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4.5.0.6 won't install on N5550


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#1 Hoochee OFFLINE  

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Posted 16 April 2020 - 02:00 AM

Thecus N5550

64-bit Atom

OS5

 

Trying to install the latest beta but it keeps failing. I get the message that the update it about to start then after a few seconds I get a message that the app install failed. There's nothing in the message or the Thecus logs to indicate why. I'm updating from 4.5.0.4, I didn't install 4.5.0.5 and can't find it to try. I was able to reinstall 4.5.0.4 - selected that .mod file since it's the last one I have and no issues with install.  I've re-downloaded the 4.5.0.5 package and that didn't help. Thanks in advance for your input.

 

 

Edit: Realized I should have posted this in the Testing Area>Emby Server

 

Edit: Finally found 4.5.0.5 on github and it installed.


Edited by Hoochee, 16 April 2020 - 03:08 AM.


#2 Luke OFFLINE  

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Posted 16 April 2020 - 02:06 PM

Can you try 4.5.0.6 again? Thanks.



#3 Hoochee OFFLINE  

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Posted 16 April 2020 - 03:33 PM

Downloaded again and install still fails. Thanks for working on it.



#4 alucryd OFFLINE  

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Posted 17 April 2020 - 12:31 PM

The latest beta installs just fine on my N2810, did you get any useful information from the web ui that can help us debug?

 

Edit: Actually you said there was no useful information. What about installing after uninstalling the current version?


Edited by alucryd, 17 April 2020 - 12:32 PM.


#5 Hoochee OFFLINE  

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Posted 17 April 2020 - 03:17 PM

If I uninstall the current it removes the server and all settings. While I have it backed up not really a great solution. Never had an issue installing over previous before. It’s not a huge deal. I’ll just wait for the next release if nothing jumps out for @Luke or the team as to cause.

Edited by Hoochee, 17 April 2020 - 03:19 PM.


#6 Hoochee OFFLINE  

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Posted 27 April 2020 - 03:09 AM

Just an FYI that 4.5.0.7 installed today without issue. 



#7 Luke OFFLINE  

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Posted 28 April 2020 - 02:24 PM

We didn't do anything specifically for this, but thanks for the feedback.






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