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4.5.0.6 won't install on N5550


Hoochee

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Thecus N5550

64-bit Atom

OS5

 

Trying to install the latest beta but it keeps failing. I get the message that the update it about to start then after a few seconds I get a message that the app install failed. There's nothing in the message or the Thecus logs to indicate why. I'm updating from 4.5.0.4, I didn't install 4.5.0.5 and can't find it to try. I was able to reinstall 4.5.0.4 - selected that .mod file since it's the last one I have and no issues with install.  I've re-downloaded the 4.5.0.5 package and that didn't help. Thanks in advance for your input.

 

 

Edit: Realized I should have posted this in the Testing Area>Emby Server

 

Edit: Finally found 4.5.0.5 on github and it installed.

Edited by Hoochee
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The latest beta installs just fine on my N2810, did you get any useful information from the web ui that can help us debug?

 

Edit: Actually you said there was no useful information. What about installing after uninstalling the current version?

Edited by alucryd
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If I uninstall the current it removes the server and all settings. While I have it backed up not really a great solution. Never had an issue installing over previous before. It’s not a huge deal. I’ll just wait for the next release if nothing jumps out for @@Luke or the team as to cause.

Edited by Hoochee
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  • 2 weeks later...
  • 1 month later...
bebaldin

Where can I find 4.5.0.7 on GitHub. I am still running 3.2.70 on my N5500 on OS5. Tried to install the latest version 4.4.3 and beta 4.5.12, but neither will load. Both fail with a message about the firmware N7700 doesn't match. 

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Luke

Where can I find 4.5.0.7 on GitHub. I am still running 3.2.70 on my N5500 on OS5. Tried to install the latest version 4.4.3 and beta 4.5.12, but neither will load. Both fail with a message about the firmware N7700 doesn't match. 

Hi, what is the exact message?

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bebaldin

Here is the log:

 

Module will install/upgrade ,please do not reload or close admin UI
Module Name: [ Emby Server ]
Module Version: [ 4.5.0.12 ]
2020/06/05 23:18:02: Module is installing ...
2020/06/05 23:18:02: Firmware mode (N7700) does not match.
2020/06/05 23:18:02: Install module fail.
 
 
Note that I have FFMPEG 3.1.1.0 and Mono Runtime 4.4.2.11 installed on the N5500. OS is 5.03.02.
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  • 3 months later...

Just for reference on my thecus N5550, Emby version 4.5.0.5 release; did install ( after 2 tries ) but Emby website itself does not come active. Reverting back to an older version...

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4 minutes ago, Glenn said:

Just for reference on my thecus N5550, Emby version 4.5.0.5 release; did install ( after 2 tries ) but Emby website itself does not come active. Reverting back to an older version...

Hi there, was any emby server log generated? Can you please attach that? Thanks.

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I deleted the package already... but will reinstall it.

One thing though, any idea where on the NAS the logs are placed? I guess I need to ssh into the linux that is running on it.

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  • 1 month later...
On 9/25/2020 at 12:18 AM, bebaldin said:

Mine are at default. 

8096 for HTTP

8920 for HTTPS

I am on 3.2.70 - the last version I have been able to upgrade to. 

I have the same 3.2.70 version on my N2310 but after service is running, I can't access to web interface.
Can you help me?

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2 hours ago, gioluca2 said:

I have the same 3.2.70 version on my N2310 but after service is running, I can't access to web interface.
Can you help me?

We'll respond to you here:

Thanks.

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