Missing Posted Images for Russian Videos

[slyfox 46]

I am not sure what has happened but Emby can't seem to pull any movie posted for Russian TV shows. It can only pull banners.

 

Version 4.4.1.0

 

Sample: https://www.thetvdb.com/series/211771

 

[Happy2Play 9441]

similar issue as here.

https://emby.media/community/index.php?/topic/84794-thetvdb-incomplete-media-results/

 

The language for that poster image is set to English and you have requested Russian.  So all you will get is the banner and backdrops as they are set to Russian language.

 

You would need to make a request on their forum to change poster language to Russian.

 

Submitted change request.

Edited April 8, 2020 by Happy2Play

[Happy2Play 9441]

Temporary workaround

 

Edit metadata on Show and change "Preferred metadata download language:" to English

hit save

Edit images and should see the poster

Then reset language setting

Edited April 7, 2020 by Happy2Play

[slyfox 46]

I uploaded a new Posted to TheTVDB and marked it as Russian. Looks fine on the website. Yet Emby cannot pull any Poster images.

 

Removing and re-adding the folder does not help.

 

[Luke 40065]

There is a cache in the server. If you edit the website give it another day before checking it in Emby.

[Happy2Play 9441]

I uploaded a new Posted to TheTVDB and marked it as Russian. Looks fine on the website. Yet Emby cannot pull any Poster images.

 

Removing and re-adding the folder does not help.

 

 

I would assume cached information, but I don't know how long it takes for there api to update changes.

 

Did you try my workaround?  But it looks like both images are Russian now.

 

If you go to the cache folder, you can see your cache path via the Dashboard Paths box.  Then go to the tvdb folder and delete the 211771 folder and refresh the series, do you see the image?

[slyfox 46]

Thank you. I figured it out.

[Luke 40065]

What was the solution?

[slyfox 46]

What was the solution?

 

Re-uploading the posted images and marking them with proper language on TheTVDB. Updating metadata in Emby. Some I simply manually added a proper poster.

Edited April 9, 2020 by slyfox

[Luke 40065]

Thanks for the feedback.