emby server crash. playing back a recording while watching

[Luke 40121]

That would be great, thanks !

[brabs 0]

My wife tried watching a program that was recording using pause a few times and things worked with no crash! So that’s promising. I will give it a few more times and let you know again.

[brabs 0]

was watching a recording show, video froze while video was playing, it had been paused for a short time previously

video froze at 20.14.56 

Server did not crash, which is different to the issue last time

embyserver.txt

ffmpeg-directstream-6eb45561-4a3e-45c2-a340-c684c983e3e3_1.txt

Edited August 24, 2020 by brabs

[Luke 40121]

Does that happen if you don't pause?

[brabs 0]

Not sure, I’ll have to do a bit of testing myself as my wife is always using pause.

ill get back to you

thanks for your help

Edited August 25, 2020 by brabs

[Luke 40121]

That would be great, thanks.

[brabs 0]

Hi Luke, I have some more info that may help, my wife was watching "the block" while it was recording. the program froze. But it also coincided with the end time of the program being recorded (20.30). In the server I have recording set to record for 10min after the show ends. now in this 10 min window she was unable to watch the recording. I asked her to see if she can watch at 20.41 (after the recording had finished with the extra 10 min) and now she can watch it. Just also interestingly at the point where she was watching when it froze has a small glitch in the picture but ti continues to play fine. I think we may be getting somewhere!! I've included the log

embyserver.txt

[Luke 40121]

What happened when she tried to play?

[brabs 0]

The video would just be a frozen image with no sound, so it looks like it’s about to play, it just shows a static image of part of the video 

Edited September 1, 2020 by brabs

[Luke 40121]

Is it consistently repeatable?

[brabs 0]

Hi Luke , haven’t had an issue since, the last post I made. So it may be intermittent, I will post again of it happens again.

cheers

[Luke 40121]

Thanks for the feedback !

[Thomas Straub 1]

I've been having sort of the same issue, but slightly different. My freezing deals with uploaded shows, not live TV. 

I'd appreciate any help on the thread I created. 

[Luke 40121]

1 hour ago, Thomas Straub said:

I've been having sort of the same issue, but slightly different. My freezing deals with uploaded shows, not live TV. 

I'd appreciate any help on the thread I created. 

Hi, yes we'll help you in your topic. Thanks.

[Thomas Straub 1]

12 hours ago, Luke said:

Hi, yes we'll help you in your topic. Thanks.

Thank you Luke! I just thought this might be relevant to @brabs since we're both using NIVIDIA Shield products.