Joly0 1 Posted September 13 Hey, recently i found out, that some of my Movies in Emby have weird playback issues, like black or green screens or frames repeating them selves back and forth for seconds. I am using Emby on Unraid in a Docker Container and for Gpu transcoding i use a Gtx 1050ti but i tested a 1650 aswell. I even swapped to different slots and Psu´s, but nothing helped so far. Afaik, that problem started recently. If i disable Gpu transcoding and let my Cpu do the job, everything is running fine, but my Cpu is maxed out, so i prefer to use Gpu transcoding. This problem started recently, but i cant tell exactly when. If logs are needed, i would prefer to send them privatly, otherwise i am going to blur some of the stuff out. Share this post Link to post Share on other sites
Luke 25056 Posted September 13 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Share this post Link to post Share on other sites
Joly0 Topic Author 1 Posted September 13 Hey Luke, thanks for the quick reply. I tested this on a variety of devices, Pc´s and Laptops running Windows or Linux through different Browsers and on the Mobile Apps, everywhere i had the same problem. I hope with the attached files its enough information to help me. I had to censor some things like ip and names from the files, i hope thats ok. embyserver.txt ffmpeg-transcode-cde0c657-b531-43c5-9455-ff3a51713b4d_1.txt Share this post Link to post Share on other sites
Luke 25056 Posted September 13 Did you follow this guide here? Share this post Link to post Share on other sites
Joly0 Topic Author 1 Posted September 13 No, i use the Linuxserver.io Docker Container for emby, which includes all of this. In my docker settings everything is right, my gpu is used, i can see it, it works perfectly on other movies, but certain movies started to bug just recently. Share this post Link to post Share on other sites
Luke 25056 Posted September 13 Ok, that container wasn't built by us. Have you tried our official container for comparison purposes? Share this post Link to post Share on other sites
Joly0 Topic Author 1 Posted September 13 I just quickly setup the official contaienr and its the exact same behaviour. Share this post Link to post Share on other sites
Luke 25056 Posted September 17 Ok, @softworkz will take a look at this. Thanks. Share this post Link to post Share on other sites
softworkz 673 Posted September 27 @Joly0 - Does it work when you disable the Nvidia HEVC hardware decoder? It's probably a known issue with the Nvidia hevc cuvid decoder. Share this post Link to post Share on other sites
Joly0 Topic Author 1 Posted September 27 Ok, so this started recently, so something has changed. Any way i can fix this? Share this post Link to post Share on other sites
softworkz 673 Posted September 27 When you say it started recently - what as changed since? Can you confirm that you had the exact same video file that has worked before? (and it was also a transcoding situation, not direct play?) Share this post Link to post Share on other sites
softworkz 673 Posted September 27 You can also try to switch back to an earlier transcoding behavior by installing the Diagnostics Plugin: https://mediabrowser.github.io/Emby.DiagnosticsPlugin/ And there, activate: Use Legacy Command Building Share this post Link to post Share on other sites
Joly0 Topic Author 1 Posted September 27 Ok, recently i switched from a synology nas to an unraid server as my storage solution so the video files were located on the synology nas, but the unraid server always had the emby server docker container running. Now the files are on the unraid server aswell. I updated my unraid server recently to the latest version. And in the mean time some emby updates, other than that, nothing has changed. Share this post Link to post Share on other sites
Joly0 Topic Author 1 Posted September 27 I am gonna try the diagnostics plugin and will be back, with a result Share this post Link to post Share on other sites
Joly0 Topic Author 1 Posted September 27 ok, weird, there is no option to enable legacy command building? Share this post Link to post Share on other sites
Happy2Play 4122 Posted September 27 4 minutes ago, softworkz said: What version is that as I do not see that option in 4.5.0.12, it starts with Enforce Software Decoding not Use Legacy Building. Share this post Link to post Share on other sites
softworkz 673 Posted September 27 @Happy2Play - This doesn't exist in 4.5.x anymore, but @Joly0 has 4.4.3.0 Share this post Link to post Share on other sites
Joly0 Topic Author 1 Posted September 27 But its same for me as it is for @Happy2Play Share this post Link to post Share on other sites
Happy2Play 4122 Posted September 27 Just now, Joly0 said: But its same for me as it is for @Happy2Play What is your current server version? As it would appear you were on 4.4.3.0 and would need the 4.5.0.8 plugin. If updated to 4.5.0.50 then the option is no longer available in 4.5.0.12 plugin. 1 Share this post Link to post Share on other sites
Joly0 Topic Author 1 Posted September 28 btw my emby server version appears to be 4.5.0.50, so there is no option to enable enable legacy command building Share this post Link to post Share on other sites
