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rtrevino

cannot Installation of Emby firestick 4k

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rtrevino

Hello,

 

I am trying to install the firestick client but it does not show on my apps. is there a way to sideload it?

 

Im just starting to evaluate emby as im plannig to move away from Plex, so at this point I dont have a premiere license.

 

thnks!

 

 

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Luke

Hi, did you try installing it from the store?

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rtrevino

yes, still no go! 

 

i actually tried from the apps store in the firestick (cannot find the app) and from my computer directly at amazon

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ebr

Hi.  Where are you?  Are you in a region where the Fire Stick is actually sold?

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rtrevino

Hello, I'm actually In Monterrey, México, but I bought this on the USA, I'm really near the border so i get all my IT stuff from the USA. AFAIK i dont need a vpn to download the client, right? 

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rtrevino

post-661721-0-32891500-1590978480_thumb.pngThis is the erro I get when trying tpo push emby to my firestick 4k

 

 

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ebr

I'm guessing it is a region issue but have you tried asking Amazon?

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rtrevino

amazon just told me that the app is not compatible with the firestick 4k !!!!  and that's why it cant be loaded.

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rtrevino

is there a way just to sideload the apk directly? if so where can 1 download it?

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ebr

amazon just told me that the app is not compatible with the firestick 4k !!!!  and that's why it cant be loaded.

 

That is definitely incorrect information.  That support person may have been looking at the old mobile version of our app.

 

Just to be sure, you are installing the app "Emby for Fire TV" correct?

 

But, also, I don't think you can use Amazon devices outside of their sale region as they have very different licensing situations in every country.

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rtrevino

I really appreciate your help,

 

I will be keeping my plex license for a while, maybe tryout jellyfin

 

Thnak you!

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Luke

Did you make sure to install this app:

https://emby.media/emby-for-fire-tv.html

 

It's an important question because we have two android apps. You may have been trying to install our mobile app.

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