KarlHungus67 5 Posted March 23, 2021 Share Posted March 23, 2021 Hello, I know this topic must have been discussed thousands of time, but I cannot find a solution to fix it. I have some old video (mov format) created with an old iphone. video is in portrait format. In Emby web app, video is perfect. In VLC also. But on my Samsung app on my tizen smart TV, the video is rotated by 90°. So it fit very well my 16:9 TV, but it's difficult to watch without a stiff neck. I'm pretty sure there is something to modify with the video metadata, but can't find why ? And it's ok on emby webapp, so it's only a tizen problem, or is it a video problem ? Thanks. 1 Link to comment Share on other sites More sharing options...
Luke 36992 Posted March 23, 2021 Share Posted March 23, 2021 Hi there, can you provide a sample video for testing? Thanks. Link to comment Share on other sites More sharing options...
KarlHungus67 5 Posted March 24, 2021 Author Share Posted March 24, 2021 Sorry, haven't seen you replied to my topic yesterday...Don't receive notification. Please find attached the video file itself, and screenshot of VLC playing file (OK), screenshot of emby webapp playing file (OK) , and screenshot of my samsung playing file (KO - note that the thumbnail has the correct orientation on the TV). IMG_0120.MOV Link to comment Share on other sites More sharing options...
SamES 888 Posted March 24, 2021 Share Posted March 24, 2021 1 hour ago, KarlHungus67 said: Please find attached the video file itself, and screenshot of VLC playing file (OK), screenshot of emby webapp playing file (OK) , and screenshot of my samsung playing file (KO - note that the thumbnail has the correct orientation on the TV). On my Samsung TV the orientation is correct, but the aspect ratio needs some adjustment related to the rotation. What model is your TV? 12 hours ago, Luke said: Hi there, can you provide a sample video for testing? Thanks. @Luke, part of this issue is the same problem of needing to pull in the rotation info so that we can manually rotate the aspect ratio Link to comment Share on other sites More sharing options...
KarlHungus67 5 Posted March 24, 2021 Author Share Posted March 24, 2021 7 minutes ago, SamES said: On my Samsung TV the orientation is correct, but the aspect ratio needs some adjustment related to the rotation. What model is your TV? Samsung UE55KU6000 Link to comment Share on other sites More sharing options...
KarlHungus67 5 Posted March 29, 2021 Author Share Posted March 29, 2021 hello, any idea ? I can batch change rotation metadata, but how to be sure about the "correct" value ? Thanks Link to comment Share on other sites More sharing options...
Luke 36992 Posted March 30, 2021 Share Posted March 30, 2021 Hi, this is a limitation of the Samsung video player. We'll look into what workarounds might be possible. Thanks for the feedback. @SamES Link to comment Share on other sites More sharing options...
SamES 888 Posted March 31, 2021 Share Posted March 31, 2021 On 30/03/2021 at 02:57, KarlHungus67 said: hello, any idea ? I can batch change rotation metadata, but how to be sure about the "correct" value ? Thanks I need to try and test this in to see if the older devices are not handling the rotation correctly. It will take me a a week or two to get to it, but I will check and let you know what I find. Link to comment Share on other sites More sharing options...
KarlHungus67 5 Posted March 31, 2021 Author Share Posted March 31, 2021 Thanks Link to comment Share on other sites More sharing options...
bmflagg 10 Posted February 7, 2022 Share Posted February 7, 2022 Any updated on this issue? I also am running across the same issue. Lastest emby, server (qnap) and for Samsung TV ( i have 3 of which all do it, including this years 65" 900a model..) Portrait videos or pictures, will thumbnail correctly in emby, but will landscape it once you open them. Link to comment Share on other sites More sharing options...
Luke 36992 Posted February 7, 2022 Share Posted February 7, 2022 Hi, we're still looking into it. Thanks. Link to comment Share on other sites More sharing options...
bmflagg 10 Posted February 7, 2022 Share Posted February 7, 2022 Hi Luke, If you need me to test anything, just drop me a line. Brett Link to comment Share on other sites More sharing options...
BalthazarBux 2 Posted February 10, 2022 Share Posted February 10, 2022 Easy solution, start filming correctly with cell phone 1 Link to comment Share on other sites More sharing options...
bmflagg 10 Posted February 12, 2022 Share Posted February 12, 2022 (edited) I even tried turning the world on it's side for the shot, hence the volcano blew up 2 weeks ago... (not doing THAT again!) Edited February 12, 2022 by bmflagg 1 Link to comment Share on other sites More sharing options...
Autofocus 3 Posted March 5, 2022 Share Posted March 5, 2022 I'm also having this issue. @LukeCouldn't Emby transcode these problem videos to the Samsung client so they play correctly? My info: Model : UN65KS8000 SW Version: T-JZMAKUC-1250.2, BT-S Sub-micom Version : T-JZMAKUS-1007 Emby for Samsung 1.0.94 Thumbnails display correctly however the video itself doesn't. Link to comment Share on other sites More sharing options...
Luke 36992 Posted March 6, 2022 Share Posted March 6, 2022 13 hours ago, Autofocus said: I'm also having this issue. @LukeCouldn't Emby transcode these problem videos to the Samsung client so they play correctly? My info: Model : UN65KS8000 SW Version: T-JZMAKUC-1250.2, BT-S Sub-micom Version : T-JZMAKUS-1007 Emby for Samsung 1.0.94 Thumbnails display correctly however the video itself doesn't. Hi, yes that is ultimately the plan. Link to comment Share on other sites More sharing options...
serestor 0 Posted April 6, 2022 Share Posted April 6, 2022 I am also seeing this problem on my Samsung TV it would be nice to be able to change the rotation Link to comment Share on other sites More sharing options...
Luke 36992 Posted April 6, 2022 Share Posted April 6, 2022 We've begun to work on resolving this and it is in fact already done for newer models, it's just that it will require a combination of both app and server updates before you see the impact. Older models still need some additional work which we'll be getting to soon. Thanks. Link to comment Share on other sites More sharing options...
bmflagg 10 Posted April 7, 2022 Share Posted April 7, 2022 (edited) Hi Luke, Great to hear! Which current version supports the newest Samsung TV ( qnap 4.6.7) Thanks! Brett Edited April 7, 2022 by bmflagg Link to comment Share on other sites More sharing options...
Luke 36992 Posted April 7, 2022 Share Posted April 7, 2022 The first part of the changes targeting newer generation devices will be in the upcoming 4.7 release. Link to comment Share on other sites More sharing options...
serestor 0 Posted April 8, 2022 Share Posted April 8, 2022 Just to update my findings. When playing 1080p video be shot from my phone recorded in landscape or portrait it plays back in the correct rotation. When playing 4k video shot from my phone recorded in landscape or portrait it plays back only in landscape mode. (Portrait videos are rotated) Hope this helps. Link to comment Share on other sites More sharing options...
KarlHungus67 5 Posted November 28, 2022 Author Share Posted November 28, 2022 On 4/8/2022 at 1:29 AM, Luke said: The first part of the changes targeting newer generation devices will be in the upcoming 4.7 release. Hello, Can I have a progress on this topic ? Thanks Link to comment Share on other sites More sharing options...
SamES 888 Posted November 28, 2022 Share Posted November 28, 2022 4 hours ago, KarlHungus67 said: Hello, Can I have a progress on this topic ? Thanks Are you using the store or the USB/Beta install version? What app version number do you have installed? Link to comment Share on other sites More sharing options...
KarlHungus67 5 Posted November 28, 2022 Author Share Posted November 28, 2022 6 minutes ago, SamES said: Are you using the store or the USB/Beta install version? What app version number do you have installed? USB install and last version (1.4.8). Thanks. Link to comment Share on other sites More sharing options...
bmflagg 10 Posted November 28, 2022 Share Posted November 28, 2022 1.4.8? I'm running 1.1.06 !!! Where can I get at least that update? Link to comment Share on other sites More sharing options...
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