rtrevino 0 Posted May 31 Hello, I am trying to install the firestick client but it does not show on my apps. is there a way to sideload it? Im just starting to evaluate emby as im plannig to move away from Plex, so at this point I dont have a premiere license. thnks! Share this post Link to post Share on other sites
Luke 24279 Posted May 31 Hi, did you try installing it from the store? Share this post Link to post Share on other sites
rtrevino 0 Posted May 31 yes, still no go! i actually tried from the apps store in the firestick (cannot find the app) and from my computer directly at amazon Share this post Link to post Share on other sites
ebr 10368 Posted May 31 Hi. Where are you? Are you in a region where the Fire Stick is actually sold? Share this post Link to post Share on other sites
rtrevino 0 Posted June 1 Hello, I'm actually In Monterrey, México, but I bought this on the USA, I'm really near the border so i get all my IT stuff from the USA. AFAIK i dont need a vpn to download the client, right? Share this post Link to post Share on other sites
rtrevino 0 Posted June 1 This is the erro I get when trying tpo push emby to my firestick 4k Share this post Link to post Share on other sites
ebr 10368 Posted June 1 I'm guessing it is a region issue but have you tried asking Amazon? Share this post Link to post Share on other sites
rtrevino 0 Posted June 1 amazon just told me that the app is not compatible with the firestick 4k !!!! and that's why it cant be loaded. Share this post Link to post Share on other sites
rtrevino 0 Posted June 1 is there a way just to sideload the apk directly? if so where can 1 download it? Share this post Link to post Share on other sites
ebr 10368 Posted June 2 amazon just told me that the app is not compatible with the firestick 4k !!!! and that's why it cant be loaded. That is definitely incorrect information. That support person may have been looking at the old mobile version of our app. Just to be sure, you are installing the app "Emby for Fire TV" correct? But, also, I don't think you can use Amazon devices outside of their sale region as they have very different licensing situations in every country. Share this post Link to post Share on other sites
rtrevino 0 Posted June 2 I really appreciate your help, I will be keeping my plex license for a while, maybe tryout jellyfin Thnak you! Share this post Link to post Share on other sites
Luke 24279 Posted June 2 Did you make sure to install this app: https://emby.media/emby-for-fire-tv.html It's an important question because we have two android apps. You may have been trying to install our mobile app. Share this post Link to post Share on other sites
