rtrevino 0 Posted May 31, 2020 Posted May 31, 2020 Hello, I am trying to install the firestick client but it does not show on my apps. is there a way to sideload it? Im just starting to evaluate emby as im plannig to move away from Plex, so at this point I dont have a premiere license. thnks!
rtrevino 0 Posted May 31, 2020 Author Posted May 31, 2020 yes, still no go! i actually tried from the apps store in the firestick (cannot find the app) and from my computer directly at amazon
ebr 15672 Posted May 31, 2020 Posted May 31, 2020 Hi. Where are you? Are you in a region where the Fire Stick is actually sold?
rtrevino 0 Posted June 1, 2020 Author Posted June 1, 2020 Hello, I'm actually In Monterrey, México, but I bought this on the USA, I'm really near the border so i get all my IT stuff from the USA. AFAIK i dont need a vpn to download the client, right?
rtrevino 0 Posted June 1, 2020 Author Posted June 1, 2020 This is the erro I get when trying tpo push emby to my firestick 4k
ebr 15672 Posted June 1, 2020 Posted June 1, 2020 I'm guessing it is a region issue but have you tried asking Amazon?
rtrevino 0 Posted June 1, 2020 Author Posted June 1, 2020 amazon just told me that the app is not compatible with the firestick 4k !!!! and that's why it cant be loaded.
rtrevino 0 Posted June 1, 2020 Author Posted June 1, 2020 is there a way just to sideload the apk directly? if so where can 1 download it?
ebr 15672 Posted June 2, 2020 Posted June 2, 2020 amazon just told me that the app is not compatible with the firestick 4k !!!! and that's why it cant be loaded. That is definitely incorrect information. That support person may have been looking at the old mobile version of our app. Just to be sure, you are installing the app "Emby for Fire TV" correct? But, also, I don't think you can use Amazon devices outside of their sale region as they have very different licensing situations in every country.
rtrevino 0 Posted June 2, 2020 Author Posted June 2, 2020 I really appreciate your help, I will be keeping my plex license for a while, maybe tryout jellyfin Thnak you!
Luke 40116 Posted June 2, 2020 Posted June 2, 2020 Did you make sure to install this app: https://emby.media/emby-for-fire-tv.html It's an important question because we have two android apps. You may have been trying to install our mobile app.
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