Live TV M3U Streaming Drop Out

[ThreeFiveLeft 0]

Hi guys,

I'm having trouble with live TV M3U streams regularly dropping out while watching via Emby-stream stops and the user is placed back on the guide screen.

It occurs on all devices, regularly but at sporadic timing (anywhere from 30 seconds to an hour) and does not occur when direct streaming the source link with VLC.

 

I have attached associated server and ffmpeg log files, any help would be much appreciated!

 

ffmpeg-transcode-b56fc0a1-1543-4f46-a4ec-8a7768bebc71_1.txt

embyserver.txt

[Luke 25361]

Hi, just for testing purposes, if you disable hardware trancoding in the server transcoding settings, does that help?

[ThreeFiveLeft 0]

Disabling hardware transcoding appeared to improve the problem, however it still dropped out. Associated log is attached

ffmpeg-transcode-4568f02c-1815-43c3-b80d-7bba40baa307_1.txt

[Luke 25361]

Is it consistent?

[ThreeFiveLeft 0]

Thanks for your help!

 

Still consistently dropping out, yes

ffmpeg-transcode-2d2868e6-b0e7-4696-9da2-b0a8149f34de_1.txt

ffmpeg-transcode-8fc5b264-c08e-4313-84c5-eac5757fb1fb_1.txt

ffmpeg-transcode-3ac4895f-c3af-4294-aa08-0acf79423822_1.txt

embyserver 2.txt

[Luke 25361]

Please try lowering the in-app quality setting in the android tv app and see if that helps. thanks.

[ThreeFiveLeft 0]

Unfortunately capping the bitrate at 1mbps still resulted in the stream dropping out

ffmpeg-transcode-6281dc4c-f158-455f-b772-bcfd14dd370c_1.txt

[Luke 25361]

@@ThreeFiveLeft are you still running into this?

[ThreeFiveLeft 0]

Hi @@Luke, yeah we're still having problems with it

[Luke 25361]

Ok, @@softworkz will look at this. Thanks.

[softworkz 707]

Ok, @@softworkz will look at this. Thanks.

 

@@Luke - I'm not familiar with that area. Any ideas?

rror processing request	*** Error Report ***
	Version: 4.4.2.0
	Command line: C:\Users\Emby\AppData\Roaming\Emby-Server\system\EmbyServer.dll -service
	Operating system: Microsoft Windows NT 6.2.9200.0
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Runtime: file:///C:/Users/Emby/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	System.Environment.Version: 3.1.3
	Processor count: 4
	Program data path: C:\Users\Emby\AppData\Roaming\Emby-Server\programdata
	Application directory: C:\Users\Emby\AppData\Roaming\Emby-Server\system
	System.IO.IOException: System.IO.IOException: The supplied user buffer is not valid for the requested operation.
	   at Emby.Server.Implementations.IO.StreamHelper.CopyToAsync(Stream source, Stream destination, Int32 bufferSize, Int32 emptyReadLimit, CancellationToken cancellationToken)
	   at Emby.LiveTV.TunerHosts.LiveStream.CopyFile(String path, Boolean seekFile, Int32 emptyReadLimit, Stream stream, IFileSystem fileSystem, IStreamHelper streamHelper, CancellationToken cancellationToken)
	   at Emby.LiveTV.TunerHosts.LiveStream.CopyToAsync(Stream stream, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	Source: System.Private.CoreLib
	TargetSite: Void Throw()

[Luke 25361]

@ThreeFiveLeft are you still running into this with Emby Server 4.4.3?