[solved] In-app purchase for FireTV app not working on FireTV Stick 4K with 2FA enabled

[bigcookie 4]

Hi,

I wanted to purchase the in-app activation of Emby app on my FireTV Stick 4K as well. I installed it and went through the purchase process, but I cannot hit the "ok" button after entering the OTP. The FireTV highlights the "Continue" (not sure about the wording) when navigating to it, but hitting the "select button" on the remote doesnt activate/push it. As such I cannot move forward.

Is there a way to fix this or is there another way to buy the in-app purchase?

Thanks, regards

 

Edited January 19, 2021 by bigcookie

[bigcookie 4]

Fixed it!

I had to temporarily turn-off 2-factor authentication in my amazon account via PC. Not ideal, but works. Afterwards re-enable it and done.

[ebr 15353]

Interesting find.  Thanks!