Hoochee 3 Posted April 16 (edited) Thecus N5550 64-bit Atom OS5 Trying to install the latest beta but it keeps failing. I get the message that the update it about to start then after a few seconds I get a message that the app install failed. There's nothing in the message or the Thecus logs to indicate why. I'm updating from 4.5.0.4, I didn't install 4.5.0.5 and can't find it to try. I was able to reinstall 4.5.0.4 - selected that .mod file since it's the last one I have and no issues with install. I've re-downloaded the 4.5.0.5 package and that didn't help. Thanks in advance for your input. Edit: Realized I should have posted this in the Testing Area>Emby Server Edit: Finally found 4.5.0.5 on github and it installed. Edited April 16 by Hoochee Share this post Link to post Share on other sites
Luke 24761 Posted April 16 Can you try 4.5.0.6 again? Thanks. Share this post Link to post Share on other sites
Hoochee 3 Posted April 16 Downloaded again and install still fails. Thanks for working on it. Share this post Link to post Share on other sites
alucryd 59 Posted April 17 (edited) The latest beta installs just fine on my N2810, did you get any useful information from the web ui that can help us debug? Edit: Actually you said there was no useful information. What about installing after uninstalling the current version? Edited April 17 by alucryd Share this post Link to post Share on other sites
Hoochee 3 Posted April 17 (edited) If I uninstall the current it removes the server and all settings. While I have it backed up not really a great solution. Never had an issue installing over previous before. It’s not a huge deal. I’ll just wait for the next release if nothing jumps out for @@Luke or the team as to cause. Edited April 17 by Hoochee Share this post Link to post Share on other sites
Hoochee 3 Posted April 27 Just an FYI that 4.5.0.7 installed today without issue. Share this post Link to post Share on other sites
Luke 24761 Posted April 28 We didn't do anything specifically for this, but thanks for the feedback. Share this post Link to post Share on other sites
bebaldin 1 Posted June 5 Where can I find 4.5.0.7 on GitHub. I am still running 3.2.70 on my N5500 on OS5. Tried to install the latest version 4.4.3 and beta 4.5.12, but neither will load. Both fail with a message about the firmware N7700 doesn't match. Share this post Link to post Share on other sites
Luke 24761 Posted June 6 Where can I find 4.5.0.7 on GitHub. I am still running 3.2.70 on my N5500 on OS5. Tried to install the latest version 4.4.3 and beta 4.5.12, but neither will load. Both fail with a message about the firmware N7700 doesn't match. Hi, what is the exact message? 1 Share this post Link to post Share on other sites
bebaldin 1 Posted June 6 Here is the log: Module will install/upgrade ,please do not reload or close admin UI Module Name: [ Emby Server ] Module Version: [ 4.5.0.12 ] 2020/06/05 23:18:02: Module is installing ... 2020/06/05 23:18:02: Firmware mode (N7700) does not match. 2020/06/05 23:18:02: Install module fail. Note that I have FFMPEG 3.1.1.0 and Mono Runtime 4.4.2.11 installed on the N5500. OS is 5.03.02. Share this post Link to post Share on other sites
Hoochee 3 Posted June 7 @@bebaldin I'm sure @@Luke can point you to the GitHub repository for older versions but if I can also upload it to Dropbox and send you a link. Le'me know. Share this post Link to post Share on other sites
Luke 24761 Posted June 9 @@Hoochee are you able to install the latest? Share this post Link to post Share on other sites
Hoochee 3 Posted June 9 @@Hoochee are you able to install the latest? No install issues w/ 4.5.12 Share this post Link to post Share on other sites
Glenn 1 Posted 43 minutes ago Just for reference on my thecus N5550, Emby version 4.5.0.5 release; did install ( after 2 tries ) but Emby website itself does not come active. Reverting back to an older version... Share this post Link to post Share on other sites
Luke 24761 Posted 38 minutes ago 4 minutes ago, Glenn said: Just for reference on my thecus N5550, Emby version 4.5.0.5 release; did install ( after 2 tries ) but Emby website itself does not come active. Reverting back to an older version... Hi there, was any emby server log generated? Can you please attach that? Thanks. Share this post Link to post Share on other sites
Glenn 1 Posted 35 minutes ago I deleted the package already... but will reinstall it. One thing though, any idea where on the NAS the logs are placed? I guess I need to ssh into the linux that is running on it. Share this post Link to post Share on other sites
