOnLanInfo
2021-03-31 20:41:45.598 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b. UserAgent: Roku/DVP-10.0 (10.0.0.4150)
2021-03-31 20:41:45.599 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b
2021-03-31 20:46:18.374 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info/public?format=json. UserAgent: Roku/DVP-9.40 (299.40E04200A)
2021-03-31 20:46:18.375 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/system/info/public?format=json
2021-03-31 20:46:18.487 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/system/info?format=json. UserAgent: Roku/DVP-9.40 (299.40E04200A)
2021-03-31 20:46:18.488 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 2ms. http://192.168.151.16:8096/emby/system/info?format=json
2021-03-31 20:46:18.670 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/System/WakeOnLanInfo. UserAgent: Roku/DVP-9.40 (299.40E04200A)
2021-03-31 20:46:18.671 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/System/WakeOnLanInfo
2021-03-31 20:46:18.704 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b. UserAgent: Roku/DVP-9.40 (299.40E04200A)
2021-03-31 20:46:18.706 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 1ms. http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b
2021-03-31 20:46:18.969 Info Server: http/1.1 POST http://192.168.151.16:8096/emby/Sessions/Capabilities/Full. UserAgent: Roku/DVP-9.40 (299.40E04200A)
2021-03-31 20:46:19.989 Info Server: http/1.1 Response 204 to 192.168.151.21. Time: 1021ms. http://192.168.151.16:8096/emby/Sessions/Capabilities/Full
2021-03-31 20:46:20.170 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/web/manifest.json. UserAgent: Roku/DVP-9.40 (299.40E04200A)
2021-03-31 20:46:20.172 Info Server: http/1.1 Response 200 to 192.168.151.21. Time: 2ms. http://192.168.151.16:8096/emby/web/manifest.json
2021-03-31 20:46:20.850 Info Server: http/1.1 GET http://192.168.151.16:8096/emby/Users/5a53fdc26e094dfeb5b768aae1a4271b/Images/Primary/0?EnableImageEnhancers=true&tag=bfc64bedd7a4b6e701bb45c7a30f4f0c&maxwidth=96&maxHeight=1080&quality=80. UserAgent: Roku/DVP-9.40 (299.40E04200A)

 

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